Customer Ratings & Reviews

It’s simple to use, delivers great cleaning performance, and is a solid value for the price. The quality feels durable, and maintenance has been straightforward. Although I did need to service it once due to hard water buildup. My main issue is that it doesn’t have a better filter to prevent mineral deposits, so that’s something to watch out for if you have hard water. Otherwise, it's a reliable and efficient washer that gets the job done.

I have had this washer since May 31/2023. About 4-5 months back It started making a very loud noise when it would go into the spin cycle lasting about 30-40 seconds. Now the noise lasts about a minute or more and several times during a wash cycle. The last 3 loads the clothes were still dripping when finished. When on the final spin the washer will not shut off saying cycle complete. I was told it is the transmission. It should last longer than 18 months.

This item is easy to use and convenient. However there are minor downsides to how it works. When it comes to the cleaning process there is no timer that indicates how long a cycle will take, sometimes the indicator will be lit in one spot and not change for a bit, other than that the item is good.

The machine works great. Was delivered with a dent in the front of it. Contacted B B and they gave a $20 voucher. If I had known they were going to cheap out like that, I would’ve sent it back and asked for a different one.

I just bought this Whirlpool washer model WTW4955HW and it was delivered on Wednesday. I started my first wash and I noticed that the agitator is not moving along during the wash cycle. Besides, there is a humming noise during the wash cycle and in between cycles, and it sounds like a helicopter ready to take off during the final spin cycle. There is also a lot of vibration during the spinning. I contacted Whirlpool to find out if this was the normal operation but they could not help. Definitely, I am returning this washer!

Ease of operation and large capacity is great! I would highly recommend this washing machine.

Still trying to determine if I will be keeping. Actually love how clean my clothes are, however very noisy lots of clicking while progressing through different cycles. Still not able to determine why water levels are so low on some washes.

It has only been a couple of weeks since we received the washer, so far so good, we are still figuring out the cycle options, we were not looking for too many option, we wanted a simple but efficient washer, I think that we found it.

I am not a fan of the push buttons on this machine. Feels cheap when you push the button. I have had laundry loads that just stop mid cycle. Restarting the cycle fixes that but is annoying its happened multiple times. HE pods are supposed to be put at the bottom of the bin before clothes but I have had multiple loads that dont dissolve the pod (with the auto sensing water feature.) Fixed with deep water fill selected. After professional install the thing rocked like crazy with towels in the washer. I have made sure to equally distribute the weight as perfectly as possible to avoid loud noises and tried adjusting the bottom platforms. Cant say I would recommend.

We like everything about this product except that it is recommended to do frequent hot water cycles. We would prefer to only do cold water washes. We like the fact it is gentler on clothes because it doesnt agitate.

I bought this washer and didn't keep my old one, I regret it. Nothing is made like before and I've only had this washer for a little over a year. The computer on it is no good, Fortunately/unfortunately I got extended service through Geeksquad. Long story short, I'm going into my third week and have not gotten my washer fixed because they ordered the wrong part. It takes a week to get the part. Second service person ordered the parts and now it's a waiting game. I'll be honest it took me a little to get use to the washer and it's ok but I wish that I had my old washer back and should have paid the money to fix that one. *One thing that I learned. These new washers instantly and forcefully start/stop the water supply. I noticed water hammer right away so I went and bought HAMMER ARRESTORS at Home depot. inexpensive and took care of the problem.

Easy to select options- delicate, cotton, etc and water temperatures as well as spin cycles. But unlike other washers, not so many that it takes a ridiculous amount of time. My clothes will still get clean and not damaged from wrong cycle. I hate washers that take 5 minutes just to set them. Ridiculous.

On my mom‘s behalf( but not her words what she feels about this washer) I’m assuming that it’s pretty good because she hasn’t returned this one yet and it’s been over 3 weeks. Heavy duty washer washes pretty well

If you are looking for a good value washing machine this is it. Easy to use, quiet enough, good size to fit into smaller washer/dryer closets.

Things have really changed since I last had to purchase a washer. I was not aware that some are sold w/o an agitator. This model does have one. There is more than enough room for a regular load of clothes. It has multiple settings and also an auto sense. I would only use that for a really small load. We've only used it a few times but the machine is great. What I found to be disappointing was the fact that at installation the people did not level it. If they are installing it, would this not be a part of the process? But I'm reviewing the machine, not them.

Bought this washer to replace an old GE unit, so it's definitely an upgrade. The washer is relatively quiet and the auto-sensing feature is great. Cycles to take a bit long to complete, but usually done in about 45 minutes. What I dislike the most is that clothing does seem to come out wrinkled, depending on the fabric.

If you're looking for a quiet or almost silent washing machine this is NOT the one for you. Although it does wash clothes pretty thoroughly, I have found it impossible to ignore the noises it makes while it's running.

The washer does a great job. Although it agitates slowly it still gets my clothes clean. The spin dry is exceptional, taking less time in the dryer.

This is a very basic washing machine. I like the manual washing options as opposed to the selected version on the Cabrio. Clothes also seem to wash well. I would like an end of cycle signal. I have had on 2 occasions water on the floor because the load got out of balance when washing towels. I only put 4 or 5 regular bath towels in, evenly distributed in the drum, but they still got out of wack and cause the machine to be unlevel. I've tried to wash deep water and auto sense and it still happened. Not all the time but still and issue. The machine is not a whisper quite but not a distracting loud. It's a washing machine washing clothes, doing its said job. If you prefer top of the line, don't get this machine. If you want basic, get the job done at a reasonable value, this is your machine.

It work really good no problem with it i like the machine