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Customer Ratings & Reviews

Your price for this item is $499.99
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The comparable value price is $1,034.99

Customer reviews

Rating 4.1 out of 5 stars with 607 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers love the ease of use, cleaning performance, and large capacity of this 4.8 Cu. Ft. Smart Top Load Washer. The Load & Go dispenser is a popular feature, but some customers find the washer noisy and have reported reliability issues. The price point is also a factor for some buyers. A few users mentioned concerns about the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 607 reviews
  • Pros mentioned:
    Capacity, Detergent dispenser

    Rated 5 out of 5 stars

    Amazing washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant say enough about this washing machine. The machine can be used as a wash tub, you fill the detergent once a month and it automatically dispenses with every wash cycle. WiFi enabled to start loads later or notify you when the loads are done.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Lasted 2 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This barely lasted 2 years before it broke down. It makes a terrible screeching noise when it tries to spin. I called Whirlpool to get it repaired. I paid to get it repaired because I was out of the one year warranty. Then it broke again a month later. Had another thing repaired. Then one month later, it broke once again. New things breaking every time. I sunk another $500 into it, and it’s broken still. Do not buy this unless you plan to drop extra cash on the extended warranty

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us,. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 4 out of 5 stars

    Buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The interface display isn’t hard to navigate. The sensing on the machine is great how it always adjust depending on the load you intent to wash. The app feature on phone is not the best. But overall great machine.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Overall satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Love the size! I can wash big blankets with ease! Only reason didn’t rate a 5 is because it’s noisy.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Home owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent macgine, easy to use. Guys from BB set it all up for us, made sure everything worked before they left. Works like a champ, would recomend it to my family and friends

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer!! Only reason i am giving 4 stars is because its loud but washes great!

    I would recommend this to a friend
  • Pros mentioned:
    Detergent dispenser, Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new washer. Not having an agitator in the middle is wonderful. it senses the water level needed automatically so there's no need to adjust that. I love the load and go soap dispenser. The Whirlpool app notifies you when the laundry is ready to be switched over to the dryer. Great features, easy to use. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Detergent dispenser

    Rated 5 out of 5 stars

    Great Washer at a good value and feature rich!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely satisfied with this purchase. The washer is quiet, very effective at cleaning clothes and has a great Load & Go dispenser feature, which allow you to bulk fill a dispenser with detergent and the washer will automatically dispense the proper amount for each load of laundry that you wash.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great for large loads

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm 71 and wanted something simple but that could handle my bedspreads. It had a lot of buttons, but they way they broke it down on the top was easy to figure out (plus I did read the manual). I just moved here and have been doing lots of laundry and so far it handles everything I have thrown at it. Also - Love the color

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Needed replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement, for our previous Cambria, that went out. So far, we are pleased with the performance. And, the load and go function is a helpful tool. The main drawback, for us, is the noise level while running. Although, the build us similar to its predecessor it is much louder. Not deal breaker loud, but noticeable. Overall, so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Load & go

    Rated 5 out of 5 stars

    Outstanding Washer!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer replaces a front loader that started to leak. It does make some interesting noises, much different from the front loader. However, it does an outstanding job of cleaning. We really like the Load & Go Dispenser, and all of the great features.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Looks Good but Noisy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was good. People were polite and clean and wore masks. Unit looks good but is noisier then I would expect for this amount of money. I would have liked to have bought from our local store but after walking around for 30 minutes we could not find anybody to help us so we went home and ordered online. There were lots of people standing around in the computer section but they did not know anything about washing machines.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Cleans well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice top loader so far. It is a little louder than we wanted but seems to clean very well.

    I would recommend this to a friend
  • Pros mentioned:
    Detergent dispenser, Ease of use

    Rated 5 out of 5 stars

    Load ‘N’ Go is LIFE!!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this washer!! It gets the clothes clean and it’s so easy our kids can use it! They don’t because they are lazy, but the Load ‘N’ Go feature is amazing and could only be better if we could Load ‘N’ Go the Fabric Softener as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Load & go

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good easy to use. The fill and go dispenser makes everything a bit easier.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Outstanding Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Big upgrade from our 15 year old washer. The smart features are nice. Fortunate to get the matching dryer and the combo looks great! Whirlpool continues to set the standard. Love the ease of use! Installers did a great job...professional, courteous and punctual.

    I would recommend this to a friend
  • Pros mentioned:
    Load & go

    Rated 4 out of 5 stars

    Average Joe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Whirlpool washer is average. Without the agitator, washing items such as sheets and blankets is a hit or miss. The blankets form a balloon at the bottom with the sheets inside of it; therefore, the sheets do not get washed. The load n go concept is great, but you still have to load fabric softener every time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes great with a huge load. Features are good. Definitely recommend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading the reviews, we decided to try this washer and dryer. We have not been disappointed! The washer agitates from the bottom and spins intermittently while the tub is filling with water to ensure that all clothes get wet. I also like the detergent compartment. You can pour an entire bottle of detergent in it and then the washer will release the exact amount needed for your load. This saves on detergent and water. My only complaint is that whenever I wash a large load of sheets or towels the washer moves during the spin cycle. Seems like it could balance things better. But I really like it!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Load & go

    Rated 5 out of 5 stars

    Super User Friendly!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer! The Load &Go option allows me to load up the detergent and the washer uses just enough for each load without me having to refill on every wash! WiFi enabled and remote functions are super easy. My clothes come out so clean and fresh smelling!

    I would recommend this to a friend