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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2357 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers often highlight the excellent wash quality, ease of use, and capacity of this 3.8 Cu. Ft. High Efficiency Top Load Washer. Many appreciate its performance and find it a great value for the price. However, some customers note that the washer can be quite loud and that the spin cycle may be a concern for some users. The presence of an agitator is a positive feature for many buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,357 reviews
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great size

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I purchased this machine. I can wash my queen bedspread and it does not go off sides. Easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level, Spin cycle

    Rated 2 out of 5 stars

    Not what I had hoped for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my dryer went out I decided to buy both a dryer and its matching washer. Now I wish I had kept my old washer. This is the first HE washer I have owned and honestly, I don't like it at all. Takes forever to wash a load of clothes, very noisy, awful vibrations. I would not recommend this washer to anyone.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Nicci15, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Good solid value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good capacity and relatively quiet. Cycle lengths are normal. Easy to use. Great for its price.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Wash quality

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great. Put about 2 to 3 loads a week and it washes clothes great and a holds a good size load

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Like the old machines better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine washes very well and spins great. The things I don't like about it, If I need to add anything during the wash, I open the lid and all stops, have to use the push button again. Also, while it is washing and rinsing, it makes loud noises.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no hesitation is recommending this Whirlpool Top Load Washer. I've put small loads and larger loads into it. This washer tackles everything fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wash quality

    Rated 5 out of 5 stars

    Good machine at an affordable price.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced out 15 year old washer with this one. Very pleased. Saves water with the different settings and easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Fairly pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It may just take more time to get used to it. I’m not sure if I like the auto sensing, especially for the amount of water. Also, I think it was my mistake in getting a machine with the central agitator. Too many little noises. Not quite the machine I wanted.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Whirlpool Does It Again!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was delighted with my new Whirlpool Top Load Washer. It did the job it was designed to do, and did it quietly and efficiently. The two young men who delivered and installed it were great, too, and did a wonderful job of setting the machine up to work right from the start. Kudos to men and machine!

    I would recommend this to a friend
  • Pros mentioned:
    Wash quality

    Rated 5 out of 5 stars

    Works like a charm!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is great. It is working out well. The only thing i dont like is that the one i saw in the store was all white but the one delivered had light blue-ish around where the knobs are so it feels like a switch-a-roo.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied new owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new washing machine 4 weeks which was delivered a week later. The installation went relatively well although the installers were not comfortable with the attachment to the water source and drainage. Ended up calling a plumber to complete the installation which ended up being a non-event. Washing machine is awesome and we are very pleased with our selection. It is a Whirlpool and works better than I expected. A great replaecement for a 20+ year old Kenmore.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 3 out of 5 stars

    Adequate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It'll do but wouldn't get this one again. Sensor to save water results in very wrinkled clothes with regular settings and somewhat wrinkled with deep water setting. Need brief run in dryer so wrinkles don't set. Also often leaves towels soaking wet. Neet to rebalance weight perfectly and do extra spin and drain cycle.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Wash quality
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Takes too long to complete a wash cycle

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to get the clothes clean, but it can take 90 minutes or more to do a single load of wash. It's also quite noisy and leaks water when washing on the bulky cycle.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    DRAINS FOREVER/ BROKEN

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this washer 2023. First couple months it worked fine if I was only washing t shirts, underwear and lightweight pants. Anything “heavy” such as a hoodie or jacket & it would sound like there is an alligator in the drum trying to kick out. The washer makes the most loudest and obnoxious banging ever! The drum inside moves like crazy, Just recently the washer seems to be draining forever. (It doesn’t turn off) after the cycle is done it continues to drain until you unplug it. The draining has taken over the entire washer to the point that it no longer works anymore. It’s only been 2 years and the washer has took a dump on me. We are only a family of 2 so it does not get used very often. Horrible product. Would definitely not spend your hard earned money on this junk

    No, I would not recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    LEMON LEMON LEMON

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst washing machine you could ever buy, we had 3 claims while under mfg 12 mo warranty, I bought a monthly plan and had 3 more repairs, replaced motherboard 2 times and the inlet water valve, the washer leaves whiter marks on black material and we use liquid soap and it’s never worked right but for the love of Gid they won’t replace it, bore it won’t rinse and spin correctly leaving the clothes wet , we got run rinse and drain 2 more times, ITS A LEMON, DO NOT BUY ONE, you will regret it, especially the lemon law I guess don’t apply, we want a new one and they will not replace it, they’d rather spend $200 each repair, we could have bought 2 but they are stubborn, and always have a excuse, it’s pathetic, don’t buy whirlpool, make sure it’s a basic machine without all the xtra crap, if whirlpool sees this please replace, we are probably going to sue for pain and suffering from this defective machine, it’s ridiculous and nerve racking, should have kept our old one and my son still using our old one, just don’t buy it I promise you you’ll Thank me

    No, I would not recommend this to a friend
  • Pros mentioned:
    Wash quality

    Rated 5 out of 5 stars

    irishlady

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderful. It is so quiet, clothes come out so dry I don't have to hang them out for long. YRS. I hang my clothes out brcause I watch the birds, bunnies etc not because I don't have a dryer. I am so happy to have a washer with an agitator again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as adverised and handles decent size loads. Has auto sensing sensor so easy to use. No frills but works great.

    I would recommend this to a friend
  • Pros mentioned:
    Wash quality

    Rated 4 out of 5 stars

    Bill Clements

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had it 3 weeks seems to doing what it's supposed to do so far so good, haven't had it long enough to say anything bad about a new washing machine.

    I would recommend this to a friend
  • Pros mentioned:
    Wash quality

    Rated 4 out of 5 stars

    WHIRPOOL 3.8

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT WORKS GREAT. The clothes come out very clean and do not leave them damaged

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great washer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer because it is big for the price. It is easy to use and does a great job. love the water sensor.

    I would recommend this to a friend