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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 151 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers enjoy the additional lighting, quiet operation, and easy installation of the 30" Convertible Range Hood. They appreciate the stainless steel color and the effective fan. However, some customers have concerns about the design, the need for additional charcoal filters, and limited suction on one side.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 151 reviews
  • Rated 2 out of 5 stars

    Keep Looking

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our third hood in 5 years. The first two were a different brand purchased from a different store and the fan blades kept breaking after about two years. With this this purchase, my husband and I felt safer choosing a well known brand like Whirlpool. We are now hitting the 2 year mark and it's still "working" but it has never really done too good of a job. The past hoods have done a much better job ridding the smoke from the stove. More times that not my windows and ceiling fan do the job I purchased this hood to do. I do not recommend this hood.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates. WhirlpoolBrand

  • Rated 4 out of 5 stars

    Great style

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great style. I just wish the lights were dimmable.

    I would recommend this to a friend
  • Cons mentioned:
    Suction

    Rated 2 out of 5 stars

    Check others

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No suction on the right side. And came with dent and BB will not accept return.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Manny, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 5 out of 5 stars

    Sleek and quiet

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hood is sleek and quiet for the price point. Delivery was quick and on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you geek squad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did excellent job, even had to troubleshoot my Set up but they got it done!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    NO power cord provided!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does NOT come with a POWER CORD and the part number for the cord, W10613691, is NOT SOLD at Best Buy. Spent over 3 hours with Best Buy this morning, via Live Chat (useless) and telephone, about this and now off to Home Depot to find the part! Paid for HOOD to be installed by Best Buy, however, product ended up being UPSed and arrived 5 hours AFTER technician left our house. Best Buy said they won't come back out for a week. OUTSTANDING POOR CUSTOMER SERVICE!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hi, BarbaraJ. Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 3 out of 5 stars

    Adequate range hood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my kitchen with all Whirlpool appliances. This hood works fine but is limited in selections. Also, the design a bit different than I’d expected. Otherwise, a decent choice that matches.

    I would recommend this to a friend
  • Cons mentioned:
    Charcoal filters

    Rated 1 out of 5 stars

    Impossible to find charcoal filter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you plan to use this without venting to the outside (recirculating), don't. Nearly impossible to find the charcoal filters required but not included with the unit. They aren't sold by Best Buy or listed on whirlpools website at all. Customer service will direct you to another parts supplier where they are on back order.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hi bkeane, thank you for your review. We're truly sorry to learn of your experience. Please click on the link below to purchase charcoal filter. Thank you for your inquiry regarding our Whirlpool appliances! https://bit.ly/2JPQYku WhirlpoolBrand

  • Rated 5 out of 5 stars

    Superb Cooking Lighting!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highlights cooking area and work area. Visually, non-intrusive and blends well with a variety of stainless steel products.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    average hood

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works ok when working at medium heat, did not help much when working at high heat. Not surprising if you are using it as recirculating air rather than external ventilation.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought that the vent duct in my house was just bad because my old vent never worked very well. Then I got this one and it works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent lighting and functions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit oddly designed but works quite well. We like the bright light that emanates out of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quiet Hood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying the range hood from Whirlpool. Would recommend to others as well...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks good, bright light, fairly quiet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice range hood, freshened up kitchen and is much quieter then what we had before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new range hood. It works very well and it is so quite. I also love the light options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok but the installation was quick and clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Range hood

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am impressed with this range hood. It is sleek and space saving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good looking hood

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit of sleek style for a minimalist hood. Plenty of light and fan action. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works at intended

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. The filters are easy to clean. I like the LED lights

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek modern hood

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet even on the high setting. Good suction power.

    I would recommend this to a friend
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