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Customer Ratings & Reviews

Your price for this item is $419.99
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Customer reviews

Rating 4.4 out of 5 stars with 2170 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are pleased with the spacious interior, ice maker, and fingerprint-resistant finish of the 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage. They appreciate the ample storage space, easy access to ice, and the fact that the stainless steel exterior does not easily show fingerprints. However, some customers have expressed concerns about the noise level, lack of adjustable shelves, and temperature control issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 2,170 reviews
  • Rated 5 out of 5 stars

    I

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelente I love I am very satisfied with this purchase I made in the best store of Best buy and I will continue buying here ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool is still grest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far. Ice maker in the door gives a lot of extra freezer space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Broken side holder

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought it not even a month & in the freezer the side holder/ side shelve just fell & has a cracked/ chipped, now it won’t even hold when you put it. Very disappointed. Can you please change the side holder ?

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Painfully Low-Volume Ice-Maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suffers from a painfully low-volume ice-maker. The ice tray in this unit will produce 10 small cubes per cycle. The frequency of "a cycle" is the issue, as it is SLOW. I have included a photo below of the ice production over an uninterrupted 11 hour period. Maybe 30 to 40 ice cubes. This does not support a family of 3, in daily usage. Upon contacting Whirlpool, a service representative was sent out. Their solution was to replace the ice maker. The result was zero change in performance. Today marked out second visit from the service rep. They had no resolution, and thus got on the phone with Whirlpool for possible solutions. Per the Whirlpool rep, "it is a small ice-maker, good for about 100 to 120 cubes per day". I have included the documentation from the service representative, essentially saying that slow ice production is "normal" for this model. If you are a single person household, this may be adequate for your needs. Otherwise, my recommendation is that you avoid this unit.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Darrell. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Love this fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this fridge plenty room ice maker on the door is definitely great idea

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 3 out of 5 stars

    Issues and no help from Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Damaged door holder and writing on top. No help from salesman after email complaint.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    ⭐️⭐️⭐️⭐️⭐️

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    extremely pleased - spacious, easy to reach everything, quiet, easily movable to clean floor underneath ⭐️⭐️⭐️⭐️⭐️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great second fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge for our laundry room for drinks and overflow food/frozen items only thing that would make it better is if you could fit pans in the freezer (would only work if freezer space was the width of fridge instead of split into halves. But overall works perfect for our small space in the laundry room

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. It is Very spacious & it fits perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Stainless Steel Whirlpool -Side-bySide

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely happy with this purchase. It's roomy and there are lots of possibilities for personal organization, as all the shelving can be placed where it best works for you. The temp is accurate as I put a thermometer inside to check it. Fingerprints are non-existent. It's quiet and everything works as expected. The price was reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what we needed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right Size, quality feel, and was exactly what I was looking for. Great price and has everything we needed for family of 8. I lookforward to many years of service and already hope to purchase one for our other home.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    BestBuy delivered....Whirlpool cool!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big refrigerator with lots of room. Quiet operation. Sophisticated control panel.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Whirlpool Side-by-Side

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size for family of five. Fast cooling and easy access to most compartments. Water and ice dispenser are simple to use. Overall the refrigerator has been performing well for the month we've had it, plus it looks good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look great the only I notice the ice maker take time to make a lot of Ice. since yesterday we only get like maybe if I count it, maybe only 17pcs for 24 hours

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am very satisfied. This is Very spacious. Love the ice size. I love the color. Perfect Cold water.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    $2000 whirlpool fridge and a big dent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am giving 3 stars due to I unwrap my $2000 whirlpool and were somewhere between me buying it and finally having it in my new home and we Unwrapped it, it has a big dent in the bottom were they must have put there foot in the back bottom to tilt it and move! This is the CRAP I get so frustrated with. They know they do this and wont own it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful but $$$

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just got it and looks amazing. We had to pay extra money for this color because the original one we purchased stainless steel, was supposed to be delivered on September 27 but for some reason they didn’t have it and nobody told us, so we paid over $250 extra for the same product to have it delivered early.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 3 out of 5 stars

    Disappointed.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was one of 2 available when I bought it. It’s loud. The doors and handles were misaligned. One door handle is now half off the door.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great space and everything cools just fine. The water measure feature is very cool too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The ice maker needs work.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is huge, but even though it makes ice i wish it made more and faster.

    I would recommend this to a friend
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