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Customer Ratings & Reviews

$1,709.99

Customer reviews

Rating 3.9 out of 5 stars with 397 reviews

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Rating by feature

  • Storage Capacity

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 3.5 out of 5 stars

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Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers regard the 25 Cu Ft. Wide Side-by-Side Refrigerator positively for its overall performance, ample storage capacity, and modern design. However, some customers have expressed concerns regarding the ice maker performance and noise level. Additionally, a few customers have noted issues with door alignment, shelf adjustment, and mobility. Overall, the refrigerator seems to satisfy most customers, but potential buyers should be aware of the reported issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 397 reviews
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this fridge because there were no parts available for my 5 year old samsung. Also cound not find parts for my 1 year old samsung washer. GOOD BY SAMSUNG...never again

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Difficult storage.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it would be more open with more space. It is deep but can be difficult to get to things.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our fridge. Our salesman was wonderful. The prices were fair. The products were in stock. The delivery was a third party and they did a great job!!! We are very pleased!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    rod munoz

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and attention to details about product I was interested in. Delivery and installation of new item and take away of old fridge was excellent. Thank you.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Whirlpool working fine

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has been working fine for me. I like the motor stopping when I open either door and turns back on when the door closes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. I do wish there was more freezer space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice Refrigerator.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as an open box so I got a great deal which helps. Otherwise tho I’ve so far liked it. The water and ice feature is very nice and the inside has so many lights!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The refrigerator door swings openly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator door swings widely. It doesn't have the tension to stop. The freezer top shelf is unstable. I had to return this refrigerator.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    full satisfaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tom Tisby ( Sales Consultant) is nice, kind, quick solving, easy to approach, and make customers with full satisfaction under the covid season.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge, easy to install. We had some issues with delivery but Best Buy made it right!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Not worth the noise

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds plenty but is extremely loud all the time I do not recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lemon fridge

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge has broken down twice within a year of purchasing it. We had to throw away about $500 worth of food.... it takes about a week to get a Technician to come look at your fridge, then if parts need to be ordered, you have to wait another week. 1st problem: fridge was not cooling and freezer wasn’t freezing. Technician said it was a malfunction or defect of the main control board. Part was ordered but we had to wait another week. Total of 2 weeks waiting and fridge was finally working again. 2nd problem: Broke down about a month after being fixed. Same issue. As I write this review, my fridge is currently broken, AGAIN!! As I wrote earlier, it took a week for a tech to come look at my fridge. The Tech couldn’t fix the problem so they scheduled another technician to come look at it, again. Which is ridiculous in my mind. At this point im going to call whirlpool for a refund and buy another fridge. Fyi: the water trap leaks down the fridge and onto your floor. I read and looked at other reviews, im not the only one that has this problem.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Client

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    took me three time schedule of appointment to pickup a factory defect Refrigerator

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new whirlpool side by side. The ice and water on the door is a great feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect replacement fridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Whirlpool refrigerator was the perfect replacement for our old fridge that died unexpectedly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So easy to use...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase here. Got it for my parents and they're happy. Plenty of ice and cold water. Easy to clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really enjoy this Whirlpool refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation from the Best Buy Geek Squad! Love the extra shelf space in the freezer by Whirlpool moving the icemaker to the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice fridge!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stainless on the front with a nice interface for the water/ice. Interior is also pleasing to look at/open. Happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am assuming this is a great fridge. In order to get my Bonus Points I have to submit this review a day before my scheduled delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is wonderful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying from Best Buy is easy and a wonderful experience. Purchasing online made the process very easy, Communication was perfect.

    I would recommend this to a friend