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Customer Ratings & Reviews

Whirlpool - 26.8 Cu. Ft. French Door Refrigerator - Black stainless steel-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 34 reviews

91%
would recommend to a friend

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Cons

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Customer ratings & reviews

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Page 1, showing1-20 of 34 Reviews
  • Rating: 2 out of 5 stars

    Poor temperature control.

    Posted
    rpanic
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I’ve had this fridge for a week. Really disappointed in its performance, no matter what temperature it is set to all of the door shelves are always above 40 degrees, what’s the point of selves that can accommodate a gallon of milk if you can’t put milk there because of temperature? It does not matter what temperature I set the fridge to, I tested them with multiple refrigerator thermometers and my Fluke Laser temperature gauge. Even if don’t open the fridge for long periods of time doors are above 40 degrees. Interior selves are cooler but only go to around 38 degrees even if I set it to 34. You can select the temperature in the fridge but can’t see what the actual temp is, this seems pretty odd to me but maybe it’s because changing the temperature does little to nothing in temp change. The water pressure and temperature of water was another thing my old whirlpool was much better at probably because that fridge had a filter that was twice as big. The water coming out of this one isn’t much colder than at the tap. I am so glad I still have my old French door whirlpool in the garage because this one is getting returned. I really wanted to like this fridge it looks really nice on the inside and I liked the shelves, but it should keep a decent temperature throughout the whole interior.

    No, I would not recommend this to a friend

    • Brand response

      WhirlpoolTeam

      Hey rpanic, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rating: 4 out of 5 stars

    Nice but some kinks

    Posted
    Iamgroot
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    It's a great fridge but it has a few things I didn't find in other reviews. First is when it is sealing after you open the door it sounds like your cell phone in your pocket is calling someone. It takes a while to get used to the butt dial sound. Second is that the water flow through the door takes forever to fill a larger glass. I actually went through and beefed up my reverse osmosis system because I thought the problem was on my end and it still flows very slow. Other than these things it works great.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Ice Maker Leaks

    Posted
    DSig
    • My Best Buy® Elite Member

    I received my new refrigerator 2 weeks ago and was thrilled with the new design and space. My 16 year old side by side is a Whirlpool but I had to replace the ice maker 6 times. I decided to purchase new and went with Whirlpool again. Is this a mistake? The ice maker twice now has made a banging noise and I found it leaked all over. Under the ice bin, all over the door and into the first storage shelf. Do I call Best Buy? Do I call Whirlpool? Am I going to get the run around? Am I going to regret my new purchase?

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    So Far So Good !!

    Posted
    Tonypinch
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    In my opinion these reviews on Long Term (Durable Goods) Items - like Appliances and TV's should be done periodically not just one time after you've had them for only 6 weeks. But so far so good !! Nice Fridge - Nice lighting - Plenty of room - Ice maker works well - Not too noisy Overall we are very satisfied. Hopefully i'll be able to edit this post in say - 4-5 years - that's when we'll actually know if we purchased a good product.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great fridge

    Posted
    shwrth
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    So far the fridge has been great for us. It is spacious and well organized. The only complaint that we have is the combo water/ice dispenser. The water nozzle sticks out from the back of the dispenser area and if you have a narrow bottle/cup and use the bottle to push the button, the water doesn't aim for the narrow opening of the bottle/cup.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So much room inside!!

    Posted
    Solsic
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I wasn’t really fond of a bottom freezer, or stainless steel, but wow was I wrong. There is so much room in this fridge & freezer. I’m loving the ice and water dispenser. I haven’t had a party yet, so don’t know if the ice maker will be able to keep up, but for everyday living, it’s been great.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    So far so good!

    Posted
    Baker
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    It's probably too soon to say too much but so far I really like this fridge. I love the icemaker in the door instead of having it take up too much shelf space. Keeps everything nice and cold, lots of room. Not thrilled the way the water dispenser leaks a bit every time I use it, and it's a bit awkward to switch between water and ice. Overall, I would recommend it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So far so good

    Posted
    Quiltmaker
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    So far I love it! Haven't had it long, but I love it. Nice to be able to put wider items in than my old side-by-side. I'm not sure why they ever put a place for a gallon of milk on the door, as I don't think it ever keeps it cold enough, but I've always thought that. Hold a bunch of condiments though!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Quiet, Spacious, Beautiful

    Posted
    mindy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I did a lot of research and this Whirlpool model fit my needs: very spacious (icebox is not in the way), the shelves are adjustable, plenty of storage on the doors. It's also very quiet. Everything works and it looks better at home than when I saw it at the store. I love everything about it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great fridge

    Posted
    Tdobbs
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This is a wonderful fridge. My wife and I recently purchased a house in Garner and needed a good fridge. It has been absolutely wonderful. The space is unbelievable. Best Buy has the most competitive price on appliances.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Plenty of space

    Posted
    Foxgirl
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This refrigerator is better than our previous LG refrigerator, in that there is plenty of shelf space. My children love the snack drawer as well as additional drawer in freezer compartment.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Meets expectations

    Posted
    AndyT
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Fridge is way bigger than our previous one. The interior layout is great. Love the shelves that can be reduced in size. Meets all expectations.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great refrigerator

    Posted
    Noname
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    We have had our refrigerator less than a month and so far we are enjoying it and all of the features. It is cooling very well and making ice and water with no issues.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome Fridge

    Posted
    Az85
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Did some research on different brands and whirlpool refrigerators came on top every time. I purchased one and its spacious and well designed.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So far so good, very convenient to use

    Posted
    SamT
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Very good unit, everything seems great , makes ice pretty quick, easy to use and spacious, wish a dollar went further on appliances, I just hope it last a while?!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So far, LOVE IT!

    Posted
    rcflyboy2018
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I have had this now for about 3 weeks, So far Love it!, It is quiet, Makes great ice, Love the pizza tray, Love the looks of it, And hope it will last for years!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Quite happy!

    Posted
    Patrick
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    First time buying a refrigerator and I went big. So far so good! Very sturdy build, the features are also what youd expect from a high quality fridge.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    So far so good

    Posted
    Jennifer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I have had the dryer for about a month and so far I like it. The water is alittle loud when dispensing but overall a quiet appliance. The ice maker makes great shaped ice.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Exactly what we wanted

    Posted
    gm9999
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    We had to take the doors off to get it into the house but no problems going back together. Doesn't show fingerprints and is easy to use.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Became Louder Over Time

    Posted
    TSPettavino
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The 1st week or so it was quite but after that it became louder. Other than that, it has been great. We enjoy the Finger-Print Resistance!

    I would recommend this to a friend