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Customer Ratings & Reviews

Your price for this item is $499.99
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The comparable value price is $1,034.99

Customer reviews

Rating 4.1 out of 5 stars with 607 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers love the ease of use, cleaning performance, and large capacity of this 4.8 Cu. Ft. Smart Top Load Washer. The Load & Go dispenser is a popular feature, but some customers find the washer noisy and have reported reliability issues. The price point is also a factor for some buyers. A few users mentioned concerns about the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 607 reviews
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, fast and efficient. Handles large loads, nixe color

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Whirlpool washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer. Easy to use and holds a lot! And it’s a Whirlpool!

    I would recommend this to a friend
  • Pros mentioned:
    Load & go

    Rated 5 out of 5 stars

    Best washer I have purchased.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this unit with all its features also with the load and go feature.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Beautiful but loud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love all the features of this washer but it’s pretty loud. It’d be great for someone who has it in a room with a door lol

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wpl washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, perfect size for my spot in utility room. Love all the features

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good machine. Does the job.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit noisy. Can be too confusing for non tech savvy person.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent capacity and I like that it determines the water level by senses g the amount in there, or I can add extra water by pushing a button. I like the it tell me through the app that the wash is done. That keeps me from having to keep going downstairs to see if it is completed.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best Whirlpool set ever

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my chrome shadow washer & dryer pair for 6-mons now and they've been great. Neither has come up short in any area. I use the Whirlpool app mainly to notify me when a cycle is complete, and with the dryer you're prompted if you want to put it on wrinkle shield. And yes, I did get the 5-yr BB warranty for both, it wasn't that much more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well so far. I only have a couple of things that I’m disappointed about. Rather than filling up the tray & the machine deciding how much soap to dispense in each load, I would rather us be able to decide for ourselves how much soap we would like to use for each load. And also I’m very disappointed that there’s not a separate dispenser for the OxiClean, like we had in our previous machine (Whirlpool Cabrio).

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Whirlpool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a little loud and no center agitation. Good for the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Jury Still Out - but so far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GIving 4 stars only because I haven't had a chance to use this appliance regularly just yet. It's beautiful and energy efficient. It takes some getting used to if you've used an older washer for a number of years. And there is not a comprehensive users manual unless you watch YouTube videos. The online manuals and paper manuals are only helpful to a point. All the fabulous features and benefits are only explained on YouTube by other buyers. A purchase of this size is really an investment. A comprehensive Users Guide is merited.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Whirlpool Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst washer I have purchased. We bought a new set due to we sold our home and our set stayed with the house so i went out to buy a set similar to the one we had, due to we had such good luck with the old set. This washer is loud and the load and go button keep getting disabled and we cant get it to work properly. If I could return them I would for sure. Don't but them they are so loud and difficult to operate.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great look easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sleek design and is used friendly definitely would recommend to a friebd

    I would recommend this to a friend
  • Pros mentioned:
    Detergent dispenser, Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful and easy to use Self soap dispenser is great

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine. Easy to operate. Cleans heavy stained clothes with ease

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    A perfect washer for a new home owner.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was recommended to us by Ken and he was great. We had gone in looking for a washer and dryer for our first home that my fiance and I could both work given our height differences. This was one where I didn't feel too tall and she could still reach the bottom of the washer even though it is a top load.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use ,minimal noise and fit perfectly. It did take forever to get here but looking at it now, it was worth the wait. Nice!!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    good compaired to the cabrio which was a bust

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use works fine, takes a large amount of clothes. love the quick button

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all great unit, quite efficient easy to operate love the large capacity

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with new washer. Easy to use and cleans clothes very well.

    I would recommend this to a friend
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