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Customer Ratings & Reviews

Your price for this item is $944.99

Customer reviews

Rating 4.4 out of 5 stars with 125 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the 5.0 Cu. Ft. High-Efficiency Stackable Front Load Washer with Tumble Fresh, frequently praising its quiet operation, excellent cleaning performance, and user-friendly interface. Many appreciate the machine's ease of use and the large capacity, allowing them to wash larger loads efficiently. Positive feedback also highlights the machine's overall performance and aesthetically pleasing design. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 125 reviews
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall ok- started out great but almost a year in and we are making our first service call. Machine is squeaky and does not dry as efficiently. Find ourselves having to turn up heat and time to get dry. Would look for better unit next time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item purchased and I do recommend this to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PRODUCT

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT AND IT LOOKS GREAT IN OUR LAUNDRY ROOM. A LITTLE CONFUSING AT FIRST BUT GREAT PRODUCT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer. Good investment , well worth the money !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend this washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works great! Also I love the color of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect appliance for our house. Delivery came in earlier that expected

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dryer.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryers motor went out. Only had this item less than 6 months. Sometimes buttons don’t register when hitting power button.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. The quick wash cycle is nice to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer Machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product we love it. Great washes everytime. Daily use of it as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great washer; larger tub than my old one. More options

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Best Buy had policy - won’t allow installers to us

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is great and deserves 5 stars. I gave a low rating because of the ridiculous policy of Best Buy not to allow reuse of associated equipment such as the pedestal that I had with my previous whirlpool washer.

    I would recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello, We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Bad experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was very disappointing, long waiting time, 1st delivery we received washer with big bumps and bad condition, there were a lot of errors in the system and communications. Hate to be calling 100 times just to find out where my product was.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Whirlpool - 5.0 Cu. Ft. High-Efficiency Stackable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine stop running its cycles properly after one year and a half.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is a big disappointment. It hasn't worked properly since I purchased it on 3/25/2024. I've had Whirlpool come out 4 times, and will be coming out again in this next day. This washer does not complete a cycle. If I could have rated it a negative star rating, I would have. Best Buy does not stand by their products

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 2 out of 5 stars

    Loud whirlpool washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does ok cleaning clothes, but it is very loud. Returning and getting a LG instead. Thought Whirlpool made a better product than this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy from Outlet store.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would never buy another appliance from Best Buy's Outlet. Washer lasted a year and no warranty as they could not find the receipt. Second washer did not turn on and after calling Whirlpool as instructed by BB, was told they had no one to service it and to schedule on our own.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, ThomasW. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Don’t do it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 units- 3 problems. Returned all three and now on to LG.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Washer performance

    Rated 5 out of 5 stars

    Loving this machinery!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am truly enjoying this machine. It was easy to install and to operate. Does a fabulous job on the clothes. This is really an awesome piece of machinery. Whirlpool has really done it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Bert's Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is exactly what we needed for our laundry. The capacity is great, and the operation of the unit is very simple to manage,

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Streamline & quiet! Best Buy installed this easily and we love it - gets a lot of use at a business.

    I would recommend this to a friend
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