Main Content

Customer Ratings & Reviews

Customer images
Your price for this item is $899.99

Customer rating

Rating 4.5 out of 5 stars with 502 reviews

91%would recommend to a friend.

Write a Review

Rating Filter

Pros mentioned filter

Cons mentioned filter

91%
would recommend to a friend
Page 1 Showing 1-20 of 502 reviews
  • Rating 1 out of 5 stars with 1 review

    Worst Washer ever! Dont buy this! cant return!

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     

    Have had this machine for 30 days, it was bad from the start but I wanted to try all the settings to try to get it to work. My clothes come out of the washer DIRTY!! half of them don't even get wet ( not even sure how that's possible,) I put in 1/2 load and got 1 inch of water to wash with. Worst customer service EVER!! No returns after 15 DAYS!! Only do laundry once a week Used it 4 times. I would never buy anything here again with a 15 day return policy. Basically throwing out the washer!!! That is not lint in the pic and its also not detergent!!!!! In fact it is destroying my clothes!!

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey 1988, we value your time and would like to look into the concerns with your Washer. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rating 5 out of 5 stars with 1 review

    Really nice

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Really nice washer. I would recommend it to anyone.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    The Whirlpool washer checks all the boxes for us!

    |
    Posted .

    The Whirlpool washer and dryer meets all of our needs for size, features, and color. They will match the other Whirlpool stainless steel appliances we purchased. They were offered at a great price we can’t wait for them to be delivered.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Whirlpool

    |
    Posted .

    We love our new washer. Small but mighty!!!! So glad we made the switch from Samsung.

    I would recommend this to a friend
  • Rating 1 out of 5 stars with 1 review

    Doesn’t clean clothes

    |
    Posted .
    Owned for 10 months when reviewed.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     

    This thing is absolute garbage and whirlpool customer service is a joke. I’ve tried every combination of cycles, prewash, extra rinse, deep cycle, spot treating before using the washer and clothes come out stained and sometimes with patches that didn’t even get wet. It’s disappointing when my wife sent an email to whirlpool and explained we tried all these things and their response made it completely clear that they didn’t even read her email because they said try everything we already had tried and claimed they have nothing on file about there being issues with this washer mode. Save your money and get a different washer.

    Features

    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      HI KyleG, we value your time and would like to look into the concerns with your washer. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rating 5 out of 5 stars with 1 review

    Top for family

    |
    Posted .

    Very good product, good size and good for all family use

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Great family washer

    |
    Posted .
    Pros mentioned:
    Cleaning quality, Cycle options, Design

    This washer is easy to use, stylish, and has a very large capacity and variety of settings. My only complaint is that it is so big inside that I have trouble reaching all the clothes after they are clean.

    I would recommend this to a friend
  • Rating 2 out of 5 stars with 1 review

    Looks great, washes poorly

    Posted .
    Pros mentioned:
    Cleaning quality, Cycle options, Design

    Really disappointed with this washer. Firstly, let me just state that it’s a beautiful washer and the controls etc are nicely laid out. Unfortunately, it doesn’t do the one thing it’s designed to do, get clothes clean. A couple of things of note: - It barely puts enough water in to cover the clothes (even with a medium load) - It seems to twist clothes into such a knot during the agitation process that the amount of washing across a given garment can vary massively. - The draining process appears to be absolutely awful, I’ve had several washes now where clothes have come out with dirty residue all over them. All clothes were basically clean when they went in (see image) - The tray into which you put the detergent is a shaky peice of plastic that feels really cheap compared to rest of machine. We’re going to persevere with this thing for a couple more washes but it will most likely be returned. Oh how we miss out Maytag front loader.

    No, I would not recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    We Love Our Washer

    |
    Posted .

    The pump on our 15-year-old washer was going out. so we decided to replace both our washer and dryer. We were a little nervous about making the change because we had no experience with the new energy efficient models, and the some of the reviews were rather scary. We went to our local Best Buy store and talked to a very helpful associate who helped us understand what we were getting into. We found a set that we really liked, and to make things even better, they were on sale. We had the appliances delivered and setup, and the old appliances removed. The installers gave us a quick course on using the new washer and dryer. This was a big help in getting us started with our new appliances. Some reviewers complained about the units being noisy. Ours is not any noisier than our old washer, in fact, it's usually quieter. Some reviewers complained about the clothes being too wet after the spin cycle. We had this happen once, but after reading the user manual, we made a small change and this problem stopped. Yes, the wash cycles are not as quick as the older style washers, but we don't find this to be a problem. The bottom line is that we really love our new washer, and we have no problem recommending it to others. If you're new to energy efficient washers, you need to read the manual and be willing to experiment a little bit. If you do this, we think you will end up loving your new washer just like we do ours.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Very satisfied

    |
    Posted .
    Pros mentioned:
    Design

    I purchased this Whirlpool washer and dryer because my 26 + year old Whirlpool top load washer just stopped agitating. These look perfect in my laundry room and I felt Best Buy gave me a great deal! I have so many Whirlpool appliances, so I trust Whirlpool. I wasn't convinced my clothes were clean since I've always had an agitator, but after I tried the deep wash cycle, I was convinced my clothes are clean. I assumed the water would fill the huge drum, but was so happy to see it just saturated my clothes. It does make knocking noises, unlike my old washer, but Best Buy added 2 water hammers which seems to have helped. The staff at Best Buy are very knowledgeable and go above and beyond to be sure their customers are satisfied!

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Better than Cabrio for us!

    |
    Posted .
    Cons mentioned:
    Tub

    This is an amazing washing machine in all ways. We shopped for a month to decide on this particular model, which was a better fit for us than the highly popular Cabrio model, because my wife is only 5’ tall and couldn’t reach all the way to the bottom of the tub on the Cabrio, but she can on this model, which is only .5 cu ft smaller capacity than the Cabrio. Very happy with this purchase...wife says it’s the best washer and dryer set she has ever had!

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great high efficiency washer

    |
    Posted .

    I was skeptical of buying the new high efficiency washers. I usually stick to what works for me, but after my old school washer with an agitator broke down we decided on purchasing something a little more current with the times. I typically like my clothes to be fully submerged in water so we went with this one since it does have a "deep water" feature. Also what really sold me on it is the fact that it seems to wash my husband's work clothes pretty good. He's in construction and I always though an agitator was good to have for a thorough wash but this one washes just fine. One con is the length of time, I feel it might take about 15 minutes longer than my old one did, but I didn't think that reason alone was worth docking a star.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    I love this Washer

    |
    Posted .

    My old washer quit without warning, so I had to replace it pretty quickly. A trip to the laundry mat is super expensive and loading and unloading all the baskets especially when you have as many loads as we generate is costly and exhausting. I wanted a washer with a bigger drum than the previous. This washer can wash up to three loads of clothes in one load. It's also great for the big load such as blankets, bedspreads, and quilts with out it being over crowded. I've been using it for a month and have no complains. I also bought the dryer as a set because a big washer requires a big dryer to complete the job. I have owned Whirlpool appliances and stand by the brand.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Working better than expected!

    |
    Posted .

    I was hesitant to buy Whirlpool because some of the Consumer Reports ratings for this item were only "good" instead of "very good" or "excellent". However, the washer has performed well for the month that I have owned it. Noise level is good. Only complaint is the "delicate" cycle is not as delicate as I would like it. Permanent press items come out twisted and wadded up. Some of the wrinkles come out in the dryer, but if you hang clothes to dry, some will remain. Overall, I give this washer a "very good" rating. I have not used the separate faucet, so cannot comment on it.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Very nice washer

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Color and finish are very attractive. Quiet machine. Transparent lid is actually pretty cool! Have always had good luck regarding dependability with Whirlpool products.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    I like the features on this washer

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    I was using a front loader washer. I prefer this washer for several reasons. It functions very well, I like the features on the machine. It does every thing I need it to do. and much better than the front load I had.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Love it!

    |
    Posted .
    Owned for 5 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    It's bigger on the inside... I am hoping that this washer last a long time. We love it!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    I look forward to laundry day!

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    This washer was an open box item, as someone had returned it for an unknown reason. I have never had a washer with a glass lid. It's so much fun watching it do its thing! There are so many wonderful things about this washer. I love the electronic control panel...my first! It has a low agitator, and a water conservation feature. It senses how many clothes you have in the tub and only dispenses as much water as needed. I haven't had it long enough yet to see a difference in my water bill, but I know it's helping! I got it for such a great price, and I'm sure I'm going to love doing laundry for many, many years!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Dream Machine

    |
    Posted .
    Pros mentioned:
    Cycle options, Ease of use
    Cons mentioned:
    Balance, Tub

    I've had my Whirlpool Washing Machine for almost a month now. It's a treat to have a washing machine that thoroughly cleans my clothing even if it is a super large load. There's no agitator in the middle to hinder the load. The way the machine works to clean my clothes seems to be very unique compared to my old machine which was also a Whirlpool. The lid is clear, so I'm able to see how the wash is being done. The machine seems to weigh and balance the load before dispensing the detergent and slowly adding water as the tub rotates. It agitates like a person hand washing. I've used the faucet button inside the machine next to the detergent dispenser to do stain removal. Great feature since I don't have a sink nearby. The digital settings play like a piano when you make your choices. The digital settings are very easy to use. It's also great to tell how long the wash will take once it's set. It does a count down, so if I check on it, I can see how much more time is left. When the wash is finished, the word, "END", stays on the screen until you lift the lid. My clothes dry faster because the machine drains and spins so well. I think the time it takes to wash my clothes it very good. I haven't tried the "Quick Wash" setting yet. I'm very happy with my new Whirlpool Washing Machine.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Love it

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    So far so good I love that there are no dials all touch screen. Works very well. Only thing there were no instructions on how to use it. I had to go online and this washer is apparently fairly new model so there wasn't much on it but found a YouTube video on it.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
Shopping Assistant
Learn more about Free Virtual Consultation

Start a free virtual consultation today.