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Customer Ratings & Reviews

Your price for this item is $1,889.99

Customer reviews

Rating 3.9 out of 5 stars with 41 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers are satisfied with the refrigerator's overall performance, spacious internal design, appropriate size, and appealing lighting. The design is also considered clean and functional. However, some customers have expressed concerns about the noise level and ice maker performance. Issues with temperature control and door alignment have also been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 41 reviews
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great fridge!! Easy to use functions.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of room and easy to use. Sleek look. Ice maker is bit slow, but works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to finally have my new Whirlpool Refrigerator. Works well but the Ice Macine door doesn’t close properly most of the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with sales and this Refrigeratur

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From sales reps to delivery personnel, the entire sales process was very satisfactory. Whirlpool appliances have always been our first choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this new refrigerator

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I ordered black, it took a while to get the product. The doors were damaged when it was delivered. Reorder doors twice a finally got a set that was not damaged. I really like the in door ice bin and was the main reason for purchas this one. I love it. Even lighting throughout and more room than my old refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new Whirlpool refrigerator. It matches my other appliances perfectly. I replaced my Whirlpool Gold refrigerator with this one. I am very pleased with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a thick boy but it’s a great fridge I love the crushing ice aspect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator. It s a great size. Many shelves. Love the water and the ice through the door. Love the fact that icemaker is in door and not on shelf

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    2nd refrigerator of this model received damaged

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased this refrigerator in Stainless black. Leaked immediately and ruined my hardwood floor. This was not an installation issue but a defect within the refrigerator. Whirlpool created a case but will no longer respond to me. Then Best Buy replaced it with the black model since the black stainless was no longer available. Got it delivered today and again it is damaged. One of the door bins is cracked.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, SherylL. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://bit.ly/3njR5hN or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Especially love ice dispenser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this fridge. Particularly enjoy convenience of pivot ice container. My only suggestion is to add rollers to make it easy to move fridge for cleaning. Was surprised to find that it's a real challenge to shift its position.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge!!! Was exactly what we were looking for. Ordered in store and had delivered cause it wasn’t a normal stock item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy for the money would recommend to other friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator- amazing service! Highly recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer is always frosty. Ice tastes freezer burnt. Makes noise several times a day. Waited several months to receive it and it wasn’t worth the wait.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Unhappy, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 1 out of 5 stars

    BB Sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got it. BB pushed my order back 4 times. we canceled it and went somewher ealse. don't by from best buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the measured fill feature. Great use of space inside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our refrigerator. I love the color. It’s awesome and nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality refrigerator. The black sleek look is beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and overall look of the product is great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Waiting for fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I purchased this, it's not available until the delivery date of September 23. However, it has all of the features that I want.

    I would recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello Donsreview! Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 1 out of 5 stars

    It hasn't been delivered yet.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an essential item. It is a replacement covered under our warranty. Curbside/front door delivery does not get the defective refrigerator out of my home or me satisfaction. This is not a nonessential item.Your Covid-19 policy in this case FAILS. Wear a mask.

    No, I would not recommend this to a friend
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