Customer Ratings & Reviews
- Model:
- WTW5105HW
- SKU:
- 6396112
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are delighted by the ease of use, cleaning performance, and large capacity of this 4.7 Cu. Ft. Top Load Washer with Pretreat Station. Many appreciate the inclusion of an agitator and the convenient pretreat station. However, some customers have noted that the washer can be noisy during operation and expressed concerns about its long-term reliability. The size of the washer's tub was also a positive feature for many users.
This summary was generated by AI based on customer reviews.
Whirlpool Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer -- hopefully for years to come! Great price when buying the matching dryer.
I would recommend this to a friendMust have
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing washer with so many nice little features like the built in brush, soak option etc
I would recommend this to a friendwasher
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very please with this product very efficient uses the adequate amount of water
I would recommend this to a friendTerrible installers.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As with the dryer, the washer is actually hooked up incorrectly. The hoses are backward. Poor installers.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello ElviraC, we are sorry to hear this. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Exceeded Expectations
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer! Well-built and thoughtfully designed. Perfect for my needs.
I would recommend this to a friendSatisfied customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since my purchase, I’ve been fully satisfied with my experience
I would recommend this to a friendGreat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great unit wish it was less money and came sooner. Would recommend.
I would recommend this to a friendGreat purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great prices for high quality
I would recommend this to a friend- Cons mentioned:Reliability
Sub-par product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is notoriously unreliable. We have owned it less than two years and already had to call in service on it twice, at additional expense. Do not recommend it.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, GayleL. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Great Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will only buy a Whilpool product but must read the instruction.
I would recommend this to a friendGreat cleaning machine
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the washer. It is quiet enough and no issues.
I would recommend this to a friendCinny
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good we like the washer a lot it get the clothes.
I would recommend this to a friendIt is a big disappointment.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't work so I am still without a washer. I am getting a replacement but that isn't happening until the end of the month. In the meantime, I am spending $15 and 3 hours at the laundromat each week.
No, I would not recommend this to a friendnice look
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.seems to do the job ! fairly quiet and nice features
I would recommend this to a friendDisappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was so excited for this washer BUT Received it and on the first try it was broken
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Best Buy Customer, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hot water valve turns on and off very quickly causing hammer water with pipes
I would recommend this to a friendWasher
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like it. It’s look really nice color. But it’s not very good washer.
I would recommend this to a friendNot reliable
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after less than a year. Wash cycle takes too long.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey AllnKrat, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu
Washer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to get a new replacement washer after 5 usages it was leaking some fluids from under the unit
No, I would not recommend this to a friendWasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer has a dent. I was told they would replace it. I haven’t heard back yet!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Maree, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.