Customer Ratings & Reviews
- Model:
- WTW5010LW
- |
- SKU:
- 6468663
Customer reviews
Rating 4 out of 5 stars with 755 reviews
(755 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers are positive about the washer's capacity, ease of use, overall performance, size, price, and the convenience of the built-in water faucet. However, customers are negative about the noise level during the spin cycle and the absence of an agitator. Some customers have also reported issues with the lid lock, the spin cycle, and the balance of the machine.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Rated 5 out of 5 stars
The Best!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looking for the best washer, yet at a reasonable price is when i came upon my Whirlpool top loader. I have never owned a washer without an agitator, and i will never go back to one. I love the large tub for fuller loads, and gets my clothing exceptionally clean. I am very satisfied with my new washing machine.
I would recommend this to a friend Rated 4 out of 5 stars
Works good.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased at a Best Buy Outlet in 2022. Still works and haven't had any issues.
I would recommend this to a friend- Pros mentioned:Ease of use, Price
Rated 5 out of 5 stars
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price of the washer. Works great. Easy to use.
I would recommend this to a friend - Cons mentioned:Noise level
Rated 4 out of 5 stars
Loud
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice. Much louder than last whirpool. Location of our laundry room makes this a bit of a problem for us.
I would recommend this to a friend - Pros mentioned:Capacity, Ease of use
Rated 5 out of 5 stars
Washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size, can fit very large loads. Very simple operation and has been working great.
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Noise level
Rated 5 out of 5 stars
Whirlpool Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer is great love everything about except when it locks it’s loud . Other than that it’s great easy to operate and remove clothes
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
New washer
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use it works great would recommend to a friend
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Noise level
Rated 5 out of 5 stars
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys who installed the washer for us were on time and did a fabulous job. The unit is easy to use and is quiet.
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
Immaculate
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very stylish upgrade from last model efficient and easy to use very satisfied
I would recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
The Best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Washer. Been using Whirlpool for Decades. Thanks Best Buy for having these available on short notice. Love the large Tub and smaller impeller.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
lemoncoffee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.efficient and price is reasonable. easy to operate, adequate functions to choose.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wayyyy bigger than I expected! I can wash loads of towels with no issues. It is quiet, doesn’t walk, and quick. Very pleased with my purchase.
I would recommend this to a friend Rated 1 out of 5 stars
Broke twice in 13 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am still dealing with this issue with Best Buy who doesn’t want to replace my washing machine, but this appliance has had two computer board situations that keeps the mode in lock position and does not drain. Whirlpool technician has looked at it and tried to fix it and that repair only lasted a few months and now Best Buy is doing the same, but they’re taking forever. Caution.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello, We are so sorry for the issues you have experienced with your Whirlpool Top load washer. We understand that it is disappointing to have an appliance fail to meet your expectations and we sincerely apologize for this. We are sorry to have let you down. If you would like to discuss this further, please call us at 1-800-807-6777 (M-T 8AM-6PM, W-F 9AM-6PM EST). Sincerely, Whirlpool Customer Care Team
- Pros mentioned:CapacityCons mentioned:Noise level
Rated 3 out of 5 stars
Good washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is loud but works as it should. We love the capacity that it has!
I would recommend this to a friend - Pros mentioned:Capacity, Price
Rated 5 out of 5 stars
Washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washing machine is the best..lots of room..washes clothes so good n very fast on quick wash..very reasonable price at best buy
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Trust Whirlpool Appliances
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were priced well and I've been satisfied with Whirlpool in the past. I've used it for over a year now with no issues. Good sized, stainless steel tub and washes small and large loads. Has all the settings you desire to clean your clothes.
I would recommend this to a friend - Cons mentioned:Noise level
Rated 4 out of 5 stars
Whirlpool washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Usage directions not clear, can not add softener without using downey ball. Very noisey during spin cycle. Totally quiet otherwise
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Nice
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice washer first time buying my own washer. Works lovely.
I would recommend this to a friend - Cons mentioned:Noise level
Rated 3 out of 5 stars
Works well but loud
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the faucet feature but i didnt pay attention that it doesnt have a place to put the laundry soap. More important, its much louder than my old machine. It gets unlevel and rocks like its leaving the building!
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
BF-REVIEW
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product has definitely met our needs; we are very happy with our purchase.
I would recommend this to a friend


















