Customer Ratings & Reviews
- Model:
- WTW6120HW
- |
- SKU:
- 6396144
Customer reviews
Rating 4.1 out of 5 stars with 607 reviews
(607 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers love the ease of use, cleaning performance, and large capacity of this 4.8 Cu. Ft. Smart Top Load Washer. The Load & Go dispenser is a popular feature, but some customers find the washer noisy and have reported reliability issues. The price point is also a factor for some buyers. A few users mentioned concerns about the spin cycle.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Whirlpool washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I'll post an update 2 years from now because it seems like things get broken in a very short time.
This review is from Whirlpool - 4.8 Cu. Ft. Smart Top Load Washer with Load & Go Dispenser - Chrome Shadow
I would recommend this to a friendRated 5 out of 5 stars
Great machine
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a great deal, it looks great, and works even better!
This review is from Whirlpool - 4.8 Cu. Ft. Smart Top Load Washer with Load & Go Dispenser - Chrome Shadow
I would recommend this to a friendRated 2 out of 5 stars
Highly Disappointed in Whirlpool Brand
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this washer a little over 2 1/2 years, and the drain pump went out and shorted out the main control board. Going on 2 weeks to get replacement pats. So now I need a new drain pump and main control board at a cost of almost $500 on a machine that only does 2 loads a week.
This review is from Whirlpool - 4.8 Cu. Ft. Smart Top Load Washer with Load & Go Dispenser - Chrome Shadow
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, SoccerFan610. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Rated 3 out of 5 stars
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt come with instructions on what everything is and does. Still trying to learn features. Machine always sounds like its off balance.
This review is from Whirlpool - 4.8 Cu. Ft. Smart Top Load Washer with Load & Go Dispenser - Chrome Shadow
I would recommend this to a friendRated 5 out of 5 stars
Good unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value on open box. Guys who did the installation we're phenomenal. Cool features like load and go plus the app which has monthly fee
This review is from Whirlpool - 4.8 Cu. Ft. Smart Top Load Washer with Load & Go Dispenser - Chrome Shadow
I would recommend this to a friendRated 3 out of 5 stars
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is digital and started out working well. Then reality set in and it stopped working as it should.
This review is from Whirlpool - 4.8 Cu. Ft. Smart Top Load Washer with Load & Go Dispenser - Chrome Shadow
No, I would not recommend this to a friendRated 5 out of 5 stars
Great Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we are loving all the features on this Washer. It does a really good job of cleaning your clothes. And we are enjoying the app for it.
This review is from Whirlpool - 4.8 Cu. Ft. Smart Top Load Washer with Load & Go Dispenser - Chrome Shadow
I would recommend this to a friendRated 3 out of 5 stars
GOOD, but.....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good washer no doubt. But it need to say that charges for the wifi features.
This review is from Whirlpool - 4.8 Cu. Ft. Smart Top Load Washer with Load & Go Dispenser - Chrome Shadow
I would recommend this to a friendRated 5 out of 5 stars
Whirlpool Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Very quiet. Best price. My wife loves it.
This review is from Whirlpool - 4.8 Cu. Ft. Smart Top Load Washer with Load & Go Dispenser - Chrome Shadow
I would recommend this to a friendRated 5 out of 5 stars
Love the Wifi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves the wifi of unit. It’s quiet, does’nt have to keep added detergent. Only had it 10 days.
This review is from Whirlpool - 4.8 Cu. Ft. Smart Top Load Washer with Load & Go Dispenser - Chrome Shadow
I would recommend this to a friendRated 5 out of 5 stars
nice product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never owned Whirlpool before I was very happy with the fit and finish when the product arrived and so far have no complaints.
This review is from Whirlpool - 4.8 Cu. Ft. Smart Top Load Washer with Load & Go Dispenser - Chrome Shadow
I would recommend this to a friendRated 5 out of 5 stars
Beautiful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this product. It definitely lives up to the quality that Whirlpool promises.
This review is from Whirlpool - 4.8 Cu. Ft. Smart Top Load Washer with Load & Go Dispenser - Chrome Shadow
I would recommend this to a friendRated 5 out of 5 stars
Great Washing Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery went very well. All staff members were nice and helpful. The machine works perfectly. No complaints as of yet.
This review is from Whirlpool - 4.8 Cu. Ft. Smart Top Load Washer with Load & Go Dispenser - Chrome Shadow
I would recommend this to a friendRated 1 out of 5 stars
Unpleasant experience - design constraints
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately we didn’t have a great experience, after 1 year of use only the machine stopped discharging water. We had the technician coming over and it was identified a ruptured wiring preventing the discharge pump starting, after more the one month of wait on replacement, now the pump won’t stop and the machine is still not working. It’s unfortunate that for a new machine with a new design having this issue (seems to be from design/structure since the wire has not enough length and got ruptured only from conventional machine vibration). It’s been 2 months that I have to go for washing stores, and no expenses reimbursed or even an optimistic idea when the problem can be fixed. Also bought the drier, and although the beauty inox coating, it got scratches from the moment we placed for first a plastic basket in the top of it. I wouldn’t recommend anyone of buying both.
This review is from Whirlpool - 4.8 Cu. Ft. Smart Top Load Washer with Load & Go Dispenser - Chrome Shadow
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, AlineB. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great. I move the WiFi feature but I wish that you didn’t have to pay for it after the trial.
This review is from Whirlpool - 4.8 Cu. Ft. Smart Top Load Washer with Load & Go Dispenser - Chrome Shadow
I would recommend this to a friend- Cons mentioned:Noise level
Rated 2 out of 5 stars
Returned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noisy and loud. Didn’t clean clothes properly never filled to cover clothes with water
This review is from Whirlpool - 4.8 Cu. Ft. Smart Top Load Washer with Load & Go Dispenser - Chrome Shadow
No, I would not recommend this to a friend Rated 5 out of 5 stars
Love this appliance.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far the best cleaning washer I’ve bought with so much room to wash everything needing to be washed.
This review is from Whirlpool - 4.8 Cu. Ft. Smart Top Load Washer with Load & Go Dispenser - Chrome Shadow
I would recommend this to a friend- Cons mentioned:Price
Rated 1 out of 5 stars
Please read
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute garbage. If you want a washer to tie your sheets or pants into a big knot then this is the washer for you. Nothing makes a day better then a big wad of knotted up work pants that resembles the Christmas lights you have to unravel every year. Just think you could do it every week with this worthless over priced hunk of scrap metal.
This review is from Whirlpool - 4.8 Cu. Ft. Smart Top Load Washer with Load & Go Dispenser - Chrome Shadow
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Stewiegrfn, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Rated 5 out of 5 stars
Best purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is amazing. I can fit my king comforter in it no problem. I also love that I can fill the soap dispenser and go.
This review is from Whirlpool - 4.8 Cu. Ft. Smart Top Load Washer with Load & Go Dispenser - Chrome Shadow
I would recommend this to a friendRated 5 out of 5 stars
Dyer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very satisfied with the price and that delivery is free. The sales associate was very knowledgeable.
This review is from Whirlpool - 4.8 Cu. Ft. Smart Top Load Washer with Load & Go Dispenser - Chrome Shadow
I would recommend this to a friend












