Customer Ratings & Reviews
- Model:
- WTW5010LW
- |
- SKU:
- 6468663
Customer reviews
Rating 4 out of 5 stars with 757 reviews
(757 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers are positive about the washer's capacity, ease of use, overall performance, size, price, and the convenience of the built-in water faucet. However, customers are negative about the noise level during the spin cycle and the absence of an agitator. Some customers have also reported issues with the lid lock, the spin cycle, and the balance of the machine.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Great service is hard to come by these days.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jose and Tony went above and beyond to assure all of my purchased items were installed properly even though the dryer was originally damaged on the first attempted installation and the washer was left in the garage.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Clean laundry
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should. No complaints bought this one to upgrade the old one. Good value
I would recommend this to a friend Rated 5 out of 5 stars
Easy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this machine. It does everything seemlessly and with good results.
I would recommend this to a friendRated 4 out of 5 stars
Good appliance from reputable brand
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Please with the purchase. Wish there were dispensers for softner. A time display would be helpfull.
I would recommend this to a friendRated 5 out of 5 stars
Whirlpool of Cleanliness
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best top loading washing machine worth every penny. Once loaded, it locks and does a fantastic job of washing my clothes. The whites are definitely whiter and the clothes are left completely rung out after the spin cycle. I would recommend this machine to all.
I would recommend this to a friend- Pros mentioned:Size
Rated 3 out of 5 stars
Washer n dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really need this soon going to wash house is very difficult in my life style this is a nice brand and it looks nice this is a good washer and dryer is why i boughtboth
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
5 star
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.User-friendly and looks great. Easy to teach kids how to do laundry
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
808 Hawaii
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs well. Easy display to choose cycle. Got at a Black Friday price.
I would recommend this to a friend Rated 4 out of 5 stars
Love the xtra large capacity.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I just wish these new washers wouldn’t lock the top. I always have that one thing I need to drop off in there after it’s already started.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great washer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect love the washer easy to use! And can wash ALOT of clothes
I would recommend this to a friend - Cons mentioned:Agitator
Rated 3 out of 5 stars
Good product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the washer! 3 months after owning it, it unfortunately stopped working.
I would recommend this to a friend - Cons mentioned:Noise level
Rated 2 out of 5 stars
Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this washer because of the reviews, everyone loved it. Well… I didn’t! When the washer first starts up the drum on the inside vibrated to the extent that the whole washer machine moves. I had them give me a replacement washer thinking maybe it was a fluke… not so much! Returned that one too. FYI..it’s extremely loud too.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Whirlpool washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was very reasonably priced , easy to work and quiet. Cleans well also
I would recommend this to a friend - Cons mentioned:Agitator
Rated 5 out of 5 stars
Love this washer!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first washer without the agitator and I love it along with the different wash settings. Very quiet too.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Perfect non HE washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer. Highly recommended. Not an HE washer, but is great nonetheless.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Large capacity; removable agitator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very large capacity, washer and, with the removable agitator, it makes it even larger. I love it.
I would recommend this to a friend - Cons mentioned:Noise level
Rated 1 out of 5 stars
Excessive Vibration and Noise
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine has excessive vibration and noise when operating. Even with the door to our laundry room closed, you can hear it all over the house. Also, the plastic water discharge hose was vibrating so badly (loudly) we had to secure it to the back of the machine. If you are locating it underneath some cabinets, be sure to measure the height from the floor to the bottom of the cabinets. The height of the machine with the lid in the raised position is 56 inches. My cabinets are 56.5 inches above the floor so the machine JUST BARELY FIT. I DO NOT recommend this washer.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey ScottN, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Very Happy with this choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Happy with this washer. Good price easy to operate. Good amount of cycle choices. Good price
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Great price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm and holds a more clothes and han you'd think.
I would recommend this to a friend Rated 5 out of 5 stars
No problems so far
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've had this washer for about 6 months and no issues so far. Works as it should and was an affordable price.
I would recommend this to a friend


















