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Customer Ratings & Reviews

Your price for this item is $1,999.99
The comparable value price is $2,999.99

Customer reviews

Rating 4.5 out of 5 stars with 136 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the 24.5 Cu. Ft. French Door Refrigerator for its overall performance, elegant appearance, and exceeding expectations in terms of storage capacity. Many appreciate its sleek and stylish design, along with its great ice production and useful features. However, some customers have noted concerns about the noise level of the ice machine, while others felt the size was not adequate for their family needs. A few customers reported issues with the door quality upon installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-136 of 136 reviews
  • Rated 2 out of 5 stars

    Done with Whirlpool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The layout of the refrigerator leaves some to be desired. The icemaker takes up a large amount of space inside the refrigerator and everything feels cramped. It's hardly a month old and i'm already experiencing issues with the icemaker. My last referigator was a 5 year old Whirlpool that was having issues, im not sure why I went with Whirlpool again. I think this will be the last Whirlpool product I purchase.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can investigate this further. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good refrigerator for the price and fix just right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    is good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great fridge and delivery and setup were very good!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 2 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beautiful refrigerator, but came damaged. Parts have been delayed twice to fix it.

    I would recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook (bit.ly/3EmnJE5) or Instagram (bit.ly/45Urm02) so we can investigate this further. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 3 out of 5 stars

    Whirlpool rating

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Positive -Ice Maker is amazing and quiet! Negative- could use more shelves for storage!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a little small- wish it didn’t come damaged but it’s ok

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad delivery service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery guys didn’t want to do a little work to go up 6 steps to deliver the fridge. Excuse was measurements were not right on stair well. We never buy from here again. GARBAGE

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello! We are sorry to hear about this concern. While our reviews focus on the product and your individual experience using it, we are sorry to hear about your experience with Best Buy. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 2 out of 5 stars

    Whirlpool two small inside

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because the way the ice maker is inside the refrigerator that makes it smaller and there's not enough room to put things

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello! We manufacture different models with various features and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along. WhirlpoolBrand

  • Rated 1 out of 5 stars

    I rate a 0

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible refrigerator !!! Door never closes right ... it catches. Poor storage. I just hate everything about this refrigerator.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. We would greatly appreciate it if you could reach out to us directly via Facebook (bit.ly/3EmnJE5) or Instagram (bit.ly/45Urm02) so we can investigate this further to see how we can help. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    I’m waiting , waste my time

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still waiting, bad services they told me I receive this 3/25/2025 7 am to 7 pm I lost entire day of work and never game, not body call me to notify , perfect disaster and I have to wait another week , now suppose ti come 4/1 I hope because I’m feeling very bad

    I would recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Ice production, Overall performance

    Rated 5 out of 5 stars

    Amazing!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have thoroughly enjoyed this refrigerator. It is my first refrigerator, and since its initial use, it has performed exceptionally well. The interface on the panel is user-friendly, and I appreciate the option to switch between crushed and solid ice. Since purchasing the refrigerator, I have been utilizing the filtered water dispenser. Additionally, its ease of cleaning is a significant advantage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    A good buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, as others say, the ice maker is noisy, but it only happens now and then. For the rest, I am very happy with this appliance so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good decision to buy this.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. Everything can be adjusted and there is lots of storage on the doors. I’ve never had a deli drawer before and find that very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    One the Best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like My whirlpool, the only thing, is the price of the filters for the water. It could be a little lower price other than that it works absolutely fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My whirlpool

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my refrigerator it fit my space perfectly. Quiet and very efficient

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Absolutely not

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t dislike a fridge more. Weird configuration leads to frustration as there isn’t a lot of space in this fridge. I had to take both the drawers out to have any room. It is loud. It makes all sorts of noises and if you call in to get it serviced under warranty, good luck. No one will help you. You’ll get the run around. The count for ounces of water is completely and grossly off. I would not recommend this fridge to anyone who doesn’t want complete frustration. I’d buy a new fridge immediately just to save myself the daily frustration. Listen to the reviews that say this thing is noisy and do yourself a favor and don’t waste the money.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand