Customer Ratings & Reviews
- Model:
- WTW6120HW
- |
- SKU:
- 6396144
Customer reviews
Rating 4.1 out of 5 stars with 607 reviews
(607 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers love the ease of use, cleaning performance, and large capacity of this 4.8 Cu. Ft. Smart Top Load Washer. The Load & Go dispenser is a popular feature, but some customers find the washer noisy and have reported reliability issues. The price point is also a factor for some buyers. A few users mentioned concerns about the spin cycle.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Noise level
Rated 5 out of 5 stars
Nice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! It’s a little loud but I believe it’s supposed to be
This review is from Whirlpool - 4.8 Cu. Ft. Smart Top Load Washer with Load & Go Dispenser - Chrome Shadow
I would recommend this to a friend Rated 5 out of 5 stars
Finally got a good one.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After two disappointing washers - one Whirlpool and the other Maytag, I finally got one that works properly. I really like this machine. It actually agitates the clothes a little bit, unlike the other two HE washers, and I think the clothes are getting much cleaner. I've only had it a month but have used it a lot and hope that it holds up well.
This review is from Whirlpool - 4.8 Cu. Ft. Smart Top Load Washer with Load & Go Dispenser - Chrome Shadow
I would recommend this to a friend- Cons mentioned:Noise level
Rated 3 out of 5 stars
Whirlpool
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as happy with quality being a Whirlpool. Noisier than thought it should be.
This review is from Whirlpool - 4.8 Cu. Ft. Smart Top Load Washer with Load & Go Dispenser - Chrome Shadow
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer for the money. Cleans well. The washer gives you a lot of cleaning options as well.
This review is from Whirlpool - 4.8 Cu. Ft. Smart Top Load Washer with Load & Go Dispenser - Chrome Shadow
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Excellent purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Simple instructions and easy to. Keep clean. Dryer is exceptional. And on sale to boot
This review is from Whirlpool - 4.8 Cu. Ft. Smart Top Load Washer with Load & Go Dispenser - Chrome Shadow
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Again had this product for 2 months. It’s built well, very easy to install and operate.
This review is from Whirlpool - 4.8 Cu. Ft. Smart Top Load Washer with Load & Go Dispenser - Chrome Shadow
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, very happy with this purchase. Happy with the ease of use!
This review is from Whirlpool - 4.8 Cu. Ft. Smart Top Load Washer with Load & Go Dispenser - Chrome Shadow
I would recommend this to a friend - Cons mentioned:Noise level
Rated 5 out of 5 stars
Easy peasy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very quiet machine, and it washes well. Best Buy was very easy to work with.
This review is from Whirlpool - 4.8 Cu. Ft. Smart Top Load Washer with Load & Go Dispenser - Chrome Shadow
I would recommend this to a friend Rated 4 out of 5 stars
Have used 3x
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs a lot of getting used to....... Runs quietly, you have to be vigilant about having the correct water level Since the machine decides that for you
This review is from Whirlpool - 4.8 Cu. Ft. Smart Top Load Washer with Load & Go Dispenser - Chrome Shadow
I would recommend this to a friend- Pros mentioned:Capacity
Rated 5 out of 5 stars
Big upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washing machine. It has so much room without the agitator.
This review is from Whirlpool - 4.8 Cu. Ft. Smart Top Load Washer with Load & Go Dispenser - Chrome Shadow
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Excellent Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very user friendly product. We love it! A significant upgrade from our last Whirlpool model.
This review is from Whirlpool - 4.8 Cu. Ft. Smart Top Load Washer with Load & Go Dispenser - Chrome Shadow
I would recommend this to a friend - Cons mentioned:Reliability
Rated 1 out of 5 stars
Buyer beware wiring issues!!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washing machine broke after a year and a half. I got zero support from the OEM and had to replace it. We had it repaired once but it broke again!!! The wiring is a known issue and should be recalled !! The wires break under the drum and you have to have them fixed. Which costs money!! A thousand dollar washing machine should last more than a year and a half!!
This review is from Whirlpool - 4.8 Cu. Ft. Smart Top Load Washer with Load & Go Dispenser - Chrome Shadow
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, AshleyT. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
- Cons mentioned:Noise level
Rated 3 out of 5 stars
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The softener is not working properly. I changed it, but still doesn't work. Make a weird noise when running.
This review is from Whirlpool - 4.8 Cu. Ft. Smart Top Load Washer with Load & Go Dispenser - Chrome Shadow
No, I would not recommend this to a friend - Pros mentioned:Load & go
Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The load and go feature is wonderful. I don’t have to worry about the kids wasting detergent.
This review is from Whirlpool - 4.8 Cu. Ft. Smart Top Load Washer with Load & Go Dispenser - Chrome Shadow
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is perfect thus far. I’ve had the machine for 2 weeks and so far it’s great
This review is from Whirlpool - 4.8 Cu. Ft. Smart Top Load Washer with Load & Go Dispenser - Chrome Shadow
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Wash wash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quite and efficient. Very easy to use and great!!!
This review is from Whirlpool - 4.8 Cu. Ft. Smart Top Load Washer with Load & Go Dispenser - Chrome Shadow
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Whirlpool washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far very happy with this washer. Lives up to the good reviews I read.
This review is from Whirlpool - 4.8 Cu. Ft. Smart Top Load Washer with Load & Go Dispenser - Chrome Shadow
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Best Ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer and easy to use. Worth the price. Glad I purchased it.
This review is from Whirlpool - 4.8 Cu. Ft. Smart Top Load Washer with Load & Go Dispenser - Chrome Shadow
I would recommend this to a friend - Cons mentioned:Noise level
Rated 3 out of 5 stars
Washer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had many issues with this washer. It is loud and I wouldn’t buy it again.
This review is from Whirlpool - 4.8 Cu. Ft. Smart Top Load Washer with Load & Go Dispenser - Chrome Shadow
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer. Was easy to hook up & even easier to wash.
This review is from Whirlpool - 4.8 Cu. Ft. Smart Top Load Washer with Load & Go Dispenser - Chrome Shadow
I would recommend this to a friend












