Customer Ratings & Reviews
- Model:
- WFG505M0BS
- SKU:
- 5610459
Rating by feature
- Performance
Rating 4.5 out of 5 stars
- Ease of Cleaning
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers highly value the griddle, ease of use, and price of the 5.1 Cu. Ft. Freestanding Gas Range. Many appreciate the five burners and the stove's appearance, noting that it looks great in their kitchens. While some customers wish for a self-cleaning feature and express concerns about the knobs getting hot, the overall performance receives positive feedback. The range is considered a good value for its features.
This summary was generated by AI based on customer reviews.
Potential Burn Hazzard
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The exterior oven door and handle get extremely hot whenever oven is in use. To access the broiler requires one to essentially get down on the floor. Will return as this is an unsafe oven.
No, I would not recommend this to a friendSo Hot on the outside the paint is damaged
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of Junk!!! So hot the oven is a major burn and fire hazard. Behind the oven is so hot it is scorching the paint The buttons are so hot it scorches your hand Very disappointed!!! 14 day wait for the technician
No, I would not recommend this to a friendBad product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Six months and oven is out and WHIRLPOOL won't respond been on hold for an hour!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, PatsyS. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Bad bussiness
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The oven part was messed up ... like the rubber on the oven glass was messed up , just didnt have time to deal with these people
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Mrmrjones2022, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Not a good buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this a month ago and go to Use my oven light for the first time and it’s broken! Not a good idea if you want to have a long lasting item!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Jackie, we value your time and would like to look into the concerns with your Range. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Terrible. Do not buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product. It’s already stained from spills, even though I always clean it afterwards and take good care of it. Very cheap. Do not buy!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey mjmaier, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
No install
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They deliver to home 2 months ago still not installed , they we can not install other guys coming for install this am tight
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Stove Bad choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The moment it was hooked up it smelled like gas. There are missing parts to the stove.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, AngellaJ. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Bad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor comunication and delay in the service. They called me and after they did not schedule tha appointment. It happened 3 times.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Bryan, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Not self cleaning???!!! Broiler underneath oven!!?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Why are there still ovens being manufactured that aren’t self cleaning??!!! It’s 2019! Will definitely ask for replacement
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Vita, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Can’t use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation problems......my stove sits in my kitchen unused. I will never recommend Best Buy
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Doochybaby, we really appreciate your feedback and do apologize for the inconveniences. Please feel free to reach out to us if you have any questions or concerns.
- Pros mentioned:Burner count
Does the job. Looks nice!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It last 5 years. Now my ignition light is on and it’s hard to click on my product I found and just hit like a service butting. It’s supper hard to get ahold of anyone here or at geek squad tho to help me get it going again. Oven light went out after a year tho. Never had it replaced. The inside Bottom looked like it went side ways about 6 months ago tho. Lasted 5 years, so it gets a 4 star. I think it should have lasted longer tho. Just wish it was easier to click on my purchase and have the squad come and it. They did instal it for me.
I would recommend this to a friend - Pros mentioned:Griddle, Price
It's okay but not great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Okay, so first I want to start off by saying that before I purchased this oven I had a very old gas range. It was only gas nothing power about it. When the ancient thing finally gave out, I was almost excited because that meant I got a new one. I was lucky enough to find this one on sale. It looked nice and the review seemed to be mostly good. I wasn't happy that it didn't come in other color options, we had just re-done my kitchen and went with white appliance. Despite the black and stainless finish, I ordered it anyway because the cost was good. The range cooks well and evenly, however the black is the worst part about it. I have two small dogs and between the hair they throw up and just the smallest spill of salt shows up on the cook top like nothing else, even when I clean it, the rag leaves behind lint which also shows up. I've used paper towels and sponges but nothing seems to leave behind a clean look, always leaving dry water spots. Other than the black, the other thing I don't like is how the burners are set up. The front two are power burners, meaning they are the biggest and will cook the hottest/fastest. The burner in the back is very small and is for simmer. I don't like that set up and didn't realize it before I bought it. I like to have the big pots in the back so I don't have to reach across big pots to get the the smaller pots. Not to mention if I only have one big pot to boil water, I like to have it in the back away from the edge. The oven cooks well and evenly. I like the digital oven temp and timer, I don't know if I will like it when the power goes out since the only way to use the oven is if you have power, but how often do I cook when a storm knocks out power? Pros, cooks good, not too expensive. Cons, black shows everything imaginable, and burners are set up weird.
No, I would not recommend this to a friend NICE but NOT GOOD
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice, but after 13months the circuit board went out and it costs ~$350 to fix. DO NOT BUY this stove.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey dmartinez, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Burner Starter Problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brand New Range and the Burner starter dont work with electrical power.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .We thank you for your review, and are sorry to hear of the concerns you're having with your appliance. We'd like to follow up with you regarding your concerns. Please email us at [email protected] with your name, phone number, address and model/serial number so we may do so. Please include a brief description of your concerns in your email.
Range was delivered damaged
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I Was excited about this new range but came damaged which best buy mentioned it was from the manufacturer Whirlpool, ended up getting a samsung
No, I would not recommend this to a friendUnhappy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I won't ordered big appliances again from bestbuy.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello Love, we are very sorry to hear this. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Bad stove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have them deliver the stove and when we open it there's a huge scratch on the side this was pre order and it suppose to be new
No, I would not recommend this to a friendTook eight hours to deliver product was delivered
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had exchange twice units were defective will not recommend
No, I would not recommend this to a friendDidn’t work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to have it services the 1st day the burners didn’t work
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Bobbie, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu