Customer Ratings & Reviews
- Model:
- WTW5010LW
- SKU:
- 6468663
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers are positive about the washer's capacity, ease of use, overall performance, size, price, and the convenience of the built-in water faucet. However, customers are negative about the noise level during the spin cycle and the absence of an agitator. Some customers have also reported issues with the lid lock, the spin cycle, and the balance of the machine.
This summary was generated by AI based on customer reviews.
No fabric softener dispenser
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just had this washing machine installed (Model: WTW5010LW) and even though the list of features on the Best Buy web site says this model has a fabric softener dispenser, it does NOT. So beware if that is a feature you’re looking for (which I was). I have not used the machine yet, so can’t comment on the quality yet.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Kenny, we are very sorry that you are not happy with the design of your Washer. We appreciate that you took the time to leave this very important feedback, as we are always looking for ways we can improve. We will be sure that your feedback is documented for further review.
- Pros mentioned:Capacity, Overall performance
Life changes with Whirlpool washer & dryer!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This new Whirlpool washer is the best I've ever had. So large and runs so smooth & can put alot of sheets, towels, blankets in to wash. So Happy I bought this w/d set before moving into new apt. This has been a life changing choice I made at 75 yrs old to make my life easier. G. Ramirez
I would recommend this to a friend - Cons mentioned:Lid lock, Noise level
Washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product but lid seems tinney and it is noisy
I would recommend this to a friend - Pros mentioned:PriceCons mentioned:Noise level
LOUD
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm giving this 2 stars because it does actually cleans well, BUT it's LOUD! You have to really go old school on this machine. Even with all its technology, it doesn't have a dispenser for your detergent and softener. And just in case I forget to mention it, IT'S LOUD!!! I guess the second star would be that the price was on sale at the time and very cheap. Well, long story short, we returned it and purchased an LG (so much quieter). If you don't mind loud, this is the perfect machine as it does clean your clothes very nicely. But if you can afford a little more, then I'd pay the little extra just for quietness and a little more convenience.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, GerryT. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
- Cons mentioned:Noise level, Spin cycle
Laundry machine
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, a little loud,,,spin cycle seems unbalanced. Could be better
No, I would not recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Noise level
Whirlpool top load washer,
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washing machine is very easy to use, but it viberates during the spin cycle.
I would recommend this to a friend - Pros mentioned:Size
Spacious washer!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love WHIrlpool washers . Spacious inside. Looks great and does a good job of cleaning the clothes.
I would recommend this to a friend - Cons mentioned:Noise level, Spin cycle
Noisy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While this machine does a good job, it is unbearably noisy and jumps around on the spin cycle. Also, the lid is big and heavy—not the kind of thing you want to drop on your hand.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Whirlpool washing machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good kind of washing machine ,it’s easy to use and you can save the water and electricity
I would recommend this to a friend - Cons mentioned:Spin cycle
Not enough spin
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took me a while to get it on the right wash cycle and learn about the digital options. First time I used the machine it shook like crazy so in order for that not to happen you need to choose the right wash cycle. I am disappointed in the spin cycle and the other option of drain and spin. The clothes still feel too wet. My 20 year old Kenmore front loader did a much better job in the spin cycle.
No, I would not recommend this to a friend - Cons mentioned:Noise level
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve always purchased whirlpool products, but I am a little disappointed in this new washing machine. It is very loud and also does not have a fabric dispenser, which I was advised by whirlpool to buy a fabric softener ball to throw in at each washing. Didn’t realize this when I bought it.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
IGreat washer with a quieter spin cycle!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer! Love the quieter spin cycle than my older Whirlpool that this washer replaced. It also has a place to load softener that the older Whirlpool did Norma have. Bright lights with great indicators of cycles. Unique chimes for indicating when washer has completed the work. So far, so good with this product!
I would recommend this to a friend No end-of-cycle signal; unbalances easily
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was the only washer that fit into our hallway alcove other than a GE with an agitator since they have all grown in the 15 years since we bought our front loader HE one so we had little choice. It does wash the clothes well and spins them nice and dry like the previous one. You can not leave the area when washing sheets because it ALWAYS unbalances. If it has an end-of-cycle beep like the specs say I have yet to find it.
No, I would not recommend this to a friend- Pros mentioned:Capacity
Excellent top loaded washer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a year ago that I bought this Whirlpool top loaded washer. I waited this long to write the review. After many usages I can say this machine is great, saves time taking lot of cloths. Love the faucet feature.
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Noise level
Works fine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve only used it twice but it was easy to install, easy to use and washed the clothes nicely. It was a little odd getting used to the sounds it makes compared to the old one. It doesn’t have an agitator and so it’s quieter, and it seems to cycle more. Seems to be a fine addition to the household.
I would recommend this to a friend - Cons mentioned:Noise level
Takes Some Getting Used To
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All in all it gets the job done. It does take a little getting used to. It is the first washing machine we have ever owned that does not have a place to add the detergent. You just pour it into the empty tub. It is also a bit louder than our past machines. Turning the machine on is not so straight forward either. Not difficult, but read the directions.
I would recommend this to a friend Whirlpool Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fact that I don't have to decide the size of my load. It seems to take a bit longer for the wash cycle but they spin out so well the drying time is cut down. I guess my biggest disappointment is there is not a dispenser for detergent and fabric softener.
I would recommend this to a friend- Pros mentioned:Overall performanceCons mentioned:Noise level
Washer with great efficiency
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer pair. A bit on the noisy side but overall efficient and good value
I would recommend this to a friend - Pros mentioned:Capacity
Great Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I prefer topload washers for the way they handle the weight over time. Also i really like the faucet feature that allows you to spot treat clothing before you wash it.
I would recommend this to a friend - Pros mentioned:Capacity
can't choose size of load
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the size of the tub is great. not used to not choosing the size of the load. also the water doesn't get added until after you have closed the lid. i always liked to make sure the detergent had gotten dissolved first but you can't do that with this washer. overall, happy with my choice
I would recommend this to a friend
