Customer Ratings & Reviews
- Model:
- WTW5010LW
- SKU:
- 6468663
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers are positive about the washer's capacity, ease of use, overall performance, size, price, and the convenience of the built-in water faucet. However, customers are negative about the noise level during the spin cycle and the absence of an agitator. Some customers have also reported issues with the lid lock, the spin cycle, and the balance of the machine.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Yea
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its good so far for the price an availability its a good buy
I would recommend this to a friend - Cons mentioned:Noise level
It's a Whirlpool
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent Whirlpool product! I will say like the other reviewers that this is NOT a quiet device, but gets the job done.
I would recommend this to a friend Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good solid machine. My only complaint is it doesn’t have a designated entry point for the detergent. It has a entry point designed bleach and that’s it. I know it’s all going to the same place but I should not have to speculate.
I would recommend this to a friend- Pros mentioned:Size
Great washer especially for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer. Huge tub so can wash large items. Spins clothes so dry that I just hang things to dry really fast!
I would recommend this to a friend - Pros mentioned:Overall performance
Good machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine is working good I am very happy with it so far.
I would recommend this to a friend - Cons mentioned:Noise level
Worst washer ever!!!!VERY LOUD AND SHAKES
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer shakes like it’s going to start walking. Very loud. I thought the hose was going to come off the hole in the wall from the shaking. Horrible! DON’t BUY IT! Save your money and get another brand.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello,
Thank you for your review. We regret to hear that your Washer is not living up to your standards. If you have any questions or concerns with your Washer, please reach out to us directly via Facebook bit.ly/3T68kN8 or Instagram https://bit.ly/3ZDpW9U. We’re looking forward to hearing from you.
- Cons mentioned:Noise level
Problems with drain hose
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The drain hose is not substantial. I should not have to drill a hole to fasten the hose so that it stays put and the plastic holder to help shape the hose is not appropriate for the job. We have had several floods from the drain pipe due to the bad angle of the hose. The machine makes more noise than I anticipated and I would shop for a different brand if aware. I DO LIKE the open tub without the agitator
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us,. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer works great, we went the scratch and dent route and it works like brand new.
I would recommend this to a friend- Pros mentioned:Size
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer size is great. Effective cleaning
I would recommend this to a friend Whirlpool Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Whirlpool washer. I have had several Whirlpool products and have never had any problems with them. I like he way it doesn’t use too much water and cleans your clothes good.
I would recommend this to a friend- Pros mentioned:Overall performance
Washer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it supposed to do.. Havent had any problems with it..
I would recommend this to a friend BG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer doesn't allow you to access the lid once it begins because the door locks even while filling up. But other than that it does a good to what it should do
I would recommend this to a friend- Cons mentioned:Noise level
Simple. Good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good! Washes clothes well. Simple to turn on and off and select options. The only critical thing Id say is that it is louder than my other washer was, but not terrible. Installation by the Best Buy team was fast and painless.
I would recommend this to a friend I like the faucet option
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it so far. I wish the faucet button was next to the faucet instead of trying to hold the top open a run water at the same time, but I like having the faucet sink I have no sink in my basement (I max it to fill the iron). Overall I like it.
I would recommend this to a friend- Pros mentioned:Overall performance
washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What's to say, it does what it needs to do!!!!!!!!
I would recommend this to a friend - Pros mentioned:Ease of use
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer was a great purchase. I love the how great it works.
I would recommend this to a friend “Sense Fill” Malfunctions Constantly. Don’t Buy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate it. I will never buy another “sense fill” washer again. It constantly malfunctions and I come back an hour later to find my wash never started. I spend so much time trying to reset it using some codes I found on the internet (turn the dial one to the left, then 2 to the right, then back to the left kind of nonsense). It started doing this about 2 months after I bought it and I fully anticipate this washer not lasting more than a couple years before it won’t fill with water at all. Go low tech and get a washer that you can set your water level. This new technology isn’t worth the hassle, especially when a washer has literally one job and if/when the sensor fails, you basically have a giant brick that you have to remove from your house.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey TJ8685, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
- Pros mentioned:Ease of use
washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good, easy to use. would recommend this to friends.
I would recommend this to a friend - Pros mentioned:Size
Quality Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is this the most high end washer on the market? Absolutely not. It is a quality mid-range washing machine. Cycles aren't overly complicated and it's super spacious. Only downside is that it doesn't have a timer display to tell you how much time is left on the cycle.
I would recommend this to a friend Problems with Softener Dispenser
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this on Aug 10th, about a month ago now. I'm having problems with softener dispenser. When the wash cycle is over, the softener is still in the dispenser. Very strange. I may have to consider returning this
I would recommend this to a friend
