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Customer Ratings & Reviews

Your price for this item is $1,799.99

Customer reviews

Rating 3.9 out of 5 stars with 396 reviews

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Rating by feature

  • Storage Capacity

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers are pleased with the refrigerator's overall performance, ample storage capacity, and modern design. However, some customers have reported issues with the ice maker's performance and the refrigerator's noise level. Additionally, a few customers have mentioned concerns about door alignment and shelf adjustability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 396 reviews
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchased Whirlpool appliances. Great storage, finger proof doors and like the updated ice and water dispenser. Very happy with my refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    great side by side

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent space in this model. Love the shelves in both the refrigerator part and the freezer part...very versatile...can be adjusted.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has worked out well so far. Had a few shelves that were damaged, whirlpool couldn’t find the model numbers so they couldn’t replace them, bad customer service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top shelf can expand and contract for extra space for tall items on second shelf. Water at door is not cold. Basic fridge. Nice to have ice machine on door for extra space. Very basic unit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with this product, Great storage options, all shelves are adjustable to get your stuff stored efficiently . Good lighting

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Love the fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is great but ice maker keeps spilling water and ice after getting ice. Also delivery men left screws in driveway and couldn't hook water up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Delivery and assembling my new refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were nice and helpful, by letting me know what to do regarding my new refrigerator.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good unit for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a french door refrigerator because of the layout of the kitchen. Would prefer a single door with a bottom freezer that has more room but it won't work at my current home.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 1 out of 5 stars

    Nancy in San Dimas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this refrigerator on 5/24/21. From day 1, this refrigerator has had problems. After filling a glass with water, there is a problem with water dripping out onto the refrigerator. The water, instead of being at least cool, is lukewarm as if it were from the water faucet. The fridge has already stopped making ice twice, and it was just purchased a month ago. We have now been without ice going on three days.I need to replace this fridge ASAP, because it is very evident its going to continue to have problems! Whirlpool doesn't want to take it back and replace it with a different model, but they can't come out to try to repair it for at least a week. I am really hoping that Best Buy appreciates us enough as a customer to help us out with this huge problem. If you take a look at all of the reviews on this model (be it from Lowes, Home Depot, Sears, etc., ), you will see that it is not likely that this fridge can be repaired!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice fridge extremely easy to use for temperature control water and ice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator!! Highly recommend it for anyone who is looking to get a quality product for great price!

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good lot of storage space i love it the kids find it awesome freezer convenient.. its just a value for the money i just love the refrigerator..

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only problem is water dripping from ice maker which runs down front. Makes plenty of ice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great choice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent quality. replaced a similar 15 year old item. looks great. very efficient.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 2 out of 5 stars

    Works as expected but HORRIBLE design flaw

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator does what is expected in keeping things cold however there is a HORRIBLE design flaw with the ice maker. When dispensing ice, ice gets trapped between the inner ice tray and the dispenser, melts and drops on your floor. This results in constant puddled on your floor and is very annoying. I really expect more from a whirlpool appliance.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. and Mrs. John McKinlay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Whirlpool Refrigerator! So much easier in every way than the GE we had for 14 years. Better layout, easier ice and water dispenser, no hand prints all over front doors. The delivery and set up men were prompt, neat, and so careful of our wooden kitchen floor. I had problems with drawers for meats, produce, etc. Stuck. Talked to our salesman at the Bluffton, SC store. He told us to put a tad of vaseline on certain spots on drawers ... and.... perfect! How great is that?

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment

    Rated 1 out of 5 stars

    2 Defective Refrigerators

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this Whirlpool refrigerator from Pacific Sales. On the refrigerator side of Fridge #1, there was a large gap between the gasket and the frame of the fridge. Bad seal. Sent it back. On Fridge #2, the doors were so misaligned that they wouldn't close completely. We've heard from employees that our experience is not an isolated incident. It appears that Pacific Sales and Best Buy are shipping seconds, returns and/or defective units. Maybe they're hoping customers won't notice or want/need the unit so badly that they're willing to settle and just resolve the matter later...after COVID is over. We would have understood if someone had explained whatever the manufacturing or shipping issues were up front, rather than acting like everything is normal and just taking our money and wasting our time. Do not bother with a Whirlpool fridge until Pacific Sales / Best Buy until they regain their integrity in serving customers. To be fair, after we sent the 2nd fridge back, they did return our money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Whrilpool frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took alittle long to get here cuz of the COVID-19.but worth the wait.love how much space I have in the freezer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fridge but the order of the water and ice dispensers make the water and ice fall to the floor because u hit both at 1 time. Small space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quiet, spacious and just perfect.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Whirlpool for as long as I can remember. Best product out there. Little maintenance and repair. Won't buy anything else

    I would recommend this to a friend