Customer Ratings & Reviews
- Model:
- WFW8620HW
- |
- SKU:
- 6313755
Customer reviews
Rating 4.2 out of 5 stars with 166 reviews
(166 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the 5.0 Cu. Ft. High Efficiency Stackable Front Load Washer for its cleaning performance, quiet operation, ease of use, and large capacity, making it suitable for bulky items. The washer's size, Load & Go feature, automatic detergent dispenser, and steam cycle also receive positive feedback. However, some customers have reported concerns about the washer's reliability and door functionality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great washer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, I bought the set and the work perfectly together. With multiple settings you don’t damage your delicates and the tough stuff gets taken care as well Pay for the delivery and installation, these machines are sensitive to angles or not being balanced correctly
This review is from Whirlpool - 5.0 Cu. Ft. High Efficiency Stackable Front Load Washer with Steam and Load & Go XL Dispenser - Chrome Shadow
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Solid and reliable
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They basically told me LG, Samsung and whirpool are the most reliable. I chose this one because the service is better and I already saw an LG fail. Seems more solid than the others. Extra capacity than average is very helpful
This review is from Whirlpool - 5.0 Cu. Ft. High Efficiency Stackable Front Load Washer with Steam and Load & Go XL Dispenser - Chrome Shadow
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Awesome!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new washer and dryer! So quiet and efficient!
This review is from Whirlpool - 5.0 Cu. Ft. High Efficiency Stackable Front Load Washer with Steam and Load & Go XL Dispenser - Chrome Shadow
I would recommend this to a friend Rated 5 out of 5 stars
nice to have big and smart washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect condition , openbox item but came with all extensions, free delivery was also helped a lot
I would recommend this to a friendRated 5 out of 5 stars
Great washer love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Originally had a whirlpool duet when the came out. This washer seems to clean the clothes alot better. One thing I don't like is it is noise than the duet.
I would recommend this to a friendRated 5 out of 5 stars
Wonderful product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really needed a new one of these machines My last one I bought it in 2004 It lasted a long time.
I would recommend this to a friend- Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Great washer for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use. I like it! Would recommend it! Washes great
This review is from Whirlpool - 5.0 Cu. Ft. High Efficiency Stackable Front Load Washer with Steam and Load & Go XL Dispenser - Chrome Shadow
I would recommend this to a friend - Cons mentioned:Door
Rated 1 out of 5 stars
Hope You Never Need Service
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After being a 25 year Maytag customer, it was time to get something new. Aside from the annoying chimes when turning on and off, it's a decent machine. After 10 months, it just quit. It turns on, you can hear the sensors, but then it doesn't lock the door and fill with water. Being it's under warranty, they sent a local service company out. The tech couldn't get into the diagnostics and said it was acting 'wierd' - not sure what that means. The quick answer became, well it needs a new board and control panel. Well, that was January 22nd, and a month later, I still have a broken washer and 'parts on the way' that have been on the way for over 3 weeks and supposedly shipped from Whirlpool 3 times now. Will never buy anything from this brand again.
This review is from Whirlpool - 5.0 Cu. Ft. High Efficiency Stackable Front Load Washer with Steam and Load & Go XL Dispenser - Chrome Shadow
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .HI Nancy, we value your time and would like to look into the concerns with your washer. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
- Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
washer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine has worked as intended. The buttons have been difficult to press at times but the machine does good job washing
This review is from Whirlpool - 5.0 Cu. Ft. High Efficiency Stackable Front Load Washer with Steam and Load & Go XL Dispenser - Chrome Shadow
I would recommend this to a friend Rated 2 out of 5 stars
Service for manufacturer poor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came with hose hanging out and no one could fix or lookat it Load and go broke. Told to call whirlpool and they were treating would cost money wanted to Mail a drawer and I should install. I bought new .Should not have to fix at 75. Called son and was a hose that came dislodged prolly in transport .He fixed in 5 minutes. Whirlpool was very poor.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, PamelaB. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Rated 5 out of 5 stars
Quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only been a week but I’m loving my Whirlpool washer clothes come out clean and spins great so there is less time drying.
I would recommend this to a friend- Pros mentioned:Capacity
Rated 4 out of 5 stars
Fast
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased of the size and how fast is got the clothes washed. You won’t be disappointed
This review is from Whirlpool - 5.0 Cu. Ft. High Efficiency Stackable Front Load Washer with Steam and Load & Go XL Dispenser - Chrome Shadow
I would recommend this to a friend Rated 5 out of 5 stars
Love the Load & Go
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this washer for the Load & Gi system that Whirlpool had, its amazing. I have landed the Load & Go tank twice since I’ve had it. Awesome
This review is from Whirlpool - 5.0 Cu. Ft. High Efficiency Stackable Front Load Washer with Steam and Load & Go XL Dispenser - Chrome Shadow
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
A great buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My purchase arrived on time and fortunately I had 2 men who were able to take it upstairs for me. They are heavy but also heavy-duty. A great buy!
This review is from Whirlpool - 5.0 Cu. Ft. High Efficiency Stackable Front Load Washer with Steam and Load & Go XL Dispenser - Chrome Shadow
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
My first front load and I love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So easy to use!! I suggest running the cleaning cycle with bleach as directed before washing clothes. No need to worry, the next load I washed had no bleach spots which I was super worried about. They say run the cleaning every 30ish washes, easy and fast so why not.
This review is from Whirlpool - 5.0 Cu. Ft. High Efficiency Stackable Front Load Washer with Steam and Load & Go XL Dispenser - Chrome Shadow
I would recommend this to a friend Rated 4 out of 5 stars
Great washer for the most part.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the features and how easy it is to use. However, had some issues with leaking from the front door. And sometimes the touch screen does not respond to my touch esp if my hands are cold. They came out (covered under warranty) and replaced the wire that holds the seal around the door. No more leaking as of yet. But the touchscreen is still touchy. Frustrating for a brand new washer.
This review is from Whirlpool - 5.0 Cu. Ft. High Efficiency Stackable Front Load Washer with Steam and Load & Go XL Dispenser - Chrome Shadow
I would recommend this to a friend- Pros mentioned:Capacity
Rated 5 out of 5 stars
Wonderful washer
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large enough for large comforters and gets fabrics clean! The settings are great, easy to use. The load and go feature is great for my partner who hates measuring detergent. I love that it lets you know when it needs to be cleaned too!
This review is from Whirlpool - 5.0 Cu. Ft. High Efficiency Stackable Front Load Washer with Steam and Load & Go XL Dispenser - Chrome Shadow
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Whirlpool 5.0 HE Steam Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Love Love, I’ve always been a Whirlpool Girl. This washer has proven my conviction. Love it down to the last bolt and screw.
This review is from Whirlpool - 5.0 Cu. Ft. High Efficiency Stackable Front Load Washer with Steam and Load & Go XL Dispenser - Chrome Shadow
I would recommend this to a friend - Pros mentioned:Noise level
Rated 4 out of 5 stars
Very nice design simple to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had this washer for a month and so far it’s doing it’s job. Fairly quiet and washes clothes good.
This review is from Whirlpool - 5.0 Cu. Ft. High Efficiency Stackable Front Load Washer with Steam and Load & Go XL Dispenser - Chrome Shadow
I would recommend this to a friend Rated 4 out of 5 stars
Good machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with the purchase will Recomended this product. Looked at several machines and choose this product
This review is from Whirlpool - 5.0 Cu. Ft. High Efficiency Stackable Front Load Washer with Steam and Load & Go XL Dispenser - Chrome Shadow
I would recommend this to a friend


























