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Customer reviews

Rating 4.5 out of 5 stars with 155 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers express satisfaction with the overall performance, quiet operation, and ease of use of the 4.3 Cu. Ft. High-Efficiency Top Load Washer. The removable agitator design and large capacity are also appreciated, with users mentioning the ability to wash king-size bedding. The visibility offered by the soft-close glass lid is another valued feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 155 reviews
  • Rated 3 out of 5 stars

    washer critic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    washer easy to use but a little noisy when shifting gears.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a little loud when it’s spinning but good washer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took 3 weeks to get a washing machine delivery. Not happy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Immediate agitation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking forward to having this new washer with the removable agitator; however, this model is engineered to start scrubbing without sufficient water. Even on the delicate cycle, it put a hole in my clothes. I don’t know why it is even labeled with different water levels, because it barely fills regardless of what level you select or the volume of clothes. I tried to trick the sensor by adding water to the clothes first, but it didn’t make a difference…and because I didn’t want to use weighted magnets or make some other kind of modification, I am returning it. So disappointing.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 2 out of 5 stars

    Try again

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I went with a different one not a fan of this washer would not purchase again

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. We would greatly appreciate it if you could reach out to us directly via:
      Facebook at https://tinyurl.com/Whirlpool-Facebook
      Instagram at https://tinyurl.com/Whirlpool-Instagram
      So we can investigate this further to see how we can help. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Horrible install Never Best Buy Again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Review is for installation, they charged me $90 saying I needed new hoses and a day later I come into the laundry area and see tons of water and damage to our flooring. I run my hand near the valve and hose connection and feel tons of water. Been leaking for two days. Have video only before I tightened the connections and will be seeking legal assistance for repairs

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hi there! We're genuinely sorry to hear about the experience you had with Best Buy. While our reviews focus on the product and your individual experience using it, we absolutely want to make sure you get the help you need.

      Please feel free to reach out to Best Buy Customer Care directly for further assistance at 1-888-237-8289.

      We hope this helps you get things sorted out quickly! WhirlpoolBrand

  • Rated 1 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After four weeks the machine broke down. I went to Best Buy for the warranty, and they told me I had to call Whirlpool. Then I had to call a third party called Goodman, and my machine is still broken. Terrible service, today is 12/19/25

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. We would greatly appreciate it if you could reach out to us directly via:
      Facebook at https://tinyurl.com/Whirlpool-Facebook
      Instagram at https://tinyurl.com/Whirlpool-Instagram
      So we can investigate this further to see how we can help. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 2 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t wash very good have to wash twice to get any results And fills up slow

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      We value your time and would like to look into the concerns with your Washer.
      If clothes aren't cleaning properly, check these common factors for optimal wash performance:
      Water Temperature: Select the correct temperature for the fabric and soil.
      Detergent: Use only the correct type and amount of HE (High-Efficiency) detergent.
      Additives: Measure fabric softener and bleach precisely and use at the correct time.
      Cycle Selection: Choose the appropriate cycle for the load.
      Loading: Avoid overloading and sort laundry by color.
      Washer Maintenance: Run a routine Clean Washer cycle.
      Cycle and Settings
      Washing cycles optimize agitation/tumbling speed, spin speed, and water temperature.
      Temperature: Select based on fabric and soil, adhering to labels. Modern HE warm/hot settings may be cooler. A small amount of warm water is added to "Cold" wash for detergent activation.
      Soil Level: Adjusts wash time (agitation duration). Use Extra Heavy or Extra Power for heavily soiled items and Light for lightly soiled clothes to minimize wrinkling.
      Spin Speed: Faster speeds reduce drying time but increase wrinkling. Slower speeds reduce wrinkling but require longer drying. Consult the Cycle Guide for details.
      Detergent
      Use only HE detergent. It binds to soil and softens water.
      Dosage: Always measure according to the manufacturer's directions based on soil and load size. Use less for soft water.
      Overuse: Excessive or non-HE detergent creates suds that hinder cleaning, reduce spin speed, and can cause error codes.
      Concentrations: Follow the manufacturer's dosage chart for 2x, 4x, or 8x concentrations. Use larger detergent pacs only for exceptionally large or heavily soiled loads. Whirlpool recommends Swash® detergent.
      Loading and Sorting
      Clothes need free movement for effective soil removal.
      Load Size: Reduce load size if items are densely packed. Load items in loose, evenly distributed heaps.
      Sorting: Separate dark colors from lights and whites to prevent dye transfer, which can make lighter clothes appear dingy.
      Maintenance
      Run the Clean Washer cycle about once per month with an appliance cleaner (e.g., affresh®). This cycle re-calibrates the water levels to factory settings and removes detergent/softener residue that can affect performance.
      If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/.
      We hope this helps. WhirlpoolBrand

  • Pros mentioned:
    Capacity, Noise level
    Cons mentioned:
    Cycle time

    Rated 5 out of 5 stars

    Whirlpool washer works great and is quite

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer has worked out very well for us, it is quite and gets the clothes much cleaner than our old GE. The removable agitator is great for bulky items. The spin cycle normally gets the clothes really dry. However, on the rare occasions, when washing a comforter and blanket, and the laundry is still really wet the spin and drain cycle adds more water before spinning. That is unfortunate but for the most part it has been a great machine

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good at all

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer was very loud and wouldn't spin. I would not recommend

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. We would greatly appreciate it if you could reach out to us directly via Facebook (bit.ly/3EmnJE5) or Instagram (bit.ly/45Urm02) so we can investigate this further to see how we can help. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Agitator design, Capacity

    Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the load size and the availability to take the agitator out for larger items.

    I would recommend this to a friend
  • Pros mentioned:
    Agitator design, Noise level

    Rated 5 out of 5 stars

    Removable agitator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes very good . Love the removable agitator. Very quiet

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer, Great size

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, a bit smaller then my old washer, yet with the detachable, spinner (agitater) it makes it even more spacious. The amount it can hold is more then it seems. Washes the clothes great.

    I would recommend this to a friend
  • Pros mentioned:
    Agitator design

    Rated 5 out of 5 stars

    Great Washer at a Great Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a well-priced, excellent washer. The removable agitator is a great feature, along with the glass top lid. While I wish it had a time indicator, everything else about the washer has made it a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best washing machine ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and high efficiency guaranteed. Also the technician did really good installing everything and I’m glad I got the total membership because it has a free 2 year warranty and free installation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchas

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 Months later and this washer is great... no issues at all ... knock on wood lol... The install and haul away was such a breeze.. if you want a great washer and no headaches... get this

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this for a month now and it works well. More importantly, the delivery and installation was great and we were regularly updated on what time it would come.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great washer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited to get my new washer. It has been great for my needs and would recommend to others. Works very well!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Superb!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome washer! Great capacity and I never thought I needed a timer but, now that I have one, I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Agitator design

    Rated 5 out of 5 stars

    Whirlpool Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Glad I made this choice. We were looking for a unit with an agitator and tray for detergent.

    I would recommend this to a friend