Customer Ratings & Reviews
- Model:
- WCE97US0KB
- SKU:
- 6499684
to a friend
Cooktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchasing and delivery waiting (brought wrong cooktop, rescheduled again after that!) was ridiculous! Customer service from Best Buy was despicable! Will think over x10 before buying from there again and I have been a loyal customer.
I would recommend this to a friendDangerous cooktop!! DO NOT BUY!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ever since this cooktop has been installed, it has never worked properly. I have to make sure it is locked after use or it will randomly turn on and cycle through different temperatures. Today i came into the kitchen to start dinner and burned myself pretty badly. Although the cooktop is locked, the warmzone burner is on and the light that shows it is HOT is not illuminated. I was wiping down the stove before cooking and surprise the burner is registering over 300 degrees! Im lucky no one set any paper on the stove or it would have burned the house down.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, CathyS. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://bit.ly/3pBc68a or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
