Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 633 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers express satisfaction with the overall performance, capacity, ease of use, and features of the 4.7 Cu. Ft. Top Load Washer with Pretreat Station. Many find that it far exceeds their expectations and is loaded with helpful features. However, some customers have noted concerns about the noise level of the washer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 633 reviews
  • Rated 3 out of 5 stars

    i think is alright.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like that it has too many buttons, for example, if you need a softener you have to click on or is not going to add the softener. You cannot stop in the middle of the cycle. I don't feel that this washer does a good cleaning. I have found white spots in my color clothes and I used tide liquid soap.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All features easy to use and runs very quietly. I really like the agitator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this model because it still comes with an agitator and is easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Whirlpool momma

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. It’s so elegant and washes quickly. Clothes are wrung out well so drying time is less. It’s very quiet. Love the touch control pad.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works well installed easy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well installed easy thank u Best Buy appreciate it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent machine.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I’ve ever made. The machine works like a charm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my new appliances Large and in charge

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm! Can’t go wrong with Whirlpool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Quiet running and does a great job cleaning clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the options on this washer. Clothes come out perfectly clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great New Washer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went to buy a inexpensive washing machine, but after the sales associate assisted us, we ended up buying one that we thought was out of our league, and it was a complete score, and I'm glad we decided to go to Best Buy instead of Costco.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    BIG

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems much larger than out old machine. Also seems very efficient.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Service calls needed

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I bought the 5 year service plan because I've had the geek squad out several times in the first two years. New transmission, new belt, other parts replaced that I don't remember. I bought the matching dryer and it already needs a new motor. I purchased new machines but they give me just as much problem as my old machines. I'm very disappointed in the cheap quality of these Whirlpool products, I thought I was buying quality products but I was wrong.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, KrisM. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Good unit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchase this unit as a replacement for our 25 yr old washer. We have stepped into the future! Lots of electronics on the new units. We reviewed many different manufacturers and models before deciding on the Whirlpool. Works very well. We look forward in hope to many years of service from the washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Washer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Washer and has plenty of space for Laundry. Would buy again!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    DO NOT BUY THIS WASHER

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ordered this one because it had good reviews but I am here to tell you IT IS NOT WORTH IT. The first one we got was dented so deeply they didn't even feel comfortable leaving it with us until the new one came, the second one we got would pretend like it was going to run a cycle then it would drain and say "wash complete" when it hadn't even been running more than a minute, and the third one we have now makes a terrible screeching sound every minute or less. We will not be getting a replacement for this because it was that terrible of an experience. DO NOT BUY THIS WASHER!!!!!!!!!!!!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Victoria, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Great washer!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer, it’s got the agitator I want and all the options!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine! Very easy to use and it cleans very well

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Not a Best Buy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst pile of machinery I have ever had in my house. For starters, it makes a loud grinding sound as the washing column rotates back and forth and this goes on for the duration of the cycle, the shortest being the "quick wash" which goes on for an hour and 20 minutes. I have never heard such a loud washer, even in laundromats. Further, not enough water goes in to completely cover the clothes no matter what the size of the load is or how you set the "deep water" level. That control, by the way, does not allow the choice of the deepest setting. Therefore, there are spots in the load that not only DON’T get clean but also DON’T even get wet. I couldn’t be more dissatisfied.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      We manufacture several different models with various features and accessory designs in trying to provide washers that not only meet increasing government restrictions on energy usage but will be versatile in meeting the needs of most users while still providing the best performance in the industry. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern may have caused you. WhirlpoolBrand

  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    NOISY

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too noisy!! I would not recommend this washer at all

    No, I would not recommend this to a friend