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Customer Ratings & Reviews

Your price for this item is $799.99
The comparable value price is $1,079.99

Customer reviews

Rating 4.4 out of 5 stars with 70 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 30" Built-In Electric Cooktop's ease of use and cleaning, as well as its fast heating capabilities and overall performance. Many found the price to be reasonable. However, some customers expressed concerns about the quality and usability of the control knobs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 70 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Whirlpool cooktop is not only easy to use but also SO beautiful! I have used Whirlpool appliances for over 30 years, including stoves, dishwasher, ovens, washer and dryers and my microwave!! Whirlpool is the only choice for me when it comes to appliances! This purchase of this cooktop was the best and easiest decision for me! I love it !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First New electric cook top

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just installed the cook top and have used it 3 times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal , can't beat the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great , makes my kitchen look much better and works great. The sales people at Best Buy are great. I got the best deal and it couldn't of happened at a better time. I bought an open box glass top stove at a super discounted price. I thought it had a problem and they exchanged it with a better upgraded stove at the same price. In my book that is good customer service. Thanks !!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stove

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but it stains easily I try to clean as soon as i use it but still saints

    I would recommend this to a friend
  • Cons mentioned:
    Knobs

    Rated 4 out of 5 stars

    Good versatile cooktop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to replace an older Whirlpool cooktop that was down to only two working elements (after more than 20 years). Because our cats like to walk across the cooktop when they cross the counter, we wanted knobs instead of a touch pad. We have found this cooktop to be a very good replacement for our older model, and it even has the extra warming element that our older one did not. We choose this model because we really like the versatility of the dual elements, and it has turned out to be incredibly useful to have both in the front (our old one had one in front, one in back). We have used two skillets (large and extra-large) right next to each other without any issues. There are only two drawbacks to this model: 1) to be sleeker, the marking on the knobs to show the heat level is an indentation and hard to see. We solved this by using a toothpick to put white paint in the indentation, and now it is very clear. 2) our old model had a metal edge to make it flush to the counter whereas this one (like all the new ones) sits above and uses foam strips between the counter and the cooktop. The foam strip that came with ours was too thin, so it rolled back when the counter was put into place, allowing a gap where small bits can get stuck. A vacuum will solve this, but I would suggest they upgrade their foam strips (or buy your own better ones) for a better installation.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 4 out of 5 stars

    Happy happy happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. Works great. Great price. Easy install. Best Buy installers were quick and efficient. Give only 4 stars for now since we haven’t used the stovetop to accurately assess.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Heating speed

    Rated 5 out of 5 stars

    New stovetop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it.replaced the old one due to a crack on the side. This one has even heat and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Heating speed

    Rated 5 out of 5 stars

    good reviews in consumer report

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish, easy to clean, and heats quickly. Great cooking experience!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Heating speed

    Rated 5 out of 5 stars

    best cooktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this - so easy to use - gets super hot quickly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ¡I Love it! The best decision I’ve made, super easy to clean and use. Looks beautiful and save energy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality, design and performance.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a returned, unboxed item from BB Outlet at almost half the retail price, like around $440. Full price seems a bit too high for my taste, though. Happy with it; good design and performance, good quality, sturdy and easy wiring. Just be sure to check your counter cutout size— the base of this 30” cooktop was larger than my previous. This cost me almost $600 extra just to cut the drop-in hole larger in a quartz countertop— there went my savings, and then some! :( I actually like that this cooktop has knobs rather than digital control pad— less electronic problems and more straightforward. Like I said, wiring is easy, which I’ve discovered is quite important! Nice quality product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Warming zone failure

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appliances these days, unless its just BestBuys fault, has horrendous quality control from the factory. The last hood I got was crushed at some point, im assuming at BestBuys warehouse and whoever damaged it repackaged it in a new box. I bought it and didnt check it because the package was in great condition. My contractor went to install it about a year and a half later and when we opened the box, it was crushed inside the box with no paint damaged or scuffed. This cooktop was bought at the same time and just got installed a few weeks ago and the warming zone dont work on it, which is a factory fault most likely unless it was damaged by rough handling at BestBuys factory. Because I have waited to install it a year and a half at this point, it is no longer covered under any warranty either BestBuys or Whirlpool so I will have to fix it myself. Sure, the issue is partly mine because I didnt check my appliances within a few days of ordering, although the contractor quit me and took a year and a half to start back however this is unacceptable for a manufacturer or reseller (ever which is at fault) to be selling so many faulty products, especially when they're around 1k dollars. 2 for 2 bad products is horrible odds. With that said, aside from the warming zone, the cooktop functions how it should so its a great cooktop with alotta options......if the options work. Dont do what I did, check your appliances within a few days of receiving so you can swap them out asap if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good stove!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stove! Looks nice and fit perfect. Not a bad price either.

    I would recommend this to a friend
  • Cons mentioned:
    Knobs

    Rated 3 out of 5 stars

    Faulty Knobs

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased cooktop beginning of November 2019 in which didn't actually received until end of December 2019. Cooktop's main cooking elements works beautfully...yet the warming element barely keeps even a 1/2 pot of coffee warm. Chief complaint are the knobs are absolutely terrible since I have only had this cooktop for 4 (four) months...4 out of the 5 knobs interior D fitting structure have deteriorated which makes them completely unusable. After the 1st knob was damaged, thought that it was due to the dishwasher so starting washing them by hand but now down to only one working knob. Replacement knobs are $25-35 for (1) knob which is unreal. So beware! Guess it was too good to be true...a good product with a reasonable price tag.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Heating speed

    Rated 5 out of 5 stars

    This cooktop works like a charm!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cooks evenly and fast when needed! Love the warmer and design of it! So pleased with it!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Solid performance

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and performs consistently—no regrets for this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Whirlpool Cooktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this cooktop. It’s easy to use, easy to clean and operate. I love the fact that it has a warmer & 2 dual plates for larger sized pots and pans.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fatastic

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size and color were what I expected. It was easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to Clean

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and is easy to clean. I really like the Hot Surface and Burner on lights in the bottom right as I am the person who triple checks the stove is off.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great choice!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love this stovetop. Having the choice of either small or large area of cooking on the front burners is great! The surface (around the burner area) is also much easier to clean than my last one. Had 2 delays in getting it, but worth it!

    I would recommend this to a friend
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