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Customer Ratings & Reviews

Your price for this item is $659.99
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Customer reviews

Rating 4.1 out of 5 stars with 607 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers love the ease of use, cleaning performance, and large capacity of this 4.8 Cu. Ft. Smart Top Load Washer. The Load & Go dispenser is a popular feature, but some customers find the washer noisy and have reported reliability issues. The price point is also a factor for some buyers. A few users mentioned concerns about the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 607 reviews
  • Pros mentioned:
    Capacity, Load & go

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer, so convenient to load & go. Load capacity is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Whirlpool washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent unit. Easy to setup and use. Performs great.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 2 out of 5 stars

    Disappointing

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again, we've been a loyal maytag/whirlpool client for years. However this one has also been disappointing. This is a very light duty washer! You cannot fill it more than 1/4 full with towels, jeans, sweaters or anything with substance. It cannot spin the water out of the laundry and you are left with dripping wet clothes and error codes. I do love the load and go soap dispenser! Very efficient! The cold water rinse button and scrubber are also a nice feature (that's why I'm giving it 2 stars) but again the solidity of this washer is less than desirable. I spend entirely too much time separating dripping wet clothes or washing small loads to accommodate this weak washer. Needs improvement!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Disappointing, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu WhirlpoolBrand

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LATEST AND GREATEST TECHNOLOGY IN A WASHER!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING is only the beginning. This machine has so many settings it is almost overwhelming. I never worry about my clothes getting the wrong treatment, water temperature, detergents, etc. Everything is so easy and yet specialized. Great machine and technology!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    My Take

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderful.easy to understand, i know its gonna last.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Washer on the market

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After all of the hours of reading reviews and seeking to find the best wash and dryer combo this is it. We love the load and go with pre wash and scrub options. It is so easy to run this machine and has been flawless through a 100 loads already. The extra money for load and go and extra features is worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Love the water dispenser as I don’t have a sink nearby. Clothes come out clean and all the options are working well. I didn’t think I would like the load and go but I do!

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    2 1/2 year old Control board

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this washer for a little over 2 1/2 years and never had a problem. I only use it for clothes and nothing heavy. I would go to the laundromat for those things. I put in a load and came home to the machine filled with water and none of the buttons would come on. We checked the plug to make sure we didn't blow a fuse. Called for service and they ordered a new control board. When they put in the new control board it blew again. Called Whirlpool had one of their people come and also said the control board is not working correctly. So now I am out of a lot of money which I could have just purchased a new matching. Now I have to go and spend more money to get another washer. I'm beyond mad that it is only 2 1/2 years old. I loved it up until now. This was my first large purchase when we bought our home. Now reading these reviews it seems to be a problem. I thought Whirpool/Maytag was a good brand and would last a long time. I will not be purchasing another from them. Hoping the dryer will last awhile longer.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Savagefamily. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Just a little high priced. Easy to use. Many extras

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a whirlpool cabrio washing machine that was getting old. This washer is very quiet and seems to do a great job of getting things clean. The wifi connectivity may not seem necessary (it didn’t to me) but having alerts when the laundry is done is actually handy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Whirlpool washer the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is very good, this machine is fast,powerful, and very easy to use, and everything met my expectations definitely recommend this washer love it. If your looking for the traditional BIG top loader with the efficiency of high technology this is you best bet hands down.

    I would recommend this to a friend
  • Pros mentioned:
    Detergent dispenser

    Rated 5 out of 5 stars

    Kids love doing laundry!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Worth the Value!!! It was an out of box item but I don’t care because no one used and had minor scratches. Works great and compatible with iphone so I program to it. I even have my kids doing laundry and it’s a plus that they don’t have to measure the amount of detergent being dispensed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wash Your Blues Away

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Whirlpool washer is an excellent machine and easy to operate. It provides various settings to allow you to customize your wash for the clothing you are throwing in. I would also add that the crew that delivered and installed the machine did a great job and made sure I was comfortable with the machine and the hook up before they left.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Noisy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer, but very loud noise when washing., can be annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Large and Beautiful Washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad to be back with a TOP LOAD! This washer is HUGE and can handle quite a bit - which is great for our family. Love that the app lets me know when the cycle is complete so that I can take the load out and put in the dryer right away. Love the chrome shadow finish - so pretty!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Load & go

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Like the load and go dispenser feature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    washet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Whirpool is a good product. Easy to use and quiet. Would definitely recommend buying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally purchased this product from Home Depot and they called me two days before delivery to say the product was out of stock. I cancelled my order, went on line to Best Buy, found the same exact washer/dryer, got delivery scheduled just a couple of days later, and paid $700 less than I would have at Home Depot! We love the washer/dryer, its American made, and we love Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is very easy to use and has great features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints ...Best price for a floor model product ...Works properly

    I would recommend this to a friend
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