Customer Ratings & Reviews
- Model:
- WTW5010LW
- SKU:
- 6468663
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers are delighted by the washer's large capacity and ease of use. Many are also pleased with its overall performance, convenient size, reasonable price, and the helpful built-in water faucet. However, some customers have expressed concerns about the noise level during the spin cycle, the absence of an agitator, and issues with the lid lock and balance during the spin cycle.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Lid lock
Washer breaks down after 2 years 5 months!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 2 years and and 5 months, the lock latch started acting up, door will not lock and the washer will not run without locking. I ordered a replacement lock and replaced it. The replaced lock worked as it should and the washer started running properly until it was time to spin and drain. It started flashing sense, done and lock lights. At this point i don't think i'll try to work on it anymore!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. We would greatly appreciate it if you could reach out to us directly via:
Facebook at https://tinyurl.com/Whirlpool-Facebook
Instagram at https://tinyurl.com/Whirlpool-Instagram
So we can investigate this further to see how we can help. We’re looking forward to hearing from you.
- Pros mentioned:Ease of use
Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the faucet! Super easy to use and the best washer I've ever purchased.
I would recommend this to a friend - Pros mentioned:Capacity
Best product acquired
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This the best product I ever purchased. The working capacity is awesome. I recommend this to everyone
I would recommend this to a friend Excellent!!!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer and even more excellent service by best buy. We both the washer and dryer together. Delivery service maneuvered their way down our narrow staircase to the basement and the tight turn to get it to it's spot. Amazing service and zero complaint in product that has served us well.
I would recommend this to a friend- Cons mentioned:Noise level
It’s beautiful but Louder than a freight truck
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just received my whirlpool top loader washer and dryer. It’s beautiful fits the space. I like that there’s no agitator inside but I have this set near the kids rooms so it’s not good it’s going back to the store because there’s a big problem, it’s so loud and noisy during the cycle and to spin the shaking is so loud that you would have thought that I put pots and pans or a human inside because it was shaking with only small few items inside. I was upstairs and could hear every rumble from downstairs, sad but there’s a reason it’s on sale. I’m afraid in time it will fall apart thank god I got the extended warranty as it’s going back to the store immediately l
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance with returns. We hope this helps.
- Pros mentioned:Ease of use, Price
Great Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I prefer the washers without an agitator. This was perfect. Easy to use and gets clothes super clean. Great price. Well done!
I would recommend this to a friend - Pros mentioned:Overall performance
Lemon lime
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery and installation was great both times, but the first one only lasted a few hours before it died. The replacement seems to be doing better.
I would recommend this to a friend - Pros mentioned:Overall performance
excellent product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the product is awesome, mostly recommend it to my friends and family
I would recommend this to a friend - Cons mentioned:Noise level
Affordable, good, a bit loud.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. This is a no-frills washer and is rather loud as it switches cycles, but it does the job well and is affordable.
I would recommend this to a friend - Pros mentioned:Price
A cost effective washer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a no-frills washing machine. This is it. It does the job and doesn't have a bunch of bells and whistles. Very much worth the price!
I would recommend this to a friend - Pros mentioned:Overall performance
Still working
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's your basic washer, still working with out issue after a year.
I would recommend this to a friend So far, so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My only complaint is that it lacks a fabric softener dispenser
I would recommend this to a friend- Cons mentioned:Noise level
washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a little louder, not sure if it cleans clothes very well, it does fresh up everything
No, I would not recommend this to a friend - Pros mentioned:Capacity, Ease of use
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer is very easy to use,holds a lot of clothes.
I would recommend this to a friend Washer review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t have a dispenser for fabric softener. That’s the only thing I don’t like about it.
I would recommend this to a friend- Pros mentioned:Size
The Best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Washer. Been using Whirlpool for Decades. Thanks Best Buy for having these available on short notice. Love the large Tub and smaller impeller.
I would recommend this to a friend Whirlpool washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new washer hits all the marks for me. Fits in it's spot and price was in my budget. When my larger smart washer bit the dust..this was a downsize..but still energy efficient and does the job as well as the old one! The only thing I miss.. doesn't have a dispenser for fabric softener and needs a Downy Ball.
I would recommend this to a friend- Pros mentioned:Size
The Best!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looking for the best washer, yet at a reasonable price is when i came upon my Whirlpool top loader. I have never owned a washer without an agitator, and i will never go back to one. I love the large tub for fuller loads, and gets my clothing exceptionally clean. I am very satisfied with my new washing machine.
I would recommend this to a friend - Pros mentioned:Capacity
Washing made easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and set for washing. Big enough for daily usage.
I would recommend this to a friend - Cons mentioned:Noise level
Loud
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice. Much louder than last whirpool. Location of our laundry room makes this a bit of a problem for us.
I would recommend this to a friend
