Customer Ratings & Reviews

Set up was easy and does the job! Only wish there was a signal to sound when completed.

Had a good old washer for about 20 years and when it couldn't be fixed I had to get a new one. I was nervous about getting a new one because of numerous horror stories I had heard about new washers. Finally decided on this one even though some of the reviews weren't great. I'll say that I didn't know what those people's expectations were but this machine does a great job! The clothes are clean, the washer is quiet. The wash cycle doesn't take a long time either. It senses the amount it water it needs which worried me at first but the clothes come out clean every time so it's great that it's more efficient. Wasn't sure if I would like the luck list feature but it's easy to get open if I need to put in an extra piece so that's ok. Only thing I wish it had was a place to add fabric softener, not for sister but because I like to use laundry sanitizer which needs to be released in the rinse cycle. I got a Downey ball but I don't like how that works. I think I'm just going to start adding a little vinegar to the load and see how that sanitizes then I won't even have to worry about that. I telling you, didn't let those bad reviews scare your away from this washer. Just read the instructions provided, follow them and let it do it's thing. It's great!

Amazing washer and super easy for all users. Only downside is that the spin cycle is extremely loud. Would recommend if your washer is not near the main living area. The spout for water in the drum is also super convenient.

It has an agitator. You can fill it with water to cover the clothes. This gets clothes clean.

What i like the mkst about this washer is the ability to remove the agitator from the middle. This allows for more washing. All digital easy to you.

I did not think I would like it when I realized, after it arrived, it had no softener dispenser. But I bought a Downy ball and it works great. I love that the agitator is removable. I keep it in for smaller loads and remove for bulkier ones like my king comforter. I actually really like it!

I love this washing machine!!!! It has a removable agitator and i do use this feature. I take it out when doing clothes requiring a gentle wash. Very happy with how well it cleans my clothes.

Got excited to learn about this washer and its removable agitator, although a few not so good reviews made second think about purchasing it, I couldnt pass on the major dicounts I recieved from purchasing as an open fair item. At first the loads were not filling up with the desired water according to sense weight, but after some reaearch I was able to re-calibrate washer and it has been excellent since doing so. Definately suggest a re-calibration to maximize its potential!!

Great washing machine. Removable agitator gives the option for deeper cleannon regular loads, or extra capacity for big loads like blankets. Cleans very well. Only thing I would have liked more is it does not have audio to confirm changing settings or starting thw cycle. Not a big deal once you recognize it, but would have been nice.

Washes well. Love faucet and optional agitator. Noisy when on normal cycle but bearable. Recommend.

Works well. Easy to determine proper settings. Maybe a softner receptacle would be nice. Cleans everything perfectly.

I am beyond disappointed with this machine and feel I'm stuck with it. Not only is it incredibly loud, it does not do a good job washing. Clothing and sheets come out of the washer with fully dry areas that clearly never got wet. If you use powder detergent it does not dissolve and you end up having to wash again. The clothes still smell like perfume or other odors they picked up before washing. It doesn't seem to matter if the agitator is in or out. This is the same for big and small loads and I have been using the deep water cycle for every load but also does not help. I DO NOT RECOMMEND!

I really like this machine it washes well. I took one star off because the power button wasn’t seated properly and I had to have a service technician come out and fix it. But it works very well and Whirlpool fixed it right away.

Excellent product. Washes clothes great. Great for small and large loads.

Have only used it a few times and it seems to work just fine. Easy to use and clothes are coming out very clean. Like the agitator. Very happy with my purchase.

There are many positives for this washer- it cleans my clothes in cold water, it has a big tub so I have washed a queen size comforter with no problem in it. The agitater is easy to remove. These are not negatives but I think they take away from the rating- machine is noisy, wash cycle is long, selecting the cycle is not intuitive, top locks after I push start so additional items can not be added.

Great washer, just what you’d expect from Whirlpool. This is to the reviews stating it doesn’t add enough water. Read the manual, it does that on purpose - DONT ADD MORE WATER BY HAND - this washer will wash your clothes with the amount of water in the load.

2 stars because overall the machine performs well, when it's working. Don't be fooled by other reviews saying this is a quiet machine. It's extremely loud. Additionally, the durability has been a big issue. Multiple problems with off-balanced loads and this machine has needed multiple services calls in 2 years of ownership.

So far, unit is performing well. Has replaced a similar Whirlpool washer. It is noisier than expected. My wife does like the feature of being able to remove the agitator when washing certain items.

Nice washer. looks nice and does a great job. It has taken me a couple of weeks to really appreciate this washer. No digital display and no end of cycle music notifications. But this is super simple to use, washes great and looks very nice.