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Customer Ratings & Reviews

Your price for this item is $659.99
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The comparable value price is $944.99

Customer reviews

Rating 4.1 out of 5 stars with 607 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers love the ease of use, cleaning performance, and large capacity of this 4.8 Cu. Ft. Smart Top Load Washer. The Load & Go dispenser is a popular feature, but some customers find the washer noisy and have reported reliability issues. The price point is also a factor for some buyers. A few users mentioned concerns about the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 607 reviews
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Whirlpool washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great. Works well, have only used it 2 times. It is a bit noisy, however saying that I have not called the store to have the washer checked out. The service from Best Buy was exceptional. Will return to Best Buy for future purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing. Easy to install. Has great features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints ...Best price for a floor model product ...Works properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far! Love the color, looks sleek…..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great to user Whashing machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente washer machinne Easy to use ,I like it. My sons love to quash them.

    I would recommend this to a friend
  • Pros mentioned:
    Detergent dispenser

    Rated 4 out of 5 stars

    Washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the washing machine especially the dispense that’s on the machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works on every different kind of load imaginable!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Numerous types of loading cycles; some with adjustability. Pre-programs work best. Sensing accurately adjusts water level and temps. Takes some time to understand how to operate so reading the manual a couple of times is advised. Very large tub made even larger without the center agitator of old. Have not tried the wireless app or remote operations. Not a fan of IoT for security reasons mostly. Probably will never use that feature. Great bargain when purchasing the combo with the dryer as well which is what I did. Same features of multiple combinations to adjust drying temp and time. Overall I am extremely satisfied with this product and the price I paid for it. Great value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great washer! Gets the job done, but also have an automatic soap dispenser which makes washing clothes so much faster, but also saves money.

    I would recommend this to a friend
  • Pros mentioned:
    Load & go

    Rated 5 out of 5 stars

    Whirlpool Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new washer, It has a place for detergent and reminds me when the detergent is low. I purchased it on a weekend and the credit card company immediately billed me and I had to pay for the the following week.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Works great and looks nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only does this washer work great but it’s also gorgeous! It’s easy to get all my laundry done in a timely manner thanks to the huge load capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    large drum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just had this delivered. The washer has allot of room to do large loads.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best feature-Laundry soap/softner dispenser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer works fantastic! I really like the fabric softner dispenser, the automatic soap dispenser, and the ease of use in choosing the best cycle for the load of laundry.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very satisfied and easy to use!will recommend to everyone!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just fine, simple to use. Delivery service how ever was terrible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great machine but...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine works great but it did not come with the hoses and the installers informed me of that when they showed up. I was very disappointed after spending a lot of $$$, so i went out a couple days later and purchased hoses. Best Buy please don't hide the fact hoses are not included.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall satisfied, not entirely worth the money spent but it does the job

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    1116

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this model. Quite, easy to use and plenty of wash options

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Nice machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well, a lot of cleaning choices, no instructions regarding the single load fill versus smart load. No where does it tell you how to use a single load of detergent except if you use a pod.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First washer had a very loud noise, but Best Buy came and picked it up and replaced it with a brand new one, which is really quiet. This is a great washer, still learning all of the features but loving it so far. Customer service has been outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Detergent dispenser

    Rated 5 out of 5 stars

    Great for a large family!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides being beautiful and sleek looking, it’s super deep and fits our needs perfectly. We’re a family of 6 and were in need of a deep washer. The load and go feature is great. Just pour all your detergent in and wash away freely. Highly recommended

    I would recommend this to a friend