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Customer Ratings & Reviews

Your price for this item is $1,999.99
The comparable value price is $2,999.99

Customer reviews

Rating 4.5 out of 5 stars with 135 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the 24.5 Cu. Ft. French Door Refrigerator for its overall performance, elegant appearance, and exceeding expectations in terms of storage capacity. Many appreciate its sleek and stylish design, along with its great ice production and useful features. However, some customers have noted concerns about the noise level of the ice machine, while others felt the size was not adequate for their family needs. A few customers reported issues with the door quality upon installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 135 reviews
  • Cons mentioned:
    Door quality, Noise level

    Rated 3 out of 5 stars

    Defective, appears Used, exchanged

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in Nov 24 and installed Dec 23, 2024. Installer noticed damage on right side of freezer door. Water pump to ice cube maker had loud water noise, one door would slightly open when the other was closed, upper rack in lower freezer drawer hard to open, freezer seal had a gap. There was even a small 1 1/2” gear roller laying in freezer drawer, installer never had seen that before. Had nothing to compare to but until after we received our replacement we noticed many differences. Doors closed better, water from pump much quieter, lower drawer opened easier. We we got a paper manual that was missing from initial refrigerator, we found out we were missing a regerator shelf we did not know we were missing. The first refrigerator appears to have been a used item and repackaged as new. The new refrigerator so far is way better.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Features

    Rated 5 out of 5 stars

    Perfect refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful frig. The features are great with the water and ice maker. Roomy and perfect fit in my kitchen

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no complaints. we absolutely love this fridge. for those negative reviews about the ice machine being loud, yeah it is but come on, our bedroom is not in the kitchen. highly recommend this product. just wish the drip tray had a grill tray.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Jean Lee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the whirlpool 24.5 Cubic ft. French Door Refrigerator and I love not only the look of it but also love the pull out drawer and the two-tier freezer drawer and did I mention it is fingerprint resistant stainless steel.

    I would recommend this to a friend
  • Cons mentioned:
    Door quality

    Rated 4 out of 5 stars

    My New Whirlpool Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great so far but comes with imperfection from factory. The doors outer upper trim not lined up and tilted at both ends. It will definitely start opening up.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    One small irritation, but overall happy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only problem is how noisy is the ice maker. But happy with the appliance overall. Delivery was superb. The crew was knowledgeable, fast, and very professional. Hope BB appreciates these 2 men.

    I would recommend this to a friend
  • Cons mentioned:
    Door quality

    Rated 1 out of 5 stars

    Do not buy!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I would have never bought this refrigerator. When my husband and I went to go look for one, we were desperate because our fridge had just broken down and we needed groceries. This refrigerator should have never gone on the market. When you open the doors, there is literally barely any room for a stick of butter. It literally barely fits. So you have no storage on the doors except for the one on the right where it doesn’t have the icemaker, there’s more storage there, but there so flimsy you will accidentally spill out your mustard or ketchup bottle because they’re not made sturdy. It is the worst refrigerator I have ever owned. If you can go with another one, I would. I wish I could have returned it. And I’m so upset that they actually put this refrigerator out and I wish that they would take care of the customers and thought about them. This is not a cheap refrigerator and unfortunately we’re stuck now because it’s past the return date. I wish I could post a photo too, but just head out to Best Buy and compare it. Take your own stick of butter and see if you can actually use the side doors.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Capacity, Design
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great refrigerator, terrible customer service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give four stars for this product. It’s beautiful and sleek. Very roomy and love the middle drawer. The ice maker is extremely loud. However, I don’t give the same amount of stars for costumer service. The store we bought our refrigerator from scheduled delivery on the incorrect day. I took the day off and when I realized I haven’t had an update for the delivery time. I contacted CS and found out, they scheduled it 2 days later. I never got a confirmation so I followed up, they could not make it possible. We had family in town with no refrigerator. It was delivered 7 days later than it should’ve been..dented. Yes, a dent on the side where everyone sees. Numerous calls and conversations with staff, I finally spoke to someone this evening and got a resolution. He was great and wish I spoke with him sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Ice production

    Rated 5 out of 5 stars

    Great Whirlpool refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is sleek, stylish and has ample storage. The ice production is great. We are delighted with this Whirlpool refrigerator which was a replacement for our first-generation LG french door, which lasted 14yrs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Whirlpool French Door Refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've only had this frig for 2 months now so I can't give a long term review but so far I can say that the refrigerator seems to work ok, it's alittle loud as it runs and the ice maker dispenser does freeze up periodically and my husband has to open up the refrigerator to let the ice maker dispenser door thaw enough to open. He then opens the ice dispenser and shuts it back and it works great again. The refrigerator itself is small inside and not alot of room, in fact there isn't alot of room for tall food items at all. Most have to go on the door. I think the design is flawed, this refrigerator is definitely made for mostly short grocery items. I'm forever trying to find room in it for everything. Otherwise it seems to be an ok frig but time will tell. There are no decent refrigerators anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production, Overall performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    A well satisfied ccustomer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a good refrigerator although not as quiet as previous LG but hopefuully more reliable and durable. Previous Whirlpool worked 26 years before icemaker went out. This icemaker produces considerable amount of ice. Good looking unit and price was much better than exact same fridge at local competitors. Delivery was excellent and very efficiently handled.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Got Ice? YES!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Whirlpool fridge is really wonderful. There are many features that help make it easy to operate via smartphone. The appearance is very elegant. There's lots of space and many storage areas for different types of foods. It maintains the temperature as programmed. This is a refrigerator i highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I love the look of the fridge, it's a little smaller on the inside than my previous fridge. Overall however, I would recommend this appliance to anyone that ask!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Features

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product love all the different compartments and how spacious it is the features on the front with the water and icemaker are excellent. I would recommend this product to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ice production

    Rated 5 out of 5 stars

    Features and design

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has been marvelous! We have no complaints, it produces plenty of ice as well. The two doors are wonderful for the smaller kitchen space as well. So someone can still get by without it being in the way.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Spacious. Good looking. Fits perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Features

    Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like everything about this product, Size , Capacity, Features and Benifits. Top Choice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new refrigerator. Our first refrigerator delivered was making a really loud noise everytime the water ran through the water line. Customer Support was amazing. They schedule a pick with new delivery. The new one is working great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Quality, space and style

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We finally replaced our old fridge and I am glad we did. This fridge has so much more space and storage especially when you grocery shop for a family of 5. Delivery and set up was within a day or two of our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomy and sleek

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and all the space for our family of 4. The basket in the freezer section provides extra room to keep everything organized. So happy with our purchase.

    I would recommend this to a friend