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Customer Ratings & Reviews

Winter Sale Deal
Your price for this item is $2,599.99
The comparable value price is $3,419.99

Customer reviews

Rating 4.4 out of 5 stars with 97 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers appreciate the 26 cu. ft. French Door Refrigerator with Prep & Store Bins for its ample capacity, overall performance, and thoughtful design that caters to family needs. The refrigerator's drawer functionality, perfect size, and essential features are also well-received. However, some customers have reported issues with the ice maker and its noise level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-97 of 97 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Customer service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went as planned for delivery and installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frig was everything we wanted We knew the exact refrigerator we wanted so we found a sales lady and completed our transition. Everytwent very smoothly

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy Failed Me Again

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator arrived on Tuesday, December 23. The delivery crew assembled the parts, but middle drawer dividers were missing. The crew stated that the dividers were not part of my purchase, but they were obviously wrong. Best Buy needs to fix this problem; they stated that they would deliver a brand new refrigerator, but that is too much stress on my wife and me, to prepare once again for a whole new unit. My wife has severe Dementia and I am her primary Caregiver. Disruptions such as prepping for a new fridge, moving food from one fridge to another, coordinating a new date, etc, is now doubly taxing on us. Just send us the new dividers!!! Frank Bonsiero

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. We would greatly appreciate it if you could reach out to us directly via:
      Facebook at https://tinyurl.com/Whirlpool-Facebook
      Instagram at https://tinyurl.com/Whirlpool-Instagram
      So we can investigate this further to see how we can help. We’re looking forward to hearing from you. WhirlpoolBrand

  • Best Buy Employee

    Rated 5 out of 5 stars

    delivery/removal of refrigerator

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery team (Telmo & Walter) did a fantastic job installing the new whirlpool refrigerator and removing the old bosch refrigerator on 02/12/2025.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking no worry about ice tray . Cooling system is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a good salesman listening skills we're good answered my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful Hinges in Tight Spaces

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We found a fridge that would fit in our spot against one wall due to the way the hinges are attached to the door. This allows the door to open to 90 degrees and still allow access to the whole fridge.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return first refrigerator because of bad freezer drawer seal. Just received replacement yesterday and the ice maker doesn’t work properly. Will be calling tomorrow to cancel the entire order for a refund.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous & professional & on time delivery, removed old fridge & hook up waterline

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs W

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was completely satisfied at this point by everyone

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Only work for two weeks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Icemaker not work stop working in two weeks. When is brand new?

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 3 out of 5 stars

    Iffiy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t open other doors when you have one door open

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Super Loud

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge would be perfect if it didnt run constantly with a loud vibration. We have had a whirlpool repair person come out once and now they are coming back a second time.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Policy not customer friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 of my doors were damaged on delivery Oct 1 2024 waiting on replacement doors which have been postponed 3 weeks in a row. Is sad to include paid cash. And now I'm told i missed out on 15 return policy

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    NOT HAPPY W/ BB! THEYRE SELLING PRODUCTS DONT HAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST BUY IS THE REASON I’M GIVING THE 1* REVIEW! I PURCHASED THIS FRIDGE TODAY AND THEN TONIGHT THEY HAVE CANCELLED MY ORDER!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Damaged

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was cracked inside the freezer portion and the outside door was damaged upon delivery.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook (bit.ly/3EmnJE5) or Instagram (bit.ly/45Urm02) so we can investigate this further. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Unsatisfied cistomer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery person cut existing copper line and took it with him

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

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