Customer Ratings & Reviews

Love my new fridge, it’s beautiful and spacious. My only con is the water dispenser drips down the door.

I love this refrigerator and the finish looks great in my kitchen with white cabinets/black hardware.

The refrigerator is a great piece for any home that cools quickly and efficiently. It runs very quietly and the light is a cool blue which is very soothing

Everything works well. The design of the in-door water results in water dripping down the door front. Not the best design.

This thing is noisy and makes noises like an MRI machine. When I say noisy I mean you can here it from 15ft away. I walked in the door and asked my wife if she had left clothes in the washer. It was the refrigerator. Water is warm, coming from the water dispenser. Water dispenser is slow when done getting water. Once you pull a cup away it keeps on going for about a split second, spilling water on the floor. Last, these things no longer come in boxes it took 4 tries before we got one with no dents or dings. They all come from same hub in Dallas to stores in San Antonio. The second came shrink wrapped, looked like it was used. The rest came in fixed plastic wrap but were dented. One looked like a pallet jack had rear ended the back. They need to box them in styrofoam again. They already don’t make them like they used to, now we need to deal with careless delivery people.

I had a big fridge but when kids moved out it was storing a lot of uneaten food and leftovers. This fridge is good for us three. It’s more manageable and I am wasting less food. So yes it’s not a big fridge but it’s good if you don’t need a lot of room. I also like that it has a huge ice maker! It’s a little noisy. Best thing is I am managing our food better buying less and not keeping science experiments in my fridge! Good fridge for the price! I like it.

Since I purchase this item everything seem to work good. It does have a lil loud sound but not to bad. I Though the whole refrigerator was stainless steel but it wasn't just the refrigerator door's are...but so far so good hopefully no complaints in the future.

Water dispenser drips after pouring water making a water stain down the middle of door. Called whirlpool. Stop valve was replaced so now it drips less. Still drips here n there. Fruit n vegetable drawers don’t slide so well. Needs better system. Overall, still love it.

Works well. Good design. Happy with the refrigerator!

Best looking refrigerator I’ve seen love the black stainless steel and double door makes plenty of room for all the groceries 5 stars for me !

It’s makes a lot of noise. Nice to look at, matches other appliances

I was contemplating about buying this fridge because of some reviews I read about this fridge being noisy at times, but I have to say it is just normal refrigerator noises I hear , not loud at all , and it works well! Would definitely recommend it to anyone!

The refrigerator is everything that I was hoping. When we first got it, the ice did not dispense from the door. I went to Pacific Sales, where we purchased it and they referred it to Whirlpool. Whirlpool sent a repairman out and he made a few adjustments and the ice maker is working great. The only negative about the refrigerator is that the drawers do not glide smoothly but is is workable. I love the finish on the outside and the inside of is very well lit. I can see everything in it without leaning in or moving anything. The freezer compartment is very roomy even with the high capacity ice maker.

Nice refrigerator for the price. The two things we do not like is that where the water and ice dispenser is there is no pad there so water gets over onto the floor (all new refrigerators have same problem); and the drawers do not slide easily as the old refrigerator used to do. Otherwise it is an improvement over what we had and more energy efficient.

Beautiful, cold, plenty of light and space. Very silent. I never hear it. I got the black plastic finish because I hate stainless steel, which is junk. This is beautiful and easy to clean And you never see fingerprints

Works great and fits well! Definitely worth the price.

Ice maker is Very Loud and the ice gets stuck in the dispenser. Filter is at floor level and very hard to reach to change. Keeps things cold.

I searched several stores for a side by side refrigerator without luck. Best Buy was the last store I went to and I found this one. It was exactly what I wanted! I got the Black stainless steel which looks great. But what sold me on it was that the shelves are glass! So many I looked at were plastic and the drawers seemed to stick. The price was right too at under $1200. This is an excellent refrigerator in this price range. You won’t regret it as a purchase!

Good size, enough storage for a family of 4, easy to operate, the only thing I wished it had was a temp control drawer for the meat and vegetables on like my older model whirlpool refrigerator.

We bought this less than 6 months ago and regret this purchase for many reasons: one, water drips from the drink dispenser and down the front of the refrigerator. Also, the way you press the water dispenser to get water in your cup, you use the lip of your cup and how unsanitary is that! We have water somehow dripping from somewhere in the freezer and icicles forming from the top and sides. My husband found some solution online that involved putting silicone caulking around the seal, but that did not help at all. I keep begging him to call Whirlpool, but haven't yet. My biggest beef is the poor return policy of Best Buy. We said years ago we wouldn't buy from them just for the policy alone, but obviously we forgot and are sorely reminded at this point. We should have gone to Costco.