Customer Ratings & Reviews

this washer is nice in that there in no agitator. roomy enough for a king comforter too.the lid locks and the lid is a bit more flimsy than expected. pretty easy to figure out operation-wise. i had a load of towels that were clean/ well rinsed and pretty dry by the end of the wash cycle. it is more noisy than the old one i had with no lull, like constant noise the entire cycle, but for the price of 599.00 for a reliable brand i will deal with it. install was easy and was happy to pay the additional haul away fee for the 17 year old whirlpool washer i replaced.

My 5-year old Samsung washer had the shock absorbers go bad and the replacement parts, aside from taking months to get, were going to be $400+ to replace. We discussed with our appliance repair person and he suggested if we were to buy a new washer, he would recommend Speed Queen (crazy expensive), Whirlpool, and GE (parts are harder to get and more expensive). He can work on these brands more easily and affordable than LG and Samsung. I chose this model because it is a Whirlpool, top loader, has no agitator, and is on sale making it more budget-friendly. Delivery was quick, on-time, with great guys (thanks Demetrius and Calvin)! I’ve done three loads and here’s what I’ve learned. It is loud. I mean turn up the TV, can’t hear yourself think in the kitchen loud. Certainly louder than my old Samsung. The door lock alone can be enough of a startle and the water filling is very noticeable. There is no drawer for detergent or softener. I use sheet detergent and never use liquid softener so not an issue for me. There is no way to tell where it is in the cycle as there is no visible timer. It vibrates a good deal on spin. ‘Nuff said. The door is such thin sheet metal that it feels a bit flimsy. I’m a bit disappointed that Whirlpool doesn’t do better. The good news is it washes well, spins out plenty of moisture, and I’m keeing it. It had a mark on the front and when the delivery guys reported it, Best Buy immediately called with options. We took a generous partial refund in the form of a gift card. It was a big scrape. All in all it has been a good experience and I’m happy knowing our repair person can easily work on it, if needed.

A little noisy but does the job! Holds a good amount and washes well. Does not have an agitator

Bought an open box display. Has cosmetic defects but functions well. The unit does spins a little crazy, but nothing has gone wrong over the past month.

Washing machine works great well worth the price would buy again

Works great the only thing wrong was it didn't come with any of hoses needed to hook it up. But it's amazing now that it's so hooked up

Love the size and quality of this washer. I can wash a large load of towels without causing the washer to tilt

Fresh clothes, however machine was very noisy and installer could not get it to balance, agreed something was wrong with the machine. Even the pipes and hoses shook violently. I couldn’t risk flooding my downstairs neighbors if something broke and I wanted to save them from the noise. It was all very disturbing. Machine was so NOISEY! I was offered an exchange, but was afraid I might have to deal with the same issue again…really afraid. Best Buy was very understanding and gave me a timely refund.

2 stars for 2 years… almost! Was disappointed with this unit. Looked brand new when they hauled it to the dump. Worked for just less than two years and I don’t recommend this unit. It was deemed not repairable, and being a total tech member with Best Buy I was refunded my money. They were great! Bought a Speed Queen cause I could be down for that long again. Best Buy was really fantastic about everything but don’t cut corners on wash machines. You get what you pay for!

Works well and matches with our GE dryer. Never had a washer go out before, but this one fits in nicely and has a design where the clothes bin and entirely open with no middle component that clothes with drawstrings often get tangled on.

I'm very surprised with how clean this washer is able to get my clothes. I love that there is no agitator, and that there are several wash modes to choose from. Purchasing and having this unit installed was a great experience. Everyone was professional and extremely helpful.

Very efficient, sturdy, reliable Large loads, quiet

Works pretty well. I have no complaints. Easy to use. Decent price point. Original order came dented but they brought a new one. No hassles.

We got this as scratch and dent and the price was great for the washer and drier.

Works great. We needed a washer to fit into a closet rather than a laundry room and is exactly what we expected size wise and fits perfectly!

This washer is wonderful, works great, and helps me keep up with my family of 5. The guys that installed were amazing and I would recommend them to everyone!!

This top load wash was the best choice for us. Perfect size and all.

Very nice machine, everything works amazing, and I don’t have any complaints whatsoever! I love all the options it has for my work clothes “heavy duty” to my gym clothes “active ware”

So I've tried 3 or 4 times to get a hold of someone and find out what to do. I opened my washing machine box last week to have it installed and to my surprise I have 2 major dents in the front and sides. Only have one pic of the side. The young kid that brought out the washer at Best buy says out the top being smashed is normal and it's not a big deal. So I let it set until I could get some help to move the old one out new one in and hook it up.

Haven’t had it super long, however I put my grimy work clothes in the washer once a week and besides like oil stains and caulk it does a splendid job super impressed with this washer