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Customer Ratings & Reviews

Your price for this item is $499.99
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The comparable value price is $1,034.99

Customer reviews

Rating 4.1 out of 5 stars with 607 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers love the ease of use, cleaning performance, and large capacity of this 4.8 Cu. Ft. Smart Top Load Washer. The Load & Go dispenser is a popular feature, but some customers find the washer noisy and have reported reliability issues. The price point is also a factor for some buyers. A few users mentioned concerns about the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 607 reviews
  • Pros mentioned:
    Detergent dispenser
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent Washer & money saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love how this washer is extremely quiet & saves me money. It’s very efficient. Because of the automatic soap dispenser, I haven’t bought laundry detergent in 3 months. It really gets the job done! I also appreciate having multiple cycles to chose from!

    I would recommend this to a friend
  • Pros mentioned:
    Detergent dispenser

    Rated 5 out of 5 stars

    Great feature on top-load washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whirlpool is my favorite brand when buying appliances. The best feature is the load and go detergent dispenser. You fill it, and then forget it! You eliminate the step of adding detergent to every single load. Also, the right amount of detergent is dispensed at the right time during the wash cycle. I know this is going to save the amount of detergent I use. I'm sure I was adding too much without knowing it. Very pleased with my washer!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great so far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the washer about 3 weeks now. So far, so great! Barring any forthcoming setbacks, this washer is really cool and worth the price tag. The panel is very simple and easy to navigate. The washer is very careful and precise when “sensing” the size of the load. It also looks awesome, they really did a great job aesthetically.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Nice Looking, but LOUD

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not lovin' it due to the noise. And, although the Load & Go is a nice thought, it always calls for more detergent when there is a lot in the dispenser. Makes me think it's using MUCH MORE detergent than I would use if I put it in myself. In addition, if one wants to use a different detergent for a gentle wash, lets say, you can't use the Load & Go anyway. I just prefer to dispense the detergent myself. It seems to take a LONG time to do it's job, however maybe it just seems that way. I wish I would have purchased a different brand.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Detergent dispenser, Ease of use

    Rated 5 out of 5 stars

    Best washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how simple the machine is, I love how you load the detergent and machine releases amount needed depending on what you set wash it. It's fast, easy and love the color!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Detergent dispenser

    Rated 5 out of 5 stars

    Whirlpool Washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. It's programmable and holds enough detergent for several loads without having to refill. It does a great job on my clothes and the notifications are not harsh at all. It was also reasonably priced.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Whirlpool Smart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we are very impressed with this washer. Large capacity, cleans well, and looks nice. No bacteria issues like we had with the front load models.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Load & go

    Rated 5 out of 5 stars

    Awesome Whirlpool washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this washer for almost 2 months and so far it’s doing great. I like how quiet it is compared to my previous washer. I think it also cleans better. I also like the load & go feature that it comes with.

    I would recommend this to a friend
  • Pros mentioned:
    Load & go

    Rated 5 out of 5 stars

    I do love the washer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product. The washing machine was exactly what I wanted and it works beautifully, hence the 5 stars. The only issue I have is that I was told that it was a floor model. I have no problem with a floor model, except then why was there both laundry soap in the continuous dispenser and water in the machine? When I arrived home with the washer, the back of my van smelled lovely, but that's because both soap and water had leaked out of the machine, soaked the cardboard surrounding it and poured into the stow and go areas of my minivan. It could've been worse, it could've been something other than soap and water but nonetheless, I can't seem to figure out how a floor model would've been filled with such things.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Load & go

    Rated 5 out of 5 stars

    Simple to use washes the clothes

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was leary about the load and go for soap but it works great. The machine is simple to use. I would say Buy with confidence!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Detergent dispenser

    Rated 5 out of 5 stars

    Great washer...easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had washer for 3 weeks now and works great. We love the fact you just fill detergent in holder and can do a bunch of loads before you fill it again. Clothes come out clean and that's what matters the most.

    I would recommend this to a friend
  • Pros mentioned:
    Detergent dispenser

    Rated 5 out of 5 stars

    Quiet, effective, convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this for retirement home after using comparable model previously. Was a little puzzled by the Load and Go detergent dispenser at first; then discovered we could easily bypass the auto mode to use alternative detergents. Have matching dryer, and the pair make a great surface for folding dried clothes in a laundry room that would love to have been bigger...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great so far!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t owned this washer very long at all but I did spend all weekend doing laundry after installation on Friday - the unit is large & easy to use. Look forward to using all the capabilities here soon!

    I would recommend this to a friend
  • Pros mentioned:
    Load & go

    Rated 4 out of 5 stars

    It washes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a replacement for a 3 year old Samsung washer that broke down and the replacement parts and labor would have been half the cost of this Whirlpool. We'll see how long it works. So far it works phenomenal.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Whirpool cycle top load

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the capacity is huge and clothes get clean Very simple to use and if you use the tabs they do help with the washing needed. I bought it recently but very happy with the washer.

    I would recommend this to a friend
  • Pros mentioned:
    Detergent dispenser

    Rated 5 out of 5 stars

    Nicest Washer I've ever owned.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High Quality feel, and Beautiful Appearance. Love the; see through top load lid, automatic detergent dispenser, pre-scrub stain treatment ability, super easy to load. Electronic push button controls are attractive and easy to use. Nice quiet operation. Super happy. FYI: I recommend top load washers. I considered other front load machines, but Local Appliance repairman recommended top load washers as more durable and long lasting than front load. I agree as family members that have purchased expensive front load machines end up having them repaired every couple of years.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good washer and dryer for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice, alittle more push and hold type button to turn on or to start. App is pretty good. My 1 only complaint is it’s LOUD. I am Going to call Geek Squad to make sure it’s supposed to be this loud being new.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    The whirlpool top load washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far is has been an excellent product. There is no issues with noise clothing coming out unclean or clothing coming with product still on it. Easy and friendly to use

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Smart Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Easy to setup. Can take a lot of load (family of 5) Saves a lot of detergent from the Load & Go feature Can be controlled via the Whirpool app.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    A Delight

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer holds large loads and cleans well. The noise level is acceptable. The style is attractive and efficient. Washing clothes is easy now!

    I would recommend this to a friend