Member Deals Days.Ends Sunday. Limited quantities. No rainchecks.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $549.99
The comparable value price is $764.99

Customer reviews

Rating 4 out of 5 stars with 731 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers regard the 4.6 Cu. Ft. Top Load Washer with Built-In Water Faucet highly for its cleaning ability, ease of use, and capacity. Many appreciate its size and find it a good value for the price. However, significant concerns exist regarding the noise level during the spin cycle, the lack of a detergent dispenser, and some reported reliability issues. A few customers also mentioned problems with the lid lock mechanism and spin cycle performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 731 reviews
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Lid lock, Noise level

    Rated 4 out of 5 stars

    good for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this washer is nice in that there in no agitator. roomy enough for a king comforter too.the lid locks and the lid is a bit more flimsy than expected. pretty easy to figure out operation-wise. i had a load of towels that were clean/ well rinsed and pretty dry by the end of the wash cycle. it is more noisy than the old one i had with no lull, like constant noise the entire cycle, but for the price of 599.00 for a reliable brand i will deal with it. install was easy and was happy to pay the additional haul away fee for the 17 year old whirlpool washer i replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Some Things To Consider

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 5-year old Samsung washer had the shock absorbers go bad and the replacement parts, aside from taking months to get, were going to be $400+ to replace. We discussed with our appliance repair person and he suggested if we were to buy a new washer, he would recommend Speed Queen (crazy expensive), Whirlpool, and GE (parts are harder to get and more expensive). He can work on these brands more easily and affordable than LG and Samsung. I chose this model because it is a Whirlpool, top loader, has no agitator, and is on sale making it more budget-friendly. Delivery was quick, on-time, with great guys (thanks Demetrius and Calvin)! I’ve done three loads and here’s what I’ve learned. It is loud. I mean turn up the TV, can’t hear yourself think in the kitchen loud. Certainly louder than my old Samsung. The door lock alone can be enough of a startle and the water filling is very noticeable. There is no drawer for detergent or softener. I use sheet detergent and never use liquid softener so not an issue for me. There is no way to tell where it is in the cycle as there is no visible timer. It vibrates a good deal on spin. ‘Nuff said. The door is such thin sheet metal that it feels a bit flimsy. I’m a bit disappointed that Whirlpool doesn’t do better. The good news is it washes well, spins out plenty of moisture, and I’m keeing it. It had a mark on the front and when the delivery guys reported it, Best Buy immediately called with options. We took a generous partial refund in the form of a gift card. It was a big scrape. All in all it has been a good experience and I’m happy knowing our repair person can easily work on it, if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    A bit noisy, but solid

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little noisy but does the job! Holds a good amount and washes well. Does not have an agitator

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Whirlpool washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an open box display. Has cosmetic defects but functions well. The unit does spins a little crazy, but nothing has gone wrong over the past month.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Price

    Rated 5 out of 5 stars

    Washing machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing machine works great well worth the price would buy again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Effective Replacement for Older Washer

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and matches with our GE dryer. Never had a washer go out before, but this one fits in nicely and has a design where the clothes bin and entirely open with no middle component that clothes with drawstrings often get tangled on.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and quality of this washer. I can wash a large load of towels without causing the washer to tilt

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Buy a Speed Queen

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 stars for 2 years… almost! Was disappointed with this unit. Looked brand new when they hauled it to the dump. Worked for just less than two years and I don’t recommend this unit. It was deemed not repairable, and being a total tech member with Best Buy I was refunded my money. They were great! Bought a Speed Queen cause I could be down for that long again. Best Buy was really fantastic about everything but don’t cut corners on wash machines. You get what you pay for!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us,. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love this washer - Great price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very surprised with how clean this washer is able to get my clothes. I love that there is no agitator, and that there are several wash modes to choose from. Purchasing and having this unit installed was a great experience. Everyone was professional and extremely helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty well. I have no complaints. Easy to use. Decent price point. Original order came dented but they brought a new one. No hassles.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is wonderful, works great, and helps me keep up with my family of 5. The guys that installed were amazing and I would recommend them to everyone!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not happy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I've tried 3 or 4 times to get a hold of someone and find out what to do. I opened my washing machine box last week to have it installed and to my surprise I have 2 major dents in the front and sides. Only have one pic of the side. The young kid that brought out the washer at Best buy says out the top being smashed is normal and it's not a big deal. So I let it set until I could get some help to move the old one out new one in and hook it up.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Mom Machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient, sturdy, reliable Large loads, quiet

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    New washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. We needed a washer to fit into a closet rather than a laundry room and is exactly what we expected size wise and fits perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms Mary

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the whirlpool products and I always buy them. My whole kitchen is whirlpool…dishwasher, oven, etc…

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Whirlpool washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice machine, everything works amazing, and I don’t have any complaints whatsoever! I love all the options it has for my work clothes “heavy duty” to my gym clothes “active ware”

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washing machine

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had it super long, however I put my grimy work clothes in the washer once a week and besides like oil stains and caulk it does a splendid job super impressed with this washer

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great machine with a buyer friendly price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washing machine! It’s effective at getting out tuff stains while also being efficient. You get good value with this machine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great replacement

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect replacement for 15+ year old GE washer. I had to take it apart to get it in the basement and the way it’s build made it easy.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Whirlpool washing machine

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing and it holds so much. Fast and friendly delivery and installation.

    I would recommend this to a friend