Customer Ratings & Reviews
- Model:
- WTW5000DW
- |
- SKU:
- 8579341
Customer reviews
Rating 4.2 out of 5 stars with 4765 reviews
(4,765 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers are impressed with the 4.3 Cu. Ft. High Efficiency Top Load Washer's cleaning performance and large capacity, finding it easy to use and a good value for the price. However, some customers noted that the washer can be noisy and that the lack of an agitator, less-than-ideal spin cycle, and absence of a fabric softener dispenser were drawbacks. A small number of users also reported reliability issues.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
everything went smoothly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.service was professional & efficient washing machine was delivered as promised and installation was successful
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Out of all the Washing Machines I have had, this is the best one by far! Love the amount of water it saves, less detergent, more settings. There are more added beneficial extras. Price lower than other machines with same amount of settings!
I would recommend this to a friendRated 4 out of 5 stars
Works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My only negative is a few pieces of laundry don't get as clean and u gotta add them to the next load
I would recommend this to a friend- Cons mentioned:Noise level
Rated 1 out of 5 stars
Worst washer dryer ever!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Please stay away from this washer, it can not take much load. Even washing a simple comforter it made huge noise like an air plane engine barely 2 months after I purchased a new product and tried washing comforter for the first time. Not just comforter, even winter clothing is too heavy for this washer and it makes noise and start shaking terribly from its position, we found it a couple of feet away from its original position. Very disappointed with the product and it makes me question the positive reviews for this product. I escalated the issue to Whirlpool and they sent a mechanic to replace transmission of the washer but we are very scared to wash any heavy items in it like bedsheets etc.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Atul, we value your time and would like to look into the concerns with your Washer. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Rated 5 out of 5 stars
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This replaced an older high end washer that finally gave out. As much as I loved my old washer, this one has been a great replacement. It does a wonderful cleaning job and was on sale for a very fair price.
I would recommend this to a friendRated 4 out of 5 stars
Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does the job however I feel like my clothes don't always come out as clean as they should
I would recommend this to a friendRated 5 out of 5 stars
Love my new washer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was so excited to get this washer at such a low price. It is super. I think my clothes are cleaner than my Maytag washer. The sales people at the store were very nice and pleasant. The delivery men were also very helpful and kind.
I would recommend this to a friendRated 5 out of 5 stars
Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We're very happy with this washer. I hope it lasts much longer than the previous one, but are glad that it is American made & has parts available for repairs if needed.
I would recommend this to a friendRated 4 out of 5 stars
new washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet operation, no agitator to get in the way of larger items
I would recommend this to a friendRated 5 out of 5 stars
Great washer with no frills,
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great simple washer with no frills lots of wash options. Has large tub to use for sheets, towels and blankets. Had an older model of this machine and liked the simple use of display.
I would recommend this to a friendRated 2 out of 5 stars
First appliance purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After going to our local Best Buy to "window shop" for a washer and dryer, we got talking to a specialist about our options and budget. We quickly decited to go with the Whirlpool - Cabrio 4.3 Cu. Ft. 12-Cycle High-Efficiency Top-Loading Washer. We loved it at first and had so much more space to add a few extra things to the wash but soon found out because the tumbler was so much smaller it didn't clean our clothes as well. We had to start washing our bulkier items 2 or even 3 more times and put smaller loads into the washer which just took so much longer to get our laundry done. And with a husband, 4 kids and 2 animals, doing laundry all day just to keep up, is the last thing I want to do.
No, I would not recommend this to a friend- Cons mentioned:Agitator
Rated 3 out of 5 stars
Great for washing big comforters
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like that my clothes don't get caught on the agitator.
I would recommend this to a friend Rated 4 out of 5 stars
Great for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wash cycle is a little loud but the drum is huge and can load lots of clothes and bulky items wash easily
I would recommend this to a friendRated 4 out of 5 stars
Great Washer for family
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a 5 month old child at home and this washer is great for family in a messy situation works wonders
I would recommend this to a friendRated 4 out of 5 stars
Working ok so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Working ok so far. Delivery, installation, and removal went smoothly.
I would recommend this to a friendRated 5 out of 5 stars
Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washer works really well the first one they delivered had a bad leak sent repair men out to fix and it ended up leaking again so they sat up time to replace it with another new washer and it has worked great
I would recommend this to a friend- Cons mentioned:Noise level
Rated 2 out of 5 stars
disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the noisiest machine--bangs every time it uses the sensor or goes from one cycle to the next. Have had Whirlpool washers before but this is the worst! Would not recommend this machine
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .HI cc01, we value your time and would like to look into the concerns with your washer. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
- Cons mentioned:Noise level
Rated 2 out of 5 stars
Dryer is great but Washer is nosey when in use.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Customer service at Best Buy was great. However the product (Washer) is a OK rating. The Washer is noisy when in use and hard to watch TV when its running. The Dryer is great. When selling items such as these stores should have examples set up and can turn on to actually test or see how the product works.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great machine
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the fact it doesn't have that agitator in it more room especially for larger items like comforter's.
I would recommend this to a friendRated 4 out of 5 stars
Very good washer. Clothes come out very clean and
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good washer, and delivery is prompt and efficient. Delivery men very polite and helpful. Thanks
I would recommend this to a friend







