Customer Ratings & Reviews
- Model:
- WCE55US0HB
- SKU:
- 6229628
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are impressed with the 30" Built-In Electric Cooktop's ease of use, heating speed, and stylish appearance. Many appreciate its size and the value for the price. However, some find cleaning challenging and the control knobs difficult to read. The cooktop's performance is generally considered satisfactory.
This summary was generated by AI based on customer reviews.
Poor Service.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible delivery service. Was not communicated with that the order was going to be delayed and was not going to be received by Thanksgiving. I had to make several calls to Best Buy to find the product. Each department sent me to another department. Still waiting on the item to arrive.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, JenR. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
not happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. However the dials are all black and make it difficult to see where the temp. you want is. I would not purchase another one for that reason.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello, misty! We are very sorry that you are not happy with the design of your Whirlpool® Cooktop. We appreciate that you took the time to leave this very important feedback, as we are always looking for ways we can improve. We will be sure that your feedback is documented for further review.
- Pros mentioned:Ease of use
Unknowen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We received no information on this item, Made it very to use.
No, I would not recommend this to a friend Disapointed
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't get hot just barly boils water. Glass got white spots in it that won't clean up. Can not recomend this
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, BruceW. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Nocooktop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I canceled this order. It was scheduled twice. The first time was delivered but they were not able to install it. The second time I waited all morning and no-one showed up.
No, I would not recommend this to a friendPoor service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor service the size was not correct and also they did not pick up or her lab with the old 1 as was promised
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hi Tahira, we do apologize for the frustration this has caused. Please reach out to Best Buy for further assistance.
Cooktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was installed in our kitchen for one day when it cracked. My review is based on, not only the product, but your warranty.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Best Buy Customer, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Stove top
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had new cabinets installed didn’t fit after installation tried to take it back was 18 days past purchased date so I am stuck with new stove still in box in my garage thanks Best Buy we appreciate it
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello Stove, We appreciate you taking the time to leave your comments and feedback on your experience with your cooktop. Feedback from our customers is an important source of information as it is how we gauge our success as well as identify possible areas that may require improvement. We will forward your concern to the appropriate departments for quality control concerns.
bad foam to counter seal is a grease catcher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.just no good hard to clean bad sealing to counter greasy catcher
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey cook, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
- Pros mentioned:Performance
Love It
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek, modern, well designed and well built. Flexible operation of all functions.
I would recommend this to a friend new cooktop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Some adjustment getting used to new vs old cooktop but product is working well and overall we are pleased with the replacement
I would recommend this to a friend--
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I changed from gas to electric cooktop and after using it for several weeks, I find it works very well, and seems better for the environment than the gas model.
I would recommend this to a friend