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Customer Ratings & Reviews

Your price for this item is $534.99
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Customer reviews

Rating 4 out of 5 stars with 755 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers are positive about the washer's capacity, ease of use, overall performance, size, price, and the convenience of the built-in water faucet. However, customers are negative about the noise level during the spin cycle and the absence of an agitator. Some customers have also reported issues with the lid lock, the spin cycle, and the balance of the machine.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 755 reviews
  • Rated 5 out of 5 stars

    washing machine

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best washing machine ever still going strong 2 years later

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    HD

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and reliable machine. Easy to use and runs quientlly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Whirlpool top load washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good washer / easy to use/ and I like how it has built in water faucet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer and even more excellent service by best buy. We both the washer and dryer together. Delivery service maneuvered their way down our narrow staircase to the basement and the tight turn to get it to it's spot. Amazing service and zero complaint in product that has served us well.

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 1 out of 5 stars

    Do Not Buy Whirlpool!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do Not Buy Whirlpool! I purchased this washer in October 2024. I liked Best Buy installation, but the washer never worked right. The spin setting just starts another washing cycle. Now the agitator doesn't spin or agitate so the clothes are too wet to put in the dryer. I called Whirlpool customer care, they put me on hold for 25 minutes, the soonest a tech can come is 10 days later. Today's the day. I get woken up at 7:20 this morning because the tech called in sick and I need to reschedule. The next tech isn't available for another 10 days. This is a new washer. Why is a company as big as Whirlpool not able to help me. I asked for a new machine. They said no.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can investigate this further. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Capacity
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a bit noisy, but gets the job done and it's very spacious

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect addition to perfect new build. Best Buy does it again with great pricing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the faucet! Super easy to use and the best washer I've ever purchased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looking for answers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel there isn’t enough directions on it. I was worried after I saw high efficiency on it and underneath it said false. I called Best Buy who said to call Whirlpool who switched me to another department. Thirty minutes later no o e ever picked up and I still have no answers.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    We love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge capacity washer and very efficient dryer. Our family of 6 love this set. The washer is somewhat noisy and takes about an hour to finish the cycle but the dryer is much faster.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is very easy to use,holds a lot of clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer the washers without an agitator. This was perfect. Easy to use and gets clothes super clean. Great price. Well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality of a wash machine for the price. It doesn’t seem to use a lot of water so that comes down on the water bill does run a long time but excellent job washing out the clothes. I’m very very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Still working

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's your basic washer, still working with out issue after a year.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Lemon lime

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and installation was great both times, but the first one only lasted a few hours before it died. The replacement seems to be doing better.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Affordable, good, a bit loud.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. This is a no-frills washer and is rather loud as it switches cycles, but it does the job well and is affordable.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    It’s beautiful but Louder than a freight truck

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just received my whirlpool top loader washer and dryer. It’s beautiful fits the space. I like that there’s no agitator inside but I have this set near the kids rooms so it’s not good it’s going back to the store because there’s a big problem, it’s so loud and noisy during the cycle and to spin the shaking is so loud that you would have thought that I put pots and pans or a human inside because it was shaking with only small few items inside. I was upstairs and could hear every rumble from downstairs, sad but there’s a reason it’s on sale. I’m afraid in time it will fall apart thank god I got the extended warranty as it’s going back to the store immediately l

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance with returns. We hope this helps. WhirlpoolBrand

  • Rated 4 out of 5 stars

    Washer review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t have a dispenser for fabric softener. That’s the only thing I don’t like about it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    A cost effective washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a no-frills washing machine. This is it. It does the job and doesn't have a bunch of bells and whistles. Very much worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new washer hits all the marks for me. Fits in it's spot and price was in my budget. When my larger smart washer bit the dust..this was a downsize..but still energy efficient and does the job as well as the old one! The only thing I miss.. doesn't have a dispenser for fabric softener and needs a Downy Ball.

    I would recommend this to a friend
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