Customer Ratings & Reviews
- Model:
- WTW5010LW
- SKU:
- 6468663
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers are delighted by the washer's large capacity and ease of use. Many are also pleased with its overall performance, convenient size, reasonable price, and the helpful built-in water faucet. However, some customers have expressed concerns about the noise level during the spin cycle, the absence of an agitator, and issues with the lid lock and balance during the spin cycle.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Good machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine is working good I am very happy with it so far.
I would recommend this to a friend - Pros mentioned:Capacity
Great machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this the large capacity of this washer. I’ve always had a agitator washer, but this makes it so much easier to get bulky items and comforters washed.
I would recommend this to a friend - Pros mentioned:Ease of use
Paula
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was for my disabled veteran brother in NC. Had been hand washing his jeans for months. Now they are clean Ease of machine for him is great!! So grateful for the sale and yearly Best Buy plan.
I would recommend this to a friend - Cons mentioned:Agitator
Great washer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer!! Was very nervous because it doesn't have an agitator. But it actually submerges all of the clothes so it works fine!
I would recommend this to a friend - Pros mentioned:Capacity
The best!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is. The best washer over ever purchased!! It’s quiet and super big from the inside and everything fits!!! I’m super happy that I picked this one!!
I would recommend this to a friend - Pros mentioned:Overall performance
Washer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it supposed to do.. Havent had any problems with it..
I would recommend this to a friend - Pros mentioned:Size
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer size is great. Effective cleaning
I would recommend this to a friend - Pros mentioned:Size
Best washer ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer. Fits a King sized quilt no problem and always gets everything very clean in a reasonable amount of time. You should buy it.
I would recommend this to a friend Whirlpool Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Whirlpool washer. I have had several Whirlpool products and have never had any problems with them. I like he way it doesn’t use too much water and cleans your clothes good.
I would recommend this to a friend- Pros mentioned:Overall performance
washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What's to say, it does what it needs to do!!!!!!!!
I would recommend this to a friend - Pros mentioned:Ease of use
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer was a great purchase. I love the how great it works.
I would recommend this to a friend - Cons mentioned:Noise level
Simple. Good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good! Washes clothes well. Simple to turn on and off and select options. The only critical thing Id say is that it is louder than my other washer was, but not terrible. Installation by the Best Buy team was fast and painless.
I would recommend this to a friend - Pros mentioned:Ease of use
washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good, easy to use. would recommend this to friends.
I would recommend this to a friend “Sense Fill” Malfunctions Constantly. Don’t Buy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate it. I will never buy another “sense fill” washer again. It constantly malfunctions and I come back an hour later to find my wash never started. I spend so much time trying to reset it using some codes I found on the internet (turn the dial one to the left, then 2 to the right, then back to the left kind of nonsense). It started doing this about 2 months after I bought it and I fully anticipate this washer not lasting more than a couple years before it won’t fill with water at all. Go low tech and get a washer that you can set your water level. This new technology isn’t worth the hassle, especially when a washer has literally one job and if/when the sensor fails, you basically have a giant brick that you have to remove from your house.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey TJ8685, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
- Cons mentioned:Noise level
Problems with drain hose
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The drain hose is not substantial. I should not have to drill a hole to fasten the hose so that it stays put and the plastic holder to help shape the hose is not appropriate for the job. We have had several floods from the drain pipe due to the bad angle of the hose. The machine makes more noise than I anticipated and I would shop for a different brand if aware. I DO LIKE the open tub without the agitator
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us,. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
- Pros mentioned:Size
Great buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this and it was bigger on the inside than expected
I would recommend this to a friend - Cons mentioned:Noise level
It's a Whirlpool
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent Whirlpool product! I will say like the other reviewers that this is NOT a quiet device, but gets the job done.
I would recommend this to a friend - Pros mentioned:Size
Quality Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is this the most high end washer on the market? Absolutely not. It is a quality mid-range washing machine. Cycles aren't overly complicated and it's super spacious. Only downside is that it doesn't have a timer display to tell you how much time is left on the cycle.
I would recommend this to a friend - Pros mentioned:Capacity
Basic joint
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it supposed to do. No complaints. Ohhhhh yeah
I would recommend this to a friend Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer works great, we went the scratch and dent route and it works like brand new.
I would recommend this to a friend
