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Customer Ratings & Reviews

Your price for this item is $1,709.99

Customer reviews

Rating 4.1 out of 5 stars with 354 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers frequently mention that the refrigerator is spacious, has a good price, and comes in a nice design. However, they also commonly complain about issues with the ice maker, noise, and defective parts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 354 reviews
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Door alignment

    Rated 4 out of 5 stars

    Whirlpool did not disappoint

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I payed for this refrigerator in June and read the reviews AFTER purchase and started to have regrets before it arrived at my house. To my surprise it looked Great inside/out and wasnt noisy and the water doesn't drip out after usage like some people are saying. The right door handle sits slightly higher than the left- is the only thing i didnt like, but the Geek Squad said as you put more items in the door it should align up perfectly. We'll See

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Works great, looks nice in my white kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size, works great, led lighting is nice, only thing people should be aware of is that the fridge is not the same exact one as this picture shows because the little panel above the water and ice dispenser area is actually black, not white, which I kinda expected since that is how this model looks on the whirlpool website, I was hoping that part would be white like the picture but oh well, still looks really nice, best buy needs to correct the picture on their site

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Pleased With My New Frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator so far (two weeks). Only thing that I can think of that could use improvement is it could be a little quieter.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a very good fridge and like the Brand says it all. Does last forever. Last whirlpool fridge i had lasted 16 years if not more. This fridge keeps all your food nice and cool, and with moister prevention also helps it keep fresh for a longer time.

    I would recommend this to a friend
  • Cons mentioned:
    Water dispenser

    Rated 3 out of 5 stars

    Pretty with pros and cons

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get tons of compliments on the color! The black stainless is nice. Fingerprint resistant it’s really not. It has 3 drawers on the fridge side which I don’t even know what to put in there. Would rather it be a shelf. The freezer is normal for a side by side. I only wish the ice maker was quieter when giving ice. It’s LOUD. And the water dispenser part is in front of the ice maker and every single time I get water it drips all down the front. Otherwise I do like smaller ice size. Seems to make them faster. My last whirlpool lasted forever. Let’s hope this one does too.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    I love this fridge!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this refrigerator! It has so much space in both sides and I love the storage bins on each door. Keeps everything organized. The ice and water dispenser works great!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nifo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice Big very spacious doesn't get dirty at all the dirt so easily

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect addition to my kitchen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is everything i wanted and more. Love Love Love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    elegant design and great service !!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product. reliable brand, it has giving us a marvelous service !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An Excellent Whirlpool Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The is a beautiful whirlpool refrigerator. I love it. This whirlpool refrigerator has an ice maker and and water. It has black stainless steel. This refrigerator has plenty of room and have a unique can soda rack. This whirlpool refrigerator is high in quality and low in price. I am so pleased with my whirlpool refrigerator purchase. I recommend this whirlpool refrigerator.

    I would recommend this to a friend
  • Cons mentioned:
    Water dispenser

    Rated 3 out of 5 stars

    Frig Facts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No adjustable shelves Ice maker sprays ice Water spout is in a separate location above ice dispencer. Its necessary to reposition your glass fot each.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not actually blaxk

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not too happy about the color as it’s not a solid black. More of a dark grey.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lg drawers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handles for draws are at the bottom no ablility to adjust shelves would liked to have one more small draw ( meat lunch items)

    No, I would not recommend this to a friend
  • Cons mentioned:
    Water dispenser

    Rated 2 out of 5 stars

    New Whirlpool Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator arrived with a side dent and the interior has yellow foam coming out. The ice maker drips water requiring constant drying.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, EdithR. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Refrigerator Horror

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a "lemon"....After a couple days, condensation started forming and water dripping. I still dont know where a rack goes on the door. They drill some black resistance doors on a regular black refrigerator. The bottom looks like something missing. I have been trying to get a return but no 4 men team. They have come out twice w/o 4 men. Never on the invoice, including today.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love This!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the modern sleek style. Very spacious. Fingerprint free!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really bad purchase i m going to return this product after 3 weeks stop working

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Door alignment, Noise level

    Rated 4 out of 5 stars

    Good frig so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this refrigerator to replace a older whirlpool refrigerator that I had. All in all it’s a pretty good refrigerator. The cons that I can think of is it does make various noises but it’s not a dealbreaker. Also when it’s delivered make sure that the doors are even if not the delivers need to adjust it so that the doors will shut properly; it also states that on the manual as well. Also if you have heavier items on the door of the refrigerator you always need to make sure that Its close properly after each use. I think as a refrigerator goes it’s going to be a work horse and it’s going to do what it’s made to do (store food)and it looks beautiful in the kitchen with a very modern and sleek look. I love the fact that it does not have a drip tray I think drip trays are just disgusting and need to Be pulled and cleaned far to often, it makes cleaning it much much easier and faster .The one that I purchased has almost a mirrored effect;so when you look at it you can actually see yourself. It was a good purchase for the price that I paid and then also with the warrantee you can’t beat it. I think whirl pool makes pretty decent profucts.

    I would recommend this to a friend
  • Cons mentioned:
    Water dispenser

    Rated 4 out of 5 stars

    Ice Ice Baby

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the refrigerator was a decent purchase. I bought it after my old one went out. It matched my stove perfectly. There's plenty of storage space on both sides (fridge and freezer). It's easy to clean and change out the filter. Cons: When operating properly, the ice maker doesn't make that much ice...which leads me to, I've been having issues in the last year with it not working/making ice at all. Also, I wish the storage shelves in the door of the freezer were detachable and moveable, just so I can store taller items when needed (ie plastic bottles)

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Noisy but not as bad as reported.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent a good amount of time researching refrigerators and landed here because of the balance of cost, features and reviews. I intentionally waited a month before writing my review to give honest fact based opinion. First, yes this model is louder than our 2006 GE model both in motor and ice maker refill but not the jet engine described in another review. If in a studio apartment it would take I bit to get used to but we only hear it occasionally ( when it’s quiet) when sitting in the living room. Next, the water and ice dispenser has several comments that on day one seemed credible HOWEVER, after daily use for a month it is obviously a feature Whirlpool spend some time on. Ergonomically and functionally it’s quite impressive how they instinctively work for us. Did we spill some water on the floor a few times the first week? Yes. After that we now love the ease of not having to select which one and how quickly is cup of water fills. Also the water is much colder coming out than our old fridge ever did. Finally, the ice maker is loud dropping ice for the first few days but once it is half way full it is the same as everyone else’s. As a side note that is true of every refrigerator made today, the turning off when the door opens then right back on is concerning to me in that with a house full of kids opening the door over and over it just seems that a motor stopping and starting over and over had to have a negative affect in the long run. Planned obsolescence I guess.

    I would recommend this to a friend
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