Customer Ratings & Reviews
- Model:
- WCG77US0HS
- SKU:
- 6181602
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers value the 30" Gas Cooktop for its ease of use, burner count, and overall performance. Many find its appearance appealing and appreciate its reasonable price. However, some customers have expressed concerns about the quality of the knobs.
This summary was generated by AI based on customer reviews.
Ridiculous !!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered three times waited a month for delivery only to get a messsge the order was canceled. Still on the web site to order so after call customer srv they reordered only to be canceled two days later. Got different customer serv rep who reordered it again because it said available. That too was canceled! Next rep told be on gad to go into a store a talk to a manager. Ridiculous !!!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Dissatisfied with Best Buy and Whirlpool
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We built our kitchen renovation around Whirlpool appliances. The refrigerator quit working after 4 months of use and we have had no true satisfaction or rectification from Best Buy or Whirlpool. The closest certified Whirlpool technician to where we live is 3 hours away. This issue is holding us up from moving into our new house and putting our current house up for sale. I truly hope that the other 5 Whirlpool appliances we purchased work out better.
No, I would not recommend this to a friendBest Buy Step Up
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the stainless steel discolored after very little use. best buy would do nothing, i'm in the process with factory, we'll see. it's just 4 months old, so it was defective from the beginning, and best buy should exchange it.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey LORI, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
nice looking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good stove top but would be better if handles were something other than plastic....they melt.
I would recommend this to a friend- Cons mentioned:Knobs
Gas ignition knob coating Pealing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Gas ignition knob coating started pealing off within a week
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey saro, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Perfect fit.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fit on our drop down kitchen Great value
I would recommend this to a friendDelayed delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Be delayed for month’s unacceptable no one call me
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Thumbs Down
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful.. Exchanged it after 2 weeks of use for the GE Profile, Definitely worth the extra bucks
No, I would not recommend this to a friend- Pros mentioned:Appearance, Performance
Reno
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking in my kitchen and works like a charm
I would recommend this to a friend - Pros mentioned:Ease of use
Great cooktop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great cooktop, easy to clean and love that the knobs are metal
I would recommend this to a friend Winemaker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would have given it 5 stars but one of the burner knobs began to melt, Service team was very helpful for getting me a replacement. Other than that. its a great cooktop stove, cleans up well.
I would recommend this to a friendNice stove
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What can I say it arrived when expected and in good shape just have to deal with some quality issues with whirlpool
I would recommend this to a friend