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Customer reviews

Rating 4.2 out of 5 stars with 4765 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers are impressed with the 4.3 Cu. Ft. High Efficiency Top Load Washer's cleaning performance and large capacity, finding it easy to use and a good value for the price. However, some customers noted that the washer can be noisy and that the lack of an agitator, less-than-ideal spin cycle, and absence of a fabric softener dispenser were drawbacks. A small number of users also reported reliability issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 4,765 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Replaced an older model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace the same model from 6 years ago. This newer one runs better has dials instead of buttons and has quite a smaller footprint in my basement even though its the same capacity. This is an excellent washing machine.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Extremely happy with this washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazingly capable washer for the price! Very spacious capacity; able to hold comforters along with all the sheets AND the kids' blankets. Even better? I have yet to see the load be off balance (a major problem with our previous washer). Recommend without hesitation!

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried about not having a agitator and my clothes not being cleaned properly in my washing machine due to always having one. But this washing machine is great! no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, works great. The only downside to the washer is there isn't a place to put the rinse. You have to time it just right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use, large capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this washer for my 60+ year old mother to replace her 15+ year old set. Much larger unit. Went USA made, less digital display as possible. She is very happy with unit; especially with the size (much larger) and the noise reduction (from previous model -Kenmore). This was the 2nd unit - first unit delivered was out of balance and shook "like crazy" just in the test run. But easy enough, just a few phone calls and Best Buy Geek Squad exchanged it out and had another one on its way. Free delivery and setup on the washer & dryer is a no-brainer. My mom was a little skeptical of course with a washing machine with no agitator stick in the middle but she is pleasantly surprised at how clean everything is and how much she can wash at one time! She can even use her Shaklee detergent in her "he" only machine.

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Love the features!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love not having an agitator in the middle, the way that it senses load size so I don't have to, the multiple options for wash, and the push button start! Can literally have a load going in 30 seconds!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple, easy to operate, and effiecient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We pick this washer because it is simple to operate. I don't need all the fancy function that I don't ever think I ever going to use. This one fits the bill for those who looks for simple and efficient washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Washer works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer. Can do large loads with ease. No worries about things getting caught on the agitator anymore

    I would recommend this to a friend
  • Cons mentioned:
    Fabric softener dispenser

    Rated 3 out of 5 stars

    Decent!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent washer for the money. It doesn't have a timer which would've been a nice feature to help manage my time when doing laundry. I also would've preferred to have a dispenser for the fabric softener. Without these two features, it makes it hard to set it and forget it. It does the job cleaning my clothes.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great value for price! Large capacity; simple to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Needed a large capacity machine that would fit in a limited space. Excellent option!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First washer I have owned without an agitator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a 19 year old Whirlpool washer with this model. This is the first washer I have owned without an agitator. It will take time to adjust to not having a full tub of water like the older washers. I have to learn which cycle to use for different types of loads. I really like that I can wash pillows and comforters without feeling like they are getting damaged. I have only had the washer for 2 weeks but I think once I get used to all the new features I will be very pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    New Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new washing machine to replace the one from 1996 , still worked but we needed to update , this new one is much quieter and efficient im sure that wr will see some savings o the water and electric bill.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this washer after the old one went out. Works well & runs a lot quieter than the old one. There's no bulky middle part therefore you are able to fit more clothes in & wash your comforters.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to Best Buy when we needed a new machine. I was looking for a good basic machine, didn’t need all the bells and whistles. We chose this one and are very glad we did. It has plenty of setting to choose from and suits our needs perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of washing options, quiet, seems efficient, and is nice not having the center agitation stem.

    I would recommend this to a friend
  • Cons mentioned:
    Fabric softener dispenser

    Rated 4 out of 5 stars

    Serves my immediate need.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I had checked for a compartment to pour fabric softener at the beginning of the wash.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good product I use it often

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washing machine large loads great low noise good warrant and Geek Squad handy and always helpful if needed.

    I would recommend this to a friend
  • Cons mentioned:
    Fabric softener dispenser

    Rated 4 out of 5 stars

    No fabric softener, great washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine, everything works fine - however there is not a fabric softener dispenser. Great washing machine overall.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Quality Washer at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldnt go wrong with this washer. large space and good for duvets and heavy blankets. Great choice

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great performance at reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were trying for 'cheap' and decided to go with better and more capacity. It has new settings and performs well without the traditional agitator. The unusual sound pattern takes getting used to but was expected - just close the door and it's fine.

    I would recommend this to a friend