Customer Ratings & Reviews
- Model:
- WTW5010LW
- SKU:
- 6468663
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers are positive about the washer's capacity, ease of use, overall performance, size, price, and the convenience of the built-in water faucet. However, customers are negative about the noise level during the spin cycle and the absence of an agitator. Some customers have also reported issues with the lid lock, the spin cycle, and the balance of the machine.
This summary was generated by AI based on customer reviews.
Problems with Softener Dispenser
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this on Aug 10th, about a month ago now. I'm having problems with softener dispenser. When the wash cycle is over, the softener is still in the dispenser. Very strange. I may have to consider returning this
I would recommend this to a friend- Pros mentioned:Capacity
Whirlpool quality you can count on.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine. Can wash large loads. Water efficient, room for a Queens size blanket. Good value for the price.
I would recommend this to a friend - Pros mentioned:Capacity
Basic joint
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it supposed to do. No complaints. Ohhhhh yeah
I would recommend this to a friend - Cons mentioned:Noise level
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer makes a lot of noise while washing, lights on washer light up after wash is done, thinking of having someone from Best Buy come take a look at it.
No, I would not recommend this to a friend Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice large drum but no fabric softener dispenser. They recommende using a Downey softener ball. And they don’t always open to disperse the softener
No, I would not recommend this to a friend- Pros mentioned:Size
Washing machine purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than expected. Available for curbside pickup early then scheduled. Hope I don’t need a washer anytime soon, if so I know who I can trust, my Best Buy store..
I would recommend this to a friend Good Washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer it self works well. When Best Buy delivered it however it wasn't balanced so it wasn't draining right. I luckily bought a warranty so a different company came out and balanced it.
I would recommend this to a friendMoney down the drain?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for under 2 yrs. Just stopped working. If you get it add the protection plan $700+ loss at this point
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can investigate this further. We’re looking forward to hearing from you.
- Pros mentioned:Ease of use
I’m satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been washing since they installed really easy to use
I would recommend this to a friend love this washer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this washer gets the job done, best upgrade I have made in a while
I would recommend this to a friendAMAZING MUST BUY
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase we have made in a very long time! I highly recommend going with the top loading over front! It has so many settings that align with our needs, along with a built in faucet!
I would recommend this to a friendCould use a few more features for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good washer but missing features. Missing a dedicated port for normal detergent and fabric softener. Only has one for bleach.
I would recommend this to a friend- Pros mentioned:Overall performance
White lane
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good , no issues whatsoever, considering to buy more from you guys
I would recommend this to a friend Faucet!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the built in faucet! Can hold a nice amount of towels.
I would recommend this to a friend- Pros mentioned:Overall performance
Efficient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs good so far. No problems found. Quiet ..efficient.. softener fixture in agitator is grestvidea.
I would recommend this to a friend - Cons mentioned:Noise level
Noisy but great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine runs and works just fine. It is however a little loud but still five stars for the job it does.
I would recommend this to a friend - Pros mentioned:Ease of use
whirlpool washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is easy to use. I like that it can sense the amount of clothes in the washer. It is quiet. I like the different choices of settings. it works great.
I would recommend this to a friend Whirlpool Washing Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Whirlpool washer was an excellent buy from the Best Buy Outlet. There was no instruction manual included, but the You Tube channel supplied all the information needed to operate the machine. The product does everything expected at an exceptional price. I am very pleased with my Whirlpool washing machine. I will return to the Outlet store when I need more appliances.
I would recommend this to a friend- Pros mentioned:Size
Great washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my sons new house. So far, so good! I love how big it is. I did have to get the instructions out to figure out how to even turn it on but it wasn’t anything difficult
I would recommend this to a friend - Cons mentioned:Noise level
Florida
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice appearance but very noisy upon startup. No detergent or softener dispenser, difficult to know when to put softener in. Wouldn’t buy again.
No, I would not recommend this to a friend