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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2167 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are pleased with the spacious interior, ice maker, and fingerprint-resistant finish of the 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage. They appreciate the ample storage space, easy access to ice, and the fact that the stainless steel exterior does not easily show fingerprints. However, some customers have expressed concerns about the noise level, lack of adjustable shelves, and temperature control issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 2,167 reviews
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying the room in my new fridge. Love the water bottle filling where you set the ounces hit fill and no hands needed. Overall pleased with it. Ice maker not huge but ok for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Large refrigerator with great features.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator, the 2nd one we received right before Christmas is still working well and it has great features with lots of room. Marking one star off for the hassle of losing food to the first one that seemed to be working from the first couple days but on the 3rd no longer cooled. Just bad timing to have to wait for replacement along with food being close to Christmas.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Perfect for us!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are in love with this fridge so far! After our horrible Samsung French door fridge, this Whirlpool is like the Queen of refrigerators! It is spacious on both sides with moveable shelves and door bins. The door bins are well made. I’m disappointed there isn’t a butter bin at the top of the door, but it’s not a deal breaker. The ice maker can be a little loud (not bad though), but it actually makes ice!!! We are obsessed with the measured fill on the water dispenser. We are still finding the best places for everything but every time we open the fridge we don’t get mad.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Well built fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this fridge after having a Frigirdaire Gallery Professional french door. This one is more basic but lots of room. Ice and water tastes good too! No butter draw which is really strange but still worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best refridgerator we've owened!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a fantastic fridge! Sleek design, large interior, beautiful in our kitchen. It fit perfectly into our space without sticking out like our previous fridge. The interior is brightly lit with plenty of clean, easy to adjust shelving. The ice maker is in the door so an efficient use of space. Getting water and ice from the outside door is easy, especially at night with different light setting. The LED controls on the door are also convenient and easy to use. This fridge is a home run!

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Nice addition to the kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the fridge for a month. It works great. Quieter than my previous brand. However, the ice dispenser is noisier. I prefer the ice in the door so I can have an extra shelf in the freezer. Really like the separate drawers for meat, produce, and whatever you choose. I like the drawers in the freezer, but they are small.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Best fridge ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! I didn’t want the milk in the door shelf. So I took out cheese drawer to put milk on a lower shelf and bought a clear bin for cheese. Hubby loves ice and water outside door too! So worth the extra $$ to go up one size!!

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this WP refrigerator and love it. It’s so spacious and love that I can put a gallon of milk on the door. The depth is deep. My last refrig was 25cu ft and this 28 cu ft fit perfect. The ice & water can fit a 16 oz glass easily. If looking for space, this is the one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. You need to be sure not to block the filters or it might freeze some of your groceries.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Large whirlpool sise by side

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have been nice to know we needed to check our water valve before getting fridge. Noisy when cooling. We had the older version of this style which was built better. It is nice to have 2 drawers in freezer. Would have been nice to have a basket or 2 also. This fridge is deeper which is good. No butter shelf on door . Can't adjust shelves much on this version. The ice drawer is very small & the things you push to get ice & water have to be pushed hard to work. Old fridge was much better, but didn't like any of the other fridges in this price range or even above. I like the ice maker on the door so it doesn't take up freezer room.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Very good design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good refrigerator in all the ways that count. Storage space is plentiful. The design is efficient and allows you to see what you have quickly. The ice and water in the door features are easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Spacious

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Very spacious, nice ice maker. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My whirlpool refrigerator/freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. Keeps everything at the right temperature and the outside finish is very nice. I don’t have to worry about fingerprints. The freezer is big enough to hold whatever you’re storing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge good! Delivery. Terrible!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is good! Did you know though when you order a fridge they just drop it off now? So even put handles on. What is up with that? All tape and styrofoam are left too. Seriously ??? Ypu can’t put the handles on. Really???? Never again!

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Whirlpool fridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! Produces ice really fast, I’ve had for 2 years and no problems! And Best Buy made it easy to shop and delivery! Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is very spacious. It replaced our 15 year old whirlpool fridge. I'm glad we made the purchase. I like the features to dispense water at certain ounces. The ice bin in the door is a big space saver. The drawers are smooth rolling too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the size, was issue with leveling though

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge could not be leveled right out of the box. We did not realize what this issue was, and we thought that the doors just would not align. Our contractor and the technician that Best Buy sent out also couldn’t figure it out. The technician Whirlpool sent out know right away what the issue was. He said the new fridges don’t have the ability to adjust the feet in the back. He basically has to put a shim under the back corner to make the fridge level. The size of the fridge is fantastic! Holds a TON, nice features on the door ice and water dispenser, which fits taller containers. Very happy with the fridge now that everything’s level!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a French door and switched to this side by side. Plenty of space, easy to use, good lighting. This is a better made refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Wirlpool Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel very comfortable with my New Refrigerator, it works very well and is spacious. I thank Best Buy for offering a good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love our new Whirlpool Refrigerator!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new refrigerator! I love all of the room in the refrigerator and the lighting inside both of the refrigerator and freezer! Easy to find everything you are looking for. I was worried about it fitting in the space in my kitchen as the space was exactly 36 inches wide and 69 1/4 in height. it fit perfectly! On one side of my Refrigerator there is a wall, and we moved the refrigerator out pass the wall about 1 3/4 inches. Doors open with no problem. They are almost zero clearance doors. Beautiful and sleek design and finish! I love Whirlpool products and I highly recommend this refrigerator!

    I would recommend this to a friend
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