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Customer Ratings & Reviews

Your price for this item is $1,619.99

Customer reviews

Rating 4.1 out of 5 stars with 354 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers frequently mention that the refrigerator is spacious, has a good price, and comes in a nice design. However, they also commonly complain about issues with the ice maker, noise, and defective parts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 354 reviews
  • Pros mentioned:
    Size
    Cons mentioned:
    Door alignment

    Rated 4 out of 5 stars

    Good refrigerator for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this well-lit, very spacious, refrigerator. My only complaint is that when you open the door, it won't open partially, it falls completely open, so I have to remember to not let go of the handle. I also like the stainless steel finish.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Door alignment, Noise level

    Rated 4 out of 5 stars

    Great refrigerator!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful and very good refrigerator, the reason I didnt give it a 5 star is because the freezer side is pretty small and if your fridge is in a nook it's very hard to open the door enough to reach the stuff in the back. Also, it is noisier than our Samsung was.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Temperature control

    Rated 4 out of 5 stars

    Good but could be perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great fridge! The size is perfect and shelf and drawer placement are excellent. The temp controls are great. The crisper keeps produce fresh for more than a week or longer for some things. The black fingerprint stainless steel looks great and doesn’t show finger prints which is awesome. This goes with black and regular stainless steel appliances and we will be replacing our other appliances with this finish because we love it so much more than regular stainless steel. My only complaint, and it’s minor, is the water/ice dispenser set up. When getting ice it’s easy to push the water because the water is in front of the ice/the ice is behind the water dispenser. As long as you pay attention all is good. We’ll see if this lasts but so far so good and you can’t beat the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Whirlpool fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful in my kitchen. Perfect fit, delivery perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Water dispenser

    Rated 4 out of 5 stars

    Solid basic black stainless fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth delivery and hookup... Had for a month or so now. Good amount of ice storage, seems to cool evenly and completely. Only things it's missing from the last generation of whirlpool fridge we had are spill proof shelves, which this model does not have. The shelf position inside is also fixed, so there is no flexibility on that end aside from on the door. Also features an odd ice dispenser and separate front nozzle water dispenser design. Not saying it's bad per se, just kind of odd. Overall seems like a quality product

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    It is good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife really like it. I like it too. The only minor complaint I have is the ice maker. I cannot see the on and off switch for the ice maker without taking the ice tray out of the freezer. Why? Just make the window larger and this problem would not exist.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Temperature control

    Rated 5 out of 5 stars

    Side by side

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have enjoyed this new refrigerator. It has a great capacity and is well lit. It keeps items fresh and at accurate temperatures.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 4 out of 5 stars

    Whirlpool Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying our new fridge. It fits nicely into a very tight space and we appreciate that! I would say the only thing I wish is that it had chilled water but I'm sure that's at a higher price point but it's a beautiful refrigerator and we are very happy with it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Beautiful Unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a disappointing experience with another big box retailer, I made a quick decision on this Whirlpool without ever owning the brand or doing much research on it. Being eyeballs deep in a global pandemic meant I couldn’t shop around in stores so everything about this purchase felt blind- having said all that, it’s a great unit. A major upgrade from what we had, so maybe I’m naive, but so far no complaints. When I notice, it seems to run a little noisy, but I have a busy household with small children so it’s not often quiet enough for me to notice. Quieter households might be more bothered by it. The black stainless is beautiful and the interior organization (drawers, racks, door shelves, etc) keeps the fridge from looking messy.

    I would recommend this to a friend
  • Cons mentioned:
    Water dispenser

    Rated 4 out of 5 stars

    Good value, basic functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband wanted to replace refrigerator without having the high tech functions or top/bottom freezer drawers. This side-by-side is similar to the 17-year old Maytag we're replacing. It is a basic refrigerator with some good features: egg storage on door, dairy drawer, easy to reach filter, really fingerprint free :). The things I don't really like are: ice dispenser takes up too much freezer space, lower hinge on freezer has a white component that stands out from the black stainless, poor water dispenser design (should be set further back from the door recess as water spills on the floor if the glass isn't placed exactly right).

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance
    Cons mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Refrigerator review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new fridge, it’s beautiful and spacious. My only con is the water dispenser drips down the door.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    My Review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is the best, I have always liked the brand all the products I use are from that brand, the cooling system is very easy like water filtration, and if we talk about space it is the best I am one of the people who buys many things and I think the space has not failed me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    EXCELLENT DELIVERY AND SET UP STORE!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service in set up of refrigerator, hauling it into house in freezing snow, careful, fun and skilled labor in hook up.. ATTA BOY to the kind men who delivered. We love our referigerator - it's size, color and beauty. Best Buy's service keeps me coming back. I have purchased lots of things from them, always happy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    nice fridge that is kid friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is a great piece for any home that cools quickly and efficiently. It runs very quietly and the light is a cool blue which is very soothing

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment, Water dispenser

    Rated 1 out of 5 stars

    Side by side refrigerator Whirlpool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator you can tell is very poorly made. From the handles on the doors to how the door opens. The ice maker to get at is a nightmare. I ordered this online had I looked at in person I would have never bought it.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello! We are sorry to hear about this concern. We manufacture different models with various features and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along. WhirlpoolBrand

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Whirlpool refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator and the finish looks great in my kitchen with white cabinets/black hardware.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Water dispenser

    Rated 4 out of 5 stars

    No bad but in-door water drips down door front

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works well. The design of the in-door water results in water dripping down the door front. Not the best design.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level, Water dispenser

    Rated 1 out of 5 stars

    Noisy sounds like an MRI machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is noisy and makes noises like an MRI machine. When I say noisy I mean you can here it from 15ft away. I walked in the door and asked my wife if she had left clothes in the washer. It was the refrigerator. Water is warm, coming from the water dispenser. Water dispenser is slow when done getting water. Once you pull a cup away it keeps on going for about a split second, spilling water on the floor. Last, these things no longer come in boxes it took 4 tries before we got one with no dents or dings. They all come from same hub in Dallas to stores in San Antonio. The second came shrink wrapped, looked like it was used. The rest came in fixed plastic wrap but were dented. One looked like a pallet jack had rear ended the back. They need to box them in styrofoam again. They already don’t make them like they used to, now we need to deal with careless delivery people.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Dave, we really appreciate your feedback and do apologize for the inconveniences. Please feel free to reach out to us if you have any questions or concerns. WhirlpoolBrand

  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good for down sizing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a big fridge but when kids moved out it was storing a lot of uneaten food and leftovers. This fridge is good for us three. It’s more manageable and I am wasting less food. So yes it’s not a big fridge but it’s good if you don’t need a lot of room. I also like that it has a huge ice maker! It’s a little noisy. Best thing is I am managing our food better buying less and not keeping science experiments in my fridge! Good fridge for the price! I like it.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Product is ok.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker makes a lot of noise. The ice dispenser spits out ice all over regardless if it's cubes or crush ice. Have to pick up ice on the floor. It would be nice if there is removable drip holder instead of static. Humidity control doesn't control humidity in the drawer.

    I would recommend this to a friend