Customer Ratings & Reviews
- Model:
- WTW6120HW
- SKU:
- 6396144
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers love the ease of use, cleaning performance, and large capacity of this 4.8 Cu. Ft. Smart Top Load Washer. The Load & Go dispenser is a popular feature, but some customers find the washer noisy and have reported reliability issues. The price point is also a factor for some buyers. A few users mentioned concerns about the spin cycle.
This summary was generated by AI based on customer reviews.
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Customer Service; the appliances work fantastic
I would recommend this to a friend- Pros mentioned:Ease of use
Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like! It runs really good, fun to use with app!
I would recommend this to a friend Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great nice and quiet, wife loves it and the price was right.
I would recommend this to a friendwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very little water on clothes after spin; very good.
I would recommend this to a friendNew washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All went well, delivery crew did a great job ! Thank you
I would recommend this to a friendWasher works good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Whirlpool is a really good washer used few times see how it goes
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and fits space perfectly. Very happy with purchase
I would recommend this to a friendLove um
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them, my clothes seem to come out so much cleaner
I would recommend this to a friend- Cons mentioned:Reliability
Broken after less than 2 years.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than 2 years after purchase, the washer is broken. Will not drain. Top stuck on. Out of warranty. Pathetic. $1000 down the drain.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey MatthewD, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Don't bother.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been the biggest piece of crap of a washer I've ever owned. There's no way I would ever recommend this. Constantly have F09 errors, stops just in the middle of washes. Has been services 3x and still having issues. I'm so over this. Nothing smart about it.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us,. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Easy set up with great washing capability
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I typically fill the washer really full and it can handle the load.
I would recommend this to a friendNot disappointed at all—great buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very smooth and efficient washer and dryer,very quiet and effective
I would recommend this to a friendWorks great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only downside if there is one is its a bit complicated to operate.
I would recommend this to a friendSleek, stylish design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! My mom loved it and I will buy this product again.
I would recommend this to a friendFirst set
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the besr decisions i made, really love this set
I would recommend this to a friendLove Whirlpool Appliances
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks Best Buy (Citi Bank) for offering 24 months no financing.
I would recommend this to a friendstill news to this smart washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm still getting use to it wish it had an agitator
I would recommend this to a friendgreat washer, gets job done.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this washer for about 2 months. The washer is great.
I would recommend this to a friendWasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Whirlpool washer, Whirlpool is my best product band.
No, I would not recommend this to a friendGood product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Good product. Good product. Good product.
I would recommend this to a friend