Customer Ratings & Reviews

I have had this for 2 years and it has been working flawlessly. Only cons are that it is on the loud side and the filters are expensive ($50) to replace. However, this is common among all brands/models.

We purchased this last year and I’m happy to say it’s been a great product. Not a single issue and it works well. We especially use the in door water and ice dispenser.

So far so good at this point. Wasn't 5 ⭐ due to a decrease of ice cubes produced in a timely fashion. Any feedback would be much appreciated.

Great spacious refrigerator. The black stainless is very sleek.

Purchased in December. Immediately, the ice maker didn’t work. Called to see what we could do. Was told whirlpool wants to handle their own appliance so a tech guy was sent out 30 days later. Said we needed a new control board. It’s been on back order almost two months. Refrigerator has gone out several times to where our food would be ruined. So we have a brand new fridge that we are paying twice per month on and no ice maker and it cools when it wants to. I’m currently on the phone now with whirlpool and solar appliance trying to see how much longer on the part.

We have had this refrigerator for several weeks now. We like the look, storage space and the ice/water capabilities of it. We recommend purchasing this.

Chose this model because of two reasons. The ice maker bin is not in the door, is large and is easy to remove when freezer door can not be opened wide because of door jamb.. Con: Water dispenser gives room temperature water, not chilled.

Good quality refrigerator. Plenty of space and really like the smudge ptoof doors as of now. Delivery was on time and delivery guys were eccellent

We really like the new fridge. It is almost identical to my old one, which I really liked. My former refrigerator (same style; different manufacturer) lasted from January, 2001 up until February, 2023. It had never needed repair. I hope this refrigerator can live up to the longevity and dependability of my former one, (in which the freezer does not freeze anymore, but the refrigerator still works)!

Works great, but the finish on freezer door has a mark on it and yes I reported it.

Delivery was on time; however, the delivery team did not assemble or demo the refrigerator. They stated another team will come next day (scheduled appointment) to assemble, demo, and install new water line for ice-maker/water. On the next day, installation appointment the plumber showed toward the end of the day (approximately 3pm). They checked the location of the refrigerator and was looking for a water line. I told them under sink or under the house (crawl space). They stated that they do not go in crawl spaces (maybe not in their contract). The only option is under the sink; which is approximately 5-6 feet across the refrigerator, in an L-shaped kitchen counter. They would have to run copper water line behind the cabinet, stove, and dishwasher. Obviously, it is not what they bargained for with the Best Buy new water line installation. Thru stated that their company will contact for estimate. They were nice enough to install the door handles; but that’s all. I contacted Best Buy 1-800 number & personally went to the store to explained my disappointment having to standby for two days and still with less than 100% operational refrigerator.

So far, so good. Only issue is some drawers do not move smoothly in and out.

Refrigerator is level but door swings all the way around when opened. Produce drawer allows lettuce to get moist even when slide is closed and taped.

Looks good works good love it great product I've been a BestBuy customers for years blessed day take care of you with my respect love it

Very nice. Delivered on time. After install found the ice maker was defective from the manufacturer. Took a week to get it replaced.

Hard to find a refrigerator that would fit in the area of old fridge. This one fits great and same style as old one.

Very nice fridge for the money. I have a whirlpool fir 15 years perfect working condition

IT NOT ONLY LOOKS GOOD WORKSWELL IT REPLACED A Samsung Double door we had only 6 and a half years I will not buy any more Samsung appliance product's Happy to have a Best Buy local

This refrigerator matches all of my other appliances and when you open it you have a great view of all items within.

Very loud when running, and motor runs almost 90 percent of the time. Have had icemaker hooked up for 2 weeks, we have ran several glasses of water through it, and it still tastes like plastic.