Customer Ratings & Reviews

I originally wanted a different washer but ended up with this set. I am so glad I purchased this. I love the size and the fact I can remove the agitator if I want to fit a king size quilt. I also love that it spins the clothes pretty dry which uses less gas for the dryer.

Great washer for a large family. I have three kids which means lots of laundry throughout the week. Plus blankets, jackets, and everything else you can think of. This washer can handle it all. After a walk through on how to operate it from the installer we have been using it non-stop. It is quieter than most washers while still being simplistic to use. Overall great washer.

I'm very happy with my new washing machine, I love the removable agitator, I love the glass top, I can watch the clothes wash. sounds crazy but I love it. The machine tells me which cycle it is on. Love It

If you are looking for a great price for a package deal, then this is it. Both the washer and dryer are Fantastic and work amazingly. Love the washer and how it has a removable agitator. Plus the dryer can handle big loads. Worth ever price

Nice washer. I like the options for deep fill. The faucet function is nice since I use liquid and I don’t have to put the soap right on the clothes. The removal agitator is very nice for large blankets. The cleaning cycle will not let you do anything if it hasn’t been ran approx 1 month. I’m glad I read that in a review prior to buying the washer! The only thing I dislike is that it doesn’t have dispensers for soap and rinse. I will never go back to front load. This washer costs me about $20 a month more but my clothes are cleaner!

Went back to a top loader and am very happy. Holds a lot and I like the removable agitator. Lots of optional cycles too. Best buys price including delivery and take a way was better.

I had owned a matched Whirlpool Duet washer and dryer for around ten years before the washer crapped out (dryer is still running fine). The replacement Whirlpool washer lasted maybe three years. the replacement to the replacement washer, which I'm reviewing here, has lasted only eight months. Hey, I really want to like Whirlpool, being U.S. made and all, but they are making it really, really hard. I mean, it's not like Whirlpool is new to the washing machine business. It's not like washer electronics are super advanced. And it's not like designing for quality and reliability is a new concept to sophisticated American manufacturers. But from my recent experience, and judging from others' complaints, how can an experienced manufacturer on something relatively simple as a washing machine have worse than even 3 sigma reliability for the machine overall? There should be no excuse for not attaining this. So am I forced to go to LG or some other manufacture who has got it together? Like I said, I want to be proud of buying, having, and recommending a Whirlpool product. I agree with most other viewers that this machine does a great job of getting clothes clean. That's truly amazing, as scant few other clothes washers can accomplish this feat. However, after about eight months of producing astoundingly clean clothing, it malfunctioned. Specifically, one day, it ran through the wash cycle, but then stopped after tub filled for the rinse cycle. As much as I like my clothes to be rinsed thoroughly, rinsing forever seemed a bit excessive. Lacking any apparent error message capability on the display to de-code, the solution was obviously to unplug the machine, resetting the electronics, and have another go. That seemed to work. On the plus side, my load got really super clean, unbelievably clean, I mean clean like never before seen in history. On the down side, it failed again a few loads later. But I unplugged and re-set the electronics again, and once again I was rewarded with a load of laundry that was so exceedingly clean I just had to show my neighbor. My neighbor feinted, and I said, "Right?" Anyway, I got a little tired of having to reset the electronics by hand, so I called Whirlpool. Fortunately the machine was still within the warranty window of one year. Whirlpool, after hearing my description of the problem, said they'd have a local third party repair shop get on it right away, in about 2.5 weeks. That's whether you've opted for the extended warranty or not, in case you are wondering. I can see how this is going to go. The tech comes out, and this problem doesn't happen. A month later, the problem is diagnosed, but parts are needed. A month after it MIGHT be fixed. Or it has to be replaced. When it was working, my only complaints were extreme noise when filling with water (Whirlpool, come on, you aren't nubes at this), and a lid that became creaky the last few inches of travel before closing.

Good, versatile washing machine that cleans the clothes well. Slightly louder than our last washing machine but not a real issue.

Love my new washer… love that the agitator comes out… easy to use… love the different settings

If your last washing machine was quiet, this is not the washer for you. It is extremely loud. I would have bought a different one if I realized this. It is nice having the removable agitator.

I really like having the option to use or remove the agitator. I don't like how loud the machine is when it's running. (If you have a laundry room with a door you can close, this may not be a big deal.) Also, there is no tray to pour liquid detergent, so I either have to use pods/packs, or pause the cycle just before the wash cycle begins to add the liquid.

Absolutely love the washer. Easy to use, does a great job. However, the install was a nightmare. I have yet to hear back from a member that I requested a call from. If that could be arranged I would greatly appreciate it.

I absolutely HATE this product! I never write reviews. But, feel the need. I have hated this machine from the start. I didn't realize that I could have returned it within `14 days or I would have. It is terribly loud, it wrinkles clothes so bad - extremely tight wrinkles and tons of them that they don't even come out in the dryer, it doesn't get blankets clean, there's no basket at the top to catch any lint or animal hair. The extra large capacity is useless as it doesn't get the water out on sheets or blankets. I tried to turn the spin cycle on to get it to wring out the excess water and it wouldn't let me. I'm trashing this one and buying something else. Also, it's companion dryer is very frustrating. The top is curved, so you can't stack stuff on it as gravity eventually causes anything to fall to the floor and when you pull out the lint screen, it makes an absolute mess on the top of the machine. I HATE both of these machines so bad that my laundry is so backed up because of the anxiety of dealing with these machines.

Really like the removable agitator. Setting are simple and it does it's job for the price I paid.

My family loves this washing machine and the large capacity it has. Cuts time spent doing laundry down. I can wash my body pillow and our sleeping bags in it. No more going to the laundry mat. I like the fact it has a removable agitator but haven't used it that way yet.

We wanted a top load and weren't really interested in any "Smart" technology so we went with this Whirpool model and matching electric dryer. It holds a ton of clothes and has a removable agitator for delicates. Great buy for the price.

Perfect washer love the ability to remove the center piece if I have to wash a blanket. Although, it works beautifully it is LOUD.

We have had an overall good experience with this washer. I like that you can pick temp for each cycle. I also enjoy being able to remove agitator for large blankets. We have only had the washer for a few months that's why I am not giving 5 stars. Unsure how it will hold up.

Easy to use, like that I can remove the agitator for bigger items, smooth and quite operation too.

My wife and I purchased this unit for our new home. We figured the $700 price tag would warrant some safety and longevity considering there are some cheaper units. This unit has lasted us 1 year and 5 months and today we were told by multiple people that the drain pump for these unit are faulty. Most calls regarding drain pump issues are from this SKU. We now have to put an additional $400 for an original part + labor. For the actual use, it does what a washer is supposed to do: wash. Not many customization options and the water temp is usually around the same no matter what. You should definitely spend a bit more to get an LG washer. It'll save you time, money, and convenience in the long run.