Customer Ratings & Reviews

My son was helping me in store to find a replacment for my old Whirlpool fridge and we settled on this model. Five stars on storage and shelf capabilities and I appreciate the pizza storage in the freezer. The indoor ice storage is a space saver! The ONLY thing that would make it even better is if it made the nugget ice—the Sonic and Chick Fil A type ice. I love my fridge anyway!

This fridge is really designed well. It holds soooo much food. There's even a spot for frozen pizzas! The only negative is that the water dispenser is awkward. The water glass has to be positioned so perfectly, else you'll have water on the floor.

Looks gorgeous and works great! Ordering in the store was the best way to get the most accurate info on availability. I ordered on Tuesday and my fridge was delivered on Saturday! Roderick Pringles in the St. Pete store was very helpful and informative and the delivery team was very efficient. I gave 4 stars because it’s not exactly perfect. The drawer inside the freezer is hard to open and close and it seems to be a factory assembly defect. We had to install the drawers and shelves in the fridge but there was no assembly required for the freezer. I didn’t notice the issue until a day later when I was putting food in the freezer. I called best buy but I was told I’d need to call whirlpool about that.

The organizers in the freezer are fantastic. There's almost if space everywhere especially the for shelves. There stainless steel doesn't leave fingerprints. Nice purchase.

We purchased this fridge during the COVID-19 pandemic. The delivery was at the front door. This was expected due to the pandemic and the advance notice from Best Buy. My problem with the fridge is the way it dispenses ice. I contacted Whirlpool and was told to hold a largemouth cup up to the dispenser. This is not the solution. Ice goes all over the place. IT is definitely a design flaw and the response I got from Whirlpool was not what I expected or the customer service level expected of a large company. There were no reviews that stated this problem prior to purchasing it.

The refrigerator overall looks very nice. The ice machine is a little noisy at times. We didn’t receive a bin for one of the doors but called whirlpool and they sent one out immediately. Overall pretty good fridge.

This Whirlpool fridge so far has been a great one. It makes cubed and crushed ice. It keeps items cooled. Has an alarm when any door has been open too long. the filter is easy to reach. Tells you when the filter needs to be replaced. It does sow fingerprints so if that is a problem then stay clear. Good space, if we had gone with counter depth it would not work for us. I cook a lot and need more space to store leftovers. I'm impressed with the freezer it has great space and is easy to pull out and push back in. Overall I would recommend.

Fridge is great. Ice takes time to make, but everything works well. I bought it open box, and it came with 3 door handles (it's supposed to have 2 door handles and a freezer door handle)

Controls were a little difficult to learn at first (they're all on the touch pad over the ice/water dispenser). once we knew how to work it we fell in love with it! Lots of room in the doors and all shelves are very easy to access

We like the layout and appearance of the unit very much. It does tend to make some strange noises, but it's no big deal. The only reason we're not rating five stars is related to the ice maker. It is located in the refrigerator portion, not the freezer portion, and it tends to ice up around it, so if you want to remove the ice holding tray, ice falls on the floor and melts. This morning, the ice was starting to go over the top of the compartment, so I decided to turn it off for awhile. Unfortunately, you must remove the ice holding tray to turn it off, so you get ice on the floor. Other than that, we like it a lot.

Our family loves the design of this fridge. Unfortunatly we biught from an outlet who sold us all the door handles and then one didnt fit when we got home so we went to exchange it and they wouldnt ao now we have one door without a handle. Also 2 months after having the fridge the ice maker went out. $1800 on a fridge for these issues. A new handle is over $100 and the ice maker is about $75+. We didnt buy the warrenty becahse of the handle issue and how they treated us.

This is my second Whirlpool refrigerator. I love the features of this refrigerator and that is why I bought it again. I especially liked the 3 drawers. I looked at all the other models out there and they just felt so flimsy. This was the best choice for me. This is not a silent refrigerator, because I do here the same popping sound I heard on my other one. Sounds like the ice maker? I only notice it when I am sitting at my table during my quiet time in the morning. Other than that it really does not bother me.

Nice peace with great design inside! Lots of storage space! I am loving it. Thank u best buy! I bought this fridge as an open box item but i have no complaints over it! I had some dent on the front of it but i covered them with magnets!

Great, lots of room inside with plenty of drawers and storage space. Giving 4 just for some noise it produces.

So far this refrigerator meets our needs very well. It fits well in the space and we are able to reach every shelf much more easily than we did with our last one. We are hoping the ice maker will keep up with our needs. So far everything is working great and looking great.

We have had the fridge for around a month, and overall we are very happy with it. Previously we had an LG French door fridge and we found the freezer was difficult to keep organized. This one is laid out in such a way that it’s much easier to see what you have without having to dig. The fridge is roomy and holds plenty. We also really enjoy that it is magnetic on the outside so we can put our son’s artwork on it. I do wish the sliding portion on the bottom shelf slid out more. As it is, I don’t foresee that it will be particularly useful because it only slides out a few inches, but this isn’t too big of an issue for me personally. There are only 2 negative things I can think of to say about it. The first is that it is much louder than our old fridge. It doesn’t keep me awake or anything but when in the kitchen I’m definitely aware that it’s there. The second thing is that the doors swing open very easily. This isn’t necessarily a bad thing, but basically if you open the door and let go of it, it will swing all the way open, which has take some getting used to. Time will tell if the quality holds up, but we are happy with our purchase.

This refrigerator is very silent and spacious - that is the best part! The ice maker design and capacity were ideal. The controls are easy to understand and use. So far, has done an excellent job of both refrigeration and freezing. Temperatures reach the set values. The first 24 hours to cool was unsettling. We noticed that the process was very slow. We recommend not storing any food during this time. I wish this was made clearer. The user's manual mentions this but does not specify why nor does it say if it is going to be this way every time after first use - that is, would we need to wait again for 24 hours if there were a power outage? This is definitely an area for improvement - the primary function must be to cool ASAP - unless Whirlpool can provide good reasoning for their design. Oh, and what's up with that whirlpool logo that is flimsy (ours peeled off a little) and not good-looking?

We love the easy care finish, and the room inside. We don't like the fact that the water dispenser leaks about four drips after you let up on the paddle. I assume the cut off on the water dispenser is a little ways away from the end of the tube and so it has to drain for a coupe of drops. Not only is this aggravating but I worry about an area that is constantly wet, being a source of mold or bacteria buildup. We also had dripping from the ice dispenser until we turned the temperature way down on the freezer.

Very efficient and lots of space inside. There are lots of freezer compartments that you can organize your food. I love the design and LED lighting too that you can see everything. Overall a good buy and would recommend it.

Great size fridge, good depth and I love th adjustable shelves