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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2357 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers often highlight the excellent wash quality, ease of use, and capacity of this 3.8 Cu. Ft. High Efficiency Top Load Washer. Many appreciate its performance and find it a great value for the price. However, some customers note that the washer can be quite loud and that the spin cycle may be a concern for some users. The presence of an agitator is a positive feature for many buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 2,357 reviews
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great washer for the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Easy to use! Very functional! Great price!

    I would recommend this to a friend
  • Pros mentioned:
    Wash quality

    Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT, IT WORKS NICE! MY WIFE LOVE'S IT ! THANK YOU SO MUCH. I WOULD DEFINITELY RECOMMEND THIS TO A FRIEND. ALSO, BUYING FROM BEST BUY, IS SO EASY AND FAST.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and great product i would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Wash quality

    Rated 5 out of 5 stars

    none!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great unit works welll goood11111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not quite sure of the water settings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like the fact that the lid locks and you have to wait until the cycle is finished to open it. I don't like that the water doesn't fill while you are loading the clothes. Takes a long time to do a load of laundry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool is a top prouct.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased basically this same machine a year ago from Best Buy. The circuit board was burned up because of two power surges. I like the old machine so well, with the agitator, that I purchased another.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Whirlpool Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Whirlpool Washer is a good value for the price. Sometimes a little noisey.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    WORST WASHER EVER MADE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    look at the blogs, everyone is complaining that these don’t drain the water and clothes are soaking wet, they have a clearly fake blogger saying “thank you whirlpool for solving my issue by turning on a spin cycle after i wash…” why should i turn on the spin cycle? i have to manually make the washer work like a normal washer? you can not choose what cycle you want because all configurations are without spinning unless you want rinse and spin cycle, so basically is doesn’t spin on its own if you wash! so you have to wash, then throw more water on the clothes to get it to spin! and the wind down is…you break your dryer from clothes being too heavy and soak your floor because the washer doesn’t do what its intended to do! the worst washer i’ve ever encountered and the most stupid configuration a company could think of to wash clothes! so if you go t somewhere and, throw clothes into the wash they won’t be done when you get home because you have to turn on another cycle setting before they are done! THE WORST poor excuse for a washer!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, MariaS. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Satisfied overall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our washer of 20 years went out, and we purchased this one because it seemed similar. While this one does have a similar design, there are features that took some getting used to (HE using less water, automatic load sensing, and lid lock). It was a bit of a learning curve (I never thought I would watch a YouTube video on how to work a washer) but now I am quite happy with it.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Works fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just fine so far. A little noisier than my last washing machine. I like all the options for washing cycles.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Gets clothes clean.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my new Whirlpool 3.8 High Efficiency Washer. I like this washer better than my "old Kenmore" This machine is easy to use. Hope it last many years.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Not happy with my Whirlpool washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not impressed with my new washer. The auto sensing take too long and the water level is awful I purchased the washer in May 2023. I will not buy another Whirlpool washer again. I’m glad that I purchased additional warranty in case it stop working before the 2 year warranty goes out.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Wash quality

    Rated 5 out of 5 stars

    Gets The clothes clean

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer gets clothes Clean. Easy to use. Large tub.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Whirlpool Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a pretty solid washer. Only cons are auto sensing for water level isn't great, just ended up using deep water wash for everything. Also, don't love that the lid locks after filling and the only way to open is cancel the cycle. Other than that a pretty good washing machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Different Operating Procedure from Other Machines

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much of a user guide and the machine works differently than priori washing machines i that you select services and then push a button to start. It doesn't pass through each cycle like other machines, but it seems to wash the clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Wash quality

    Rated 5 out of 5 stars

    New Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little smaller than my previous machine, but works great. Happy I decided to purchase this machine.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a very tight space for washer. This washer fit with a little room to spare. Love the feature that 'measures' the load to determine water usage. It is a little noisy but if I shut the door to my laundry room I don't notice it. The BB delivery guys were awesome! Delivery and installation was on time, friendly and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Wash quality

    Rated 5 out of 5 stars

    New generation washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im glad our family is saving water and energy with this new washer....the sensor measures the amount of water needed for the cycle...we use to set the water level and guessed

    I would recommend this to a friend
  • Pros mentioned:
    Wash quality

    Rated 5 out of 5 stars

    Very good washing machine.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, is effecient and cleans very well. I love the selection of whater levels and sycles.

    I would recommend this to a friend
  • Pros mentioned:
    Wash quality

    Rated 5 out of 5 stars

    Good product and basic directions for a older male

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always like whirlpool products especially washing machines. I pick this model up for my brother who needed something very basic. My brother was very ecstatic about the new washer. The service men install the washer very good and demonstrated for him the basic points about how to work the washer. Overall he was very pleased

    I would recommend this to a friend