Customer Ratings & Reviews

Beautiful big refrigerator.. love it.. but as with all ice makers .. this one didn’t work.. they brought me a new refrigerator… the new ice maker works off & on .. so I just bought ice trays & make our own ice .. & use the ice maker randomly.. but love whirlpool my last one lasted me 15 years!! My washer & dryer also ..

Had this delivered October 2022. Totally stopped cooling September 2023. Had two weeks warranty remaining. Whirlpool didn’t have a service technician in our area, so they replaced it. Went without a refrigerator for two weeks. Replacement is still working fine in August 2024. I don’t trust that this will last more than a few years. Also bought a Whirlpool double oven at the same time (that needed repairs in the first year), and a Whirlpool dishwasher that the heated drying stopped working on in July 2024. Luckily, we bought the geek squad extended warranty. I researched appliances to find the most reliable brand before buying Whirlpool. Don’t trust what you read. Not sure who makes anything of good quality anymore. Will not buy Whirlpool again!

Love the size of this refrigerator. It’s easy to keep your food organized and see. The size of the freezer is great as well. I’m not disappointed at all.

Great,spacious fridge and freezer. A little high frequency whir when the compressor kicks on but overall very satisfied with performance.

This is a nice refrigerator perfect for our kitchen and has enough space for our meat, veggies and all the things you might want to keep cold. The sales rep. Debbie at Best Buy helped me out with the measures and checking the availability since I needed a refrigerator immediately. Debbie was wonderful and patient and understood my urgency on getting it quickly. The delivery service was great and the guys took it to the second floor of the house and installed it the same date it was scheduled and took my old refrigerator. So far the refrigerator is working well. Thank you Best Buy, Debbie and the delivery crew!

I like everything about this refrigerator. Except the doors don’t lineup. This bugs me I guess I’ll get use to it. So far everything is working as it should. The ice maker is much nicer than my last refrigerator. I especially like that the finish doesn’t show fingerprints and is easy to maintain. The best service was through the sales staff on-the floor, thay we’re knowable and responsive to my needs.

Great product! big space and good design. I highly recommend this product

Outstanding performance. Well designed and pleasing to the eyes.

Great choice, we’ve purchased this item over 2 months ago, and couldn’t be happier... size performance and built. Highly recommended.

Well thought out layout, fit and finish seems nice thus far. cooled down quickly and runs a fair bit quieter than the old unit. water/ice dispenses pretty quickly. it'd be nice to have a simple temperature read out on the display for piece of mind, Unless I just haven't discovered how to set that yet.

Nice looking and very roomy. Haven't had long to review reliability but hoping for years!!

like the storage space, attractive, and not too expensive comparably.

My advice - have the delivery folks (who have been absolutely AWESOME), unpack the fridge BEFORE you bring it in the house. 3 of the 4 damaged fridges we received had damage from manufacturing. They seem to be pushing in the hindges too hard from inside the fridge and it is pushing the metal out in the upper/right corner and upper/left corner of the fridge. Looks like a metal pimple. My problem is that EVERY fridge has arrived damaged. About to get fridge #5 delivered. Getting in touch with Geek Squad has been frustrating because the hold times can be up to 1.5 hours. Several times my call has been sent to an overseas call-center and they didn't quite understand me sometimes. I am trying to be patient...but next week they will be delivering their 5TH ATTEMPT at a shiny fridge without damage. That being said...I like the design of the fridge, and have no issue with it holding a good temperature. The ice maker is slow to make ice, but there is a FAST ice setting you can use sometimes (but was advised not to overuse it). The motor is quiet but the ice drop can be loud.

Refrigerator is very roomy. Really enjoy the look of it. However the person that delivered is absolutely awful. To level he opened the doors and lifted them. According to whirlpool tech that is absolutely wrong. I would not recommend their delivery persons. Horrible

I love the inside of this refrigerator and freezer! I am still getting use to the water/ice dispenser. The refrigerator is loud, every time you close the doors, it make a sound like you are calling someone on your phone. Most of our guest don’t hear the sound,

We love our new refrigerator. It’s quiet, roomy and does the job intended. It matches perfectly all if our other kitchen whirlpool products.

Fridge ordered late March, delivered March 29. Compressor died June 19 and warranty repairman confirmed in June 22. This has been “escalated” to the Specialty Team to “find” the out of stock part. Spoiler alert, 2 months later they didn’t find the part and offered to replace our unit. Still to be determined if the “new” one gets its own 1 year warranty… Finger crossed that I actually get the new fridge in 7-10 days. Whirlpool hasn’t built up any trust through this process.

The storage capacity and layout of this refrigerator is excellent. I can’t evaluate longevity yet since I have only had it a a week. Ice maker capacity is small but you can add an ice maker in the freezer if you need it. The water dispenser drips a little after you stop so you need to get used to leaving the glass under the spout for a few seconds. The Best Buy delivery and installation was great.

Overall I am very happy with the fridge. I have 2 issues with the fridge. 1 is that the water dispenser shoots water angled a bit away of where my cup usually is when I press the pad. 2 is the freezer door has a second shelf with a locking mechanism that is very annoying to deal with. You pull the drawer out and sometimes it gets stuck in the locked position.

I am very happy with my new Whirlpool refrigerator. It is very spacious and easy to keep organized with many shelves and drawers. The freezer part is also very roomy and easy to find what I need.