Customer Ratings & Reviews

This fridge has a lot of space for its size and I like how you can control the temperature of the freezer and fridge from the outside. I also like how the ice container is attached to the door, giving you more room to store stuff and there is a convenient on/off switch for the ice maker. I took off 1 star because of the placement of the water and ice dispensers. Also because you get crushed iced dispensed along with your ice cubes when you only want ice cubes.

There are a lot of great things about this fridge! And a couple minor annoyances. Note: I will never buy from Best Buy again. Pros: 1. The water dispenser sits really far forward so you can fill tall containers (e.g. water bottles) without having to tilt them and risk spills. 2. I appreciate the pizza shelf in the freezer that allows you to store taller items upright. And the sliding shelf in the fridge part. Not sure I will be using that much, but it's still nice for flexibility. Such a smart idea! 3. The drawers slide in and out smoothly. 4. The shelves in the door are deep and really accommodating for a lot of items. 5. My fridge feels so organized. I'm not putting things in differently than I use to, but it just seems to all present nicer in this fridge than my last Whirlpool. 6. I love the in-door ice maker not taking up room in the freezer. 7. It's really streamlined and attractive from the outside. Cons: 1. I don't love that there's not a drip tray in the external ice/water dispenser. Sort of annoying but not major. 2. You do have to hold your cup under the water dispenser for a beat longer to catch any drips. But seriously not a big deal. 3. I will NEVER buy another appliance from Best Buy. The customer service has been horrible. The installers scratched our luxury vinyl floors on installation. And they carelessly ripped the protective plastic off leaving so many jagged pieces of plastic sticking out for us to struggle to remove. I know it's a contracted service but get it together! When the rep called to check on how the install went, I told her my complaints and I never heard one word about it from BB. Lowes' did a much better job of being considerate when they delivered my range.

This was our 2nd choice. Almost wish there was a process to trade it for our first choice. We like all the glass shelves, there is plenty of room and drawer space. We like the ice maker is in the door and doesn’t take up a lot of space. However the unit is noisy when it runs. The size of glass/cup you can place under the ice dispenser is limited. And who knows why the light in the dispenser bay lights up when you dispense water because it doesn’t help for water.

We like the freezer space, and the adjustable shelves in the refrigerator. But the door on the fridge doesn't seem weighted properly because it opens very quickly, banging the wall. And the ice maker itself is great, making great pyramid shaped "cubes," but at least once a day, a cube drops out by itself, falling to the floor, creating puddles on our hardwood floor. Our previous fridge never did that in 20 years.

Rest of the fridge has seemed fine (hopefully no more issues crop up) but the ice maker has had constant mechanical issues. First the rotating dump tray sheared the power/control wire. Had to resolder that, then the water outlet port that fills the tray freezes up often, requiring thawing it out with hot air blown up it. Now the heating element under the tray to loosen the ice before dump has partially detached itself (a flimsy clip seems to have broken off and hopefully doesn't end up in my toddler's water)... Less than a year old, first issues were within months. Online research shows these aren't isolated issues.

Works great, love the flip up shelf in the freezer, a little louder than previous whirlpool fridge

Works great so far. Sleek look. A lot of space inside without wasted space for unnecessary compartments. Ice dispenser a little louder than expected but not a big deal.

Pros: I really like the fridge. Easy to clean interior and exterior. Plenty of room inside and smart placement and ability to move shelving. I also like that the water filter is outside the fridge, not taking up space inside. The ice cube bucket is also very easy for my 9 year old to take out to fill coolers and such. Cons: The motor and ice maker are both really loud. Also there are no “feet” on the fridge so if it’s not full, the entire unit moves when you open the door. The door does not close automatically either so if you have children who don’t push it to close, it will sit open.

I have only few weeks but so far so good. I love the modern design and the interiors with thin shelves. Freezer has a lot of space with ice dispenser in the door instead on interior. It is not noisy and keeps things really cold set at less than maximun. Water and ice dispenser works great. Love it!

We've had this for 2 months now and there are things I love and things I don't. Pros - lots of space with adjustable shelves. Very bright interior (takes some getting used to). Very, very cold. Cons - the ice maker is ridiculously loud when it fills with water. Also, the ice is in fun little pyramid shapes, however it melts very fast. The shelves do not extend to the back of the refrigerator so there is a 2.5 inch gap that things fall into if pushed back too far. Overall, I really like this and am satisfied.

This fridge is large, spacious, and works perfectly. I would recommend this to others.

This refrigerator runs very quiet is very spacious and has a nice sleek look, however the ice maker does not work very well it will hold ice in the dispenser and it will melt and run out into the floor and the ice make will jam a lot

Refrigerator has a spacious freezer.....lots of shelf space.....easy to access. The placement of the water and ice dispenser is awkward. It is difficult to use one without bumping the other. Both of these openings drip after usage. The ice in the storage bin clumps and melts together. There is ample room in the storage drawers, but there is no humidity control. For the price, I had hoped for a more quality product.

Ice dispenser is behind the water dispenser and in my opinion the height of the dispenser area is not high enough. Depending on the size of the glass it is hard to get to the ice without hitting the water. Also the wheels don’t lock so the fridge moves every time you go to open the doors. Easy fix is a door stop. Not exactly pretty, but it works. Layout of shelving is great. Plenty of room. Depth is perfect for our kitchen. Most fridges are at least 2 inches deeper.

I like the refrigerator as a whole. It’s spacious enough for our needs. Cold water and ice maker/dispenser are great. The only thing that I didn’t like is that there are times that it’s motor is loud. I have not read the whole manual yet. I’m not sure if it’s really that loud. But it’s not a big deal to us.

This whirlpool is made in USA which is a plus! Lots and lots of storage, big shelf’s. Would of gave it a 5 star if it was a little more quieter, Can hear it turn on, water kick on to make ice. Shelf’s are made of thinner plastic could be heavier and they don’t slide easily. Over all a good refrigerator for the money.

We specifically were looking for a Whirlpool refrigerator since that was the brand we have had the most reliability from. Greater space and functionality than the GE model it replaced. I do agree that the water and ice maker features could me made more quiet. However, this unit is designed well and so far has been worth the investment.

We just purchased this fridge to replace the GE Profile fridge we had for 25 years. So far, everything is going well. We haven't run into the major noise issues that were noted for an equivalent model that has the ice maker on the top shelf (vs the door). I do agree that the design for the water and ice dispenser is not the best but still usable (ice dispenser is behind water dispenser rather than side by side). There was a comment about ice falling to the ground randomly even though it isn't in use. It happened a couple of times so we are watching that. All in all, it is working well for our needs.

Just what we needed. Fits perfectly, roomy, and beautiful. Love this refridgerator. Will go back to Best Buy when in the market for our next big appliance purchase.

We really like the refrigerator. This is our first side by side. This gives you more freezer space but at the cost of less refrigerator space. The ice maker is nice but every now and then it drops out an ice cube. Its a good thing we have puppies that like ice.