Customer Ratings & Reviews
- Model:
- WTW5100HW
- SKU:
- 6396121
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the 4.8 Cu. Ft. High Efficiency Top Load Washer with Pretreat Station highly for its cleaning performance and large capacity, frequently praising its ease of use and convenient pretreat station. However, a significant number of customers noted that the machine is quite loud during operation. The size of the washer was also mentioned as a positive attribute by some users.
This summary was generated by AI based on customer reviews.
Not Quite Comparable to Previous Whirlpool
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this to replace a Whirlpool Cabrio Washer that is had for many years. It works okay and gets the clothes comparably clean but it is much louder than my previous washer that is had for over 10 years. Just not the quality I expected from Whirlpool.
No, I would not recommend this to a friendGreat washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer! I upgraded and I’m liking the new features. Pretty easy to figure out.
I would recommend this to a friendBe careful
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had to buy this one because our first one broke on us. Low review because we lost faith in the product.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, AMBuik. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
- Pros mentioned:Ease of use
Washing machine
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is great...easy to use. Would purchase again if needed
I would recommend this to a friend - Pros mentioned:Capacity
Great size and great price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size and great price at Best Buy. It holds so much and is very quick
I would recommend this to a friend - Pros mentioned:Capacity
Great Washer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer, love how much capacity it has. Would definitely recommend!
I would recommend this to a friend - Pros mentioned:Washer performance
Happy with this purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality Washer for the price and very easy to use.
I would recommend this to a friend Product damaged out of box.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top of washer detached from base when installed. Installers must have known this but said nothing. BB told me I must call Whirlpool for service.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Awesome machine.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it installed by two great guys for my mom. They came right at the time they said they was and quickly installed it and removed her old washer. This machine is quiet and works great. Would recommend.
I would recommend this to a friendwasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.worked fine. installation was quick. the installers were friendly and gave a short lesson on how to operate the new washing machine.
I would recommend this to a friendwpwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works like a top! and I am well pleased with the way it works.
I would recommend this to a friend- Pros mentioned:Capacity
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great bestbuy installed fits a lot of cloths
I would recommend this to a friend New washing machine.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the washer machine has been good, we have only had it one week.
I would recommend this to a friendGood Quality by good brand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like it's great quality. Love the options. I was a little concerned that the rinse cycle wasn't applying enough water to rinse the detergent out of the clothes, since it just kind of sprays them during the rinse cycle for 30 seconds. However the clothes have turned out clean enough so far.
I would recommend this to a friendGood so far!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! I like how big the drum is. There is plenty of room for comforters and other things. The controls are very simple as well.
I would recommend this to a friendBad choice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor. I have received this washer on June 29 ans I have used the washer only 2 times and got an error code F9E1. And Best Buy is telling me the next replacement is until Aug 3
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Great Top Load washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Whirlpool 4.8 Cu. Ft. High Efficiency Top Load washer. So far I love it, works great. Delivery was delayed once, arrived 20 days later. Which I had no problem with.
I would recommend this to a friendNice and quiet washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and quiet washer that does everything that you could possibly want a washer to do.
I would recommend this to a friendGreat machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been having this machine for about 6 months now and it has not given me any trouble. Easy to use.
I would recommend this to a friendRIGHT WASHER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.FINALY GOT MY CORRECT ITEM PURCHASED BACK IN FEB TOOK A WHILE BUT SO FAR SO GOOD
I would recommend this to a friend
