Customer Ratings & Reviews

Overall the Services were poorly managed. (1) Delivery delays (2) Rescheduling burdens (3) Old refrigerator was not removed (4) Installation failure (plumbing/ice maker) (5) Defective or non-functional interior light (6) Installer was unable or unprepared to complete ice maker hookup (7) Proper orientation walkthrough of the unit Reasonable compensation (Summary) During installation, plumbing issues prevented completion of the ice maker setup, causing additional delays. Now that the refrigerator is installed, the interior light is not functioning properly, and no proper orientation or walkthrough of the unit was provided. At this point, I’m requesting a no-cost in-home service visit to resolve the lighting issue, verify the ice maker installation, and complete a proper orientation. I’d also like to discuss appropriate compensation for the multiple service failures and delays. I’m happy to work toward a fair resolution, but I do need this escalated to the appliance resolution team. If you want, I can tighten this further for chat vs phone. Thanks!

Beautiful frig. The features are great with the water and ice maker. Roomy and perfect fit in my kitchen

no complaints. we absolutely love this fridge. for those negative reviews about the ice machine being loud, yeah it is but come on, our bedroom is not in the kitchen. highly recommend this product. just wish the drip tray had a grill tray.

I bought the whirlpool 24.5 Cubic ft. French Door Refrigerator and I love not only the look of it but also love the pull out drawer and the two-tier freezer drawer and did I mention it is fingerprint resistant stainless steel.

I wish I would have never bought this refrigerator. When my husband and I went to go look for one, we were desperate because our fridge had just broken down and we needed groceries. This refrigerator should have never gone on the market. When you open the doors, there is literally barely any room for a stick of butter. It literally barely fits. So you have no storage on the doors except for the one on the right where it doesn’t have the icemaker, there’s more storage there, but there so flimsy you will accidentally spill out your mustard or ketchup bottle because they’re not made sturdy. It is the worst refrigerator I have ever owned. If you can go with another one, I would. I wish I could have returned it. And I’m so upset that they actually put this refrigerator out and I wish that they would take care of the customers and thought about them. This is not a cheap refrigerator and unfortunately we’re stuck now because it’s past the return date. I wish I could post a photo too, but just head out to Best Buy and compare it. Take your own stick of butter and see if you can actually use the side doors.

The refrigerator is sleek, stylish and has ample storage. The ice production is great. We are delighted with this Whirlpool refrigerator which was a replacement for our first-generation LG french door, which lasted 14yrs.

Seems to be a good refrigerator although not as quiet as previous LG but hopefuully more reliable and durable. Previous Whirlpool worked 26 years before icemaker went out. This icemaker produces considerable amount of ice. Good looking unit and price was much better than exact same fridge at local competitors. Delivery was excellent and very efficiently handled.

This Whirlpool fridge is really wonderful. There are many features that help make it easy to operate via smartphone. The appearance is very elegant. There's lots of space and many storage areas for different types of foods. It maintains the temperature as programmed. This is a refrigerator i highly recommend!

Great product love all the different compartments and how spacious it is the features on the front with the water and icemaker are excellent. I would recommend this product to anyone.

Although I love the look of the fridge, it's a little smaller on the inside than my previous fridge. Overall however, I would recommend this appliance to anyone that ask!

This product has been marvelous! We have no complaints, it produces plenty of ice as well. The two doors are wonderful for the smaller kitchen space as well. So someone can still get by without it being in the way.

Excellent product. Spacious. Good looking. Fits perfectly.

Love the size and all the space for our family of 4. The basket in the freezer section provides extra room to keep everything organized. So happy with our purchase.

Like everything about this product, Size , Capacity, Features and Benifits. Top Choice

We finally replaced our old fridge and I am glad we did. This fridge has so much more space and storage especially when you grocery shop for a family of 5. Delivery and set up was within a day or two of our purchase.

This refrigerator is much better than the Samsung we had before. The ice maker works perfectly—it doesn’t get stuck, produces ice quickly, and the water comes out cold enough that you barely even need ice.

this is my 2nd whirlpool 24.5 french door frig. 2 houses. it has so much room in it and everything has a place. the middle drawer is wonderful for small items or even for drinks. the freezer capacity is awesome. The only thing I dislike is the control panel. I think it could be easier to navigate.

Good: Seems to keep things cool / cold. Less good: There's the middle drawer for fruits/vegetables and possibly meat products, but then there are two drawers taking up space in the main cabin for these same items, leaving very little space for putting anything tall, like gallon milk jugs or containers of orange juice, iced tea, etc. When you press for ice cubes, you often get an avalanche of eight or more large cubes tumbling out.

Very nice fridge. Makes great crushed ice. Middle door is always a bonus.

Works great! Keeps produce the correct temperature. Love the measured fill